Valhalla Residence by Biwa

Popular Amenities

Bar

Laundry

Free wifi

Pool

Parking

On Private Beach

See all property amenities

Valhalla Residence by Biwa Room Options

Classic Apartment

861 sq ft Free wifi Free self parking Sleeps 3 1 King Bed and 1 Queen Sofa BedMore details

Family Apartment, 2 Bedrooms, Balcony, Garden View

1346 sq ft Free wifi Free self parking Sleeps 3 1 King Bed, 2 Large Twin Beds and 1 Queen Sofa BedMore details

Luxury Penthouse, 2 Bedrooms

2153 sq ft Free wifi Free self parking Sleeps 3 2 King Beds and 1 Double Sofa BedMore details

Superior Apartment, 2 Bedrooms, Pool View

1346 sq ft Free wifi Free self parking Sleeps 4 2 King Beds and 1 Double Sofa BedMore details

About this property

Valhalla Residence by Biwa

Near Hospital de Tulum

Located in Tulum, Valhalla Residence by Biwa is within a 10-minute drive of Cenote Calavera and Gran Cenote. This aparthotel is 3.9 mi (6.2 km) from Tulum Mayan Ruins and 3.9 mi (6.3 km) from Playa Ruinas.

Make yourself at home in one of the 12 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 40-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and separate sitting areas, and housekeeping is provided on request.

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This aparthotel also features complimentary wireless internet access, tour/ticket assistance, and barbecue grills. Getting to the surf and sand is a breeze with the beach shuttle (surcharge).

Featured amenities include luggage storage, laundry facilities, and an elevator. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.

Hospital de Tulum - 2.3 km / 1.4 mi
Dos Aguas Park - 2.5 km / 1.5 mi
Cenote Calavera - 2.7 km / 1.7 mi
Temple of Doom - 2.7 km / 1.7 mi
Cenote Cristal - 4 km / 2.5 mi
Hunab Lifestyle Center - 4.5 km / 2.8 mi
Tulum National Park - 4.7 km / 2.9 mi
Gran Cenote - 4.7 km / 2.9 mi
Cenote Escondido - 4.8 km / 3 mi
Casa del Cenote - 6.2 km / 3.9 mi
Temple of the Descending God - 6.2 km / 3.9 mi
Temple of the Frescoes - 6.2 km / 3.9 mi
Tulum Mayan Ruins - 6.2 km / 3.9 mi
Playa Ruinas - 6.3 km / 3.9 mi
Jaguar Park - 7.4 km / 4.6 mi

The nearest major airport is Tulum Intl. Airport (TQO) - 39.9 km / 24.8 mi

Languages

English, Spanish

Amenities

Top family-friendly amenities

Extra beds/cribs

Popular Amenities

Bar

Laundry

Free wifi

Pool

Parking

On Private Beach

Housekeeping

Air conditioning

Spa

Parking and transportation

Airport transportation (surcharge)

Free self parking

Uncovered parking

Off-street parking

Bicycle parking available

Food and drink

Barbecue grill(s)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Things to do

Number of outdoor pools - 1

Television

Family friendly

Laundry facilities

Free cribs/infant beds

Conveniences

Luggage storage

In-room safe

Guest services

Laundry facilities

Tours/ticket assistance

Housekeeping on request

Business services

Number of meeting rooms - 1

Outdoors

Number of outdoor pools - 1

Beach shuttle (surcharge)

Pool sun loungers

Beach towels

Terrace

Full-service spa

In-room massage available

Laptop-friendly workspace

Languages spoken

English

Spanish

Families love it for

Free cribs/infant beds

Restaurants on site

Pool sun loungers

Activities nearby

Free self parking

Uncovered parking

Off-street parking

Bicycle parking available

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
No accessible airport shuttle
Wheelchair accessible
Wireless internet access

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests must contact the property in advance for check-in instructions and an access code. The front desk is staffed during limited hours.

