Destination or Hotel name

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Destination

Departure airport

When

How long?

Room(s)

Eterna Tulum

Calle Cobá Manzana 44 Lote 001 La Veleta , Tulum, QROO, 77760

Popular Amenities

Laundry

Spa

Free wifi

Parking

Restaurants

Pool

See all property amenities

Eterna Tulum Room Options

Deluxe

413 sq ft Free wifi Free self parking Sleeps 2 1 Queen BedMore details

Deluxe Plus

413 sq ft Free wifi Free self parking Sleeps 4 2 Queen BedsMore details

Junior Suite

599 sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

Suite

725 sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

Suite Plus Pool

725 sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

Deluxe Pool

413 sq ft Free wifi Free self parking Sleeps 2 1 Queen BedMore details

Junior Suite Pool

599 sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

About this property

Eterna Tulum

In Tulum (La Veleta)

With a stay at Eterna Tulum in Tulum (La Veleta), you'll be a 4-minute drive from Tulum National Park and 9 minutes from Tulum Mayan Ruins. This hotel is 3.9 mi (6.2 km) from Tulum Beach and 5 mi (8 km) from Playa Paraiso.

Treat yourself to a stay in one of the 25 individually decorated guestrooms, featuring heated floors. Kitchenettes are outfitted with refrigerators, stovetops, and microwaves. Complimentary wireless internet access is available to keep you connected. Conveniences include minibars and coffee/tea makers, and housekeeping is provided daily.

Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and a communal living room. The shuttle (surcharge) will take you to the nearby beach or shopping center.

Featured amenities include limo/town car service, express check-in, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.

Distances are displayed to the nearest 0.1 mile and kilometer.

Hospital de Tulum - 1.2 km / 0.7 mi
Dos Aguas Park - 1.5 km / 0.9 mi
Hunab Lifestyle Center - 3.4 km / 2.1 mi
Cenote Cristal - 3.5 km / 2.2 mi
Jaguar Park - 3.5 km / 2.2 mi
Tulum National Park - 3.6 km / 2.2 mi
Temple of Doom - 3.7 km / 2.3 mi
Cenote Calavera - 3.8 km / 2.3 mi
Cenote Escondido - 4.2 km / 2.6 mi
Casa del Cenote - 5.5 km / 3.4 mi
Temple of the Descending God - 5.5 km / 3.4 mi
Temple of the Frescoes - 5.5 km / 3.4 mi
Tulum Mayan Ruins - 5.5 km / 3.4 mi
Playa Ruinas - 5.6 km / 3.5 mi
Gran Cenote - 6.1 km / 3.8 mi

The nearest major airport is Tulum Intl. Airport (TQO) - 38.7 km / 24 mi

Languages

English, Italian, Spanish

Amenities

Top family-friendly amenities

Extra beds/cribs

Popular Amenities

Laundry

Spa

Free wifi

Parking

Restaurants

Pool

Bar

On Private Beach

Breakfast available

Air conditioning

Housekeeping

Parking and transportation

Airport transportation (surcharge)

Wheelchair accessible parking

Free self parking

Free long-term parking

Free parking nearby

Street parking

Uncovered parking

Secured parking

Uncovered parking

Bicycle parking available

Number of accessible parking spaces - 4

Food and drink

A restaurants

A bar/lounges

A poolside bar

A swim-up bar

Number of coffee shops/cafes - 1

Minibar

Restaurant dining guide

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Things to do

Number of outdoor pools - 