Destination or Hotel name

When

How long?

Room(s)

Destination

Departure airport

When

How long?

Room(s)

Phoenix

Untere Wiestistrasse 11 , Zermatt, VS, 3920

Popular Amenities

Gym

Breakfast available

Spa

Free wifi

Bar

Parking

See all property amenities

Phoenix Room Options

Standard Double Room, 2 Twin Beds

215 sq ft Free wifi Free self parking Sleeps 2 2 Twin BedsMore details

Deluxe Double Room, 2 Twin Beds

279 sq ft Free wifi Free self parking Sleeps 2 2 Twin BedsMore details

Superior Double Room, 2 Twin Beds

247 sq ft Free wifi Free self parking Sleeps 2 2 Twin BedsMore details

Standard Double Room (Matterhorn View from Balcony)

215 sq ft Free wifi Free self parking Sleeps 2 2 Twin BedsMore details

Deluxe Double Room, 2 Twin Beds, Mountain View (Matterhorn)

279 sq ft Free wifi Free self parking Sleeps 2 2 Twin BedsMore details

Room

301 sq ft Free wifi Free self parking Sleeps 3 2 Twin BedsMore details

About this property

Phoenix

Near Zermatt-Matterhorn Ski Paradise

With a stay at Phoenix in Zermatt, you'll be on a river, just steps from Zermatt-Matterhorn Ski Paradise and a 1-minute drive from Zermatt-Furi Gondola. This hotel is 3 mi (4.8 km) from Sunnegga Ski Resort.

Make yourself at home in one of the 27 guestrooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. This hotel also features complimentary wireless internet access, ski storage, and a fireplace in the lobby.

Featured amenities include express check-out, multilingual staff, and luggage storage. A train station pick-up service is available for a surcharge.

Distances are displayed to the nearest 0.1 mile and kilometer.

Zermatt-Matterhorn Ski Paradise - 0.1 km / 0.1 mi
Zermatt–Sunnegga Funicular - 0.4 km / 0.3 mi
Tour Monte Rosa - 0.5 km / 0.3 mi
Zermatt Visitor Center - 0.6 km / 0.4 mi
St. Mauritius Church - 0.9 km / 0.5 mi
Matterhorn Museum - 0.9 km / 0.5 mi
Mountaineers Cemetery - 0.9 km / 0.6 mi
Zermatt - Furi - 0.9 km / 0.6 mi
Furi - Riffelberg - 0.9 km / 0.6 mi
Furi Ski Area - 0.9 km / 0.6 mi
Zermatt-Furi Gondola - 1.5 km / 0.9 mi
Forest Fun Park - 1.8 km / 1.1 mi
Sunnegga Ski Resort - 2 km / 1.2 mi
Sunnegga Paradise - Blauherd Cable Car - 2.4 km / 1.5 mi
Blauherd-Rothorn Paradise Cable Car - 3.6 km / 2.3 mi

The nearest airports are:
Sion (SIR) - 80.7 km / 50.1 mi
Zurich Airport (ZRH) - 263.3 km / 163.6 mi

The preferred airport for Phoenix is Zurich Airport (ZRH).

Languages

German, English, French, Dutch

Amenities

Top family-friendly amenities

Popular Amenities

Gym

Breakfast available

Spa

Free wifi

Bar

Parking

Housekeeping

Parking and transportation

Bicycle parking available

Food and drink

A bar/lounges

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Things to do

Fitness facilities

Television in common areas

Television

Conveniences

Luggage storage

In-room safe

Guest services

Multilingual staff

Tours/ticket assistance

Daily housekeeping

Business services

Number of meeting rooms - 1

Full-service spa

Spa services on site

Languages spoken

German

English

French

Dutch

Restaurants on site

Number of bars/lounges - 1

Activities nearby

Bicycle parking available

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

Elevator
Wheelchair accessible – no

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM

Early check-in subject to availability

Early check-in is available for a fee

late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8 AM - 9:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 5 days before arrival with check-in instructions. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.

Access methods

Staffed front desk

Pets

Children and extra beds

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

Nearby parking fee: CHF 20 per day (22966 ft away)
Pet fee: CHF 20 per pet, per day
Rollaway bed fee: CHF 100 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
A car is not required for transportation to and from this property.
Cashless payment methods are available for all transactions.
Contactless check-out is available.

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