Access methods

Staffed front desk

Pets

Children and extra beds

Children welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for AED 200.0 per day

Free cribs are available on request at the property

Property payment types

Important information

Fees

Optional extras

Airport shuttle fee: MXN 4400 per vehicle (roundtrip, maximum occupancy 4)
Late check-out is available for a fee (subject to availability)
Housekeeping is available for an additional fee and varies based on unit size

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.
The property is professionally cleaned.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Your Trusted UK Travel Agents

Rated 4.6 / 5 on

Google Reviews

Great Experience!

I must say this is the best travel agency I've ever used compared to the past experience I've been through. The staff are so experienced, helpful, very knowledgeable and even when I was abroad they helped me with my bookings when i had some problems. I would definitely recommend ITravel to my friends and family. Fantastic team work.👍

- Daljit Pannu

Best Deals!

I have used ITravel to book my holidays for as long as they've been open. Great service and best prices around including online. Once you know what package you're after pop down to see khalid who will give you the best deal compared to most if not all online retailers. Khalid is always available for any questions or queries I've had and also checks up on us after we've been on the holiday to ensure we had the best experience. Keep up the good work ITravel, thank you for all you're great service

- Ish Lia

Excellent Service!

A business that has been delivering excellent service to its customers. They have well trained staffs who are available to help you all the time. They take care of all of your travel needs, all the information which we need will be carefully reviewed before offering their packages. Truly tailored for your needs!!

- Rajhaa Nazmi

Hassle-Free Booking!

Cannot recommend iTravel & Khalid enough. We had a fantastic holiday to Dubai and Khalid made the whole booking process easy and stress free. He worked within our budget and still managed to get great flight times & a 5* hotel right on JBR. He also secured us an early check in and a birthday surprise too. Having always booked my own holidays thinking I can get better deals by far I could not beat the price iTravel got our holiday for us and with great service too. Will be using you in the future from now on.

- Tasneem Subedar

Guaranteed Satisfaction!

I have been booking holidays with them since 2014 I honestly can’t book holiday with anyone else they always take the time to find the best holiday at the best price I never had any problems with my holidays. I would like to thank them so much am so annoying but they always so patient with me and always understand I will never book a holiday with any other company. I just booked a holiday to turkey with them I love it. I highly recommend to book your holidays with them. Amazing company

- Bella diva

Great Customer Service

Outstanding customer service provides by Vienna. She listened attentively and is courteous. Vienna made sure our special meals were booked and baby bassinet seat booked for infant.Will highly recommend ITravel Holidays and Thanks Vienna for making our family trip memorable.

- Tahir Hussain

Always Available to Help

Been using i travel for a good few years now. Very very happy. Great service. Always happy to help. All the staff are great. Always available for any questions or queries. All my holidays i have booked from here have been perfect and smooth. Great hotels, all bookings done properly, no issues. Khalid always sorts my holidays out perfectly. Cant thank him enough. Very polite friendly and always willing to guide and help. Top service. Highly recommended. 5 stars ❤️

- Zayd Dhorat

Professional, Friendly & Trustworthy

Itravel is just the best travel agency to book holidays with , the staff is very professional and they always try to accommodate what we ask for and more , I normally book with khalid and everything just goes soo well and smoth , he has booked me some of the best hotels I been in and the prices are very affordable, and any problem they're are always available to help sort it out . Honestly just love itravel and I will always trust them to book my holidays .

- Debora Pires

92% of our clients have rated us with 5 stars

About Us FAQs Contact Us

Holiday Offers Popular Destinations Weather

Terms & Conditions Privacy Policy Book with Confidence

Hotel Offers Booking Conditions Manage my Bookings

Your payment options

Flight inclusive holiday packages and Flight Plus Holidays (as defined in our Terms of Business) on this website are financially protected by the ATOL scheme. The ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected.

Please see our Terms of Business for information, or for more information about financial protection and the ATOL Certificate go to: http://www.atol.org.uk .