Destination or Hotel name

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Room(s)

Serena Palace Hotel

Popular Amenities

Bar

Breakfast available

Laundry

Spa

24/7 front desk

Free wifi

See all property amenities

Serena Palace Hotel Room Options

Standard Double Room

301 sq ft Free wifi Free self parking Sleeps 2 1 Double BedMore details

Senior Room

344 sq ft Free wifi Free self parking Sleeps 2 2 Twin BedsMore details

Suite

474 sq ft Free wifi Free self parking Sleeps 3 1 King BedMore details

About this property

Serena Palace Hotel

In Douala (Akwa II)

A stay at Serena Palace Hotel places you in the heart of Douala, within a 5-minute drive of La Nouvelle Liberte and Eko Market. This hotel is 1.4 mi (2.2 km) from Stade de la Reunification and 1.4 mi (2.3 km) from Cathedral of Saints Peter and Paul.

Stay in one of 73 guestrooms featuring plasma televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms with bathtubs are provided.

Pamper yourself with onsite massages or enjoy recreation amenities such as a health club. This Beaux Arts hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.

Eko Market - 1.3 km / 0.8 mi
La Nouvelle Liberte - 1.6 km / 1 mi
Cathedral of Saints Peter and Paul - 2 km / 1.2 mi
Stade de la Reunification - 2 km / 1.3 mi
Espace Doual'art - 3.2 km / 2 mi
Douala Maritime Museum - 3.8 km / 2.4 mi
Port of Douala - 4.4 km / 2.7 mi
Douala Grand Mall - 5.7 km / 3.5 mi
Japoma Sports Complex - 19 km / 11.8 mi

The preferred airport for Serena Palace Hotel is Douala (DLA-Douala Intl.) - 10.3 km / 6.4 mi

Languages

English, French

Amenities

Top family-friendly amenities

Popular Amenities

Bar

Breakfast available

Laundry

Spa

24/7 front desk

Free wifi

Restaurants

Business services

Pool

Parking

Housekeeping

Room service

Air conditioning

Parking and transportation

Free airport transportation

Free self parking

Long-term parking (surcharge)

Free parking nearby

Offsite parking reservations required

Food and drink

Barbecue grill(s)

Coffee/tea in common areas

A restaurants

Snack bar/deli

A bar/lounges

Number of coffee shops/cafes - 1

Minibar

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Things to do

Television in common areas

Access to nearby outdoor pool

Family friendly

Laundry facilities

Conveniences

Gift shops or newsstand

Safe-deposit box at front desk

24-hour front desk

In-room safe

Guest services

Laundry facilities

Multilingual staff

Porter/bellhop

Dry cleaning/laundry service

Tours/ticket assistance

Daily housekeeping

Business services

Number of meeting rooms - 1

Conference center

Outdoors

Access to nearby outdoor pool

Terrace

Full-service spa

Spa services on site

Languages spoken

English

French

Restaurants on site

Number of bars/lounges - 1

Activities nearby

Free self parking

Long-term parking (surcharge)

Free parking nearby

Offsite parking reservations required

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

Elevator
Access to nearby outdoor pool
Wheelchair accessible – no

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM

Early check-in subject to availability

Early check-in is available for a fee

late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Access methods

Staffed front desk

Pets

Children and extra beds

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: USD 4.88 per person, per night

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: approximately USD 14 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.

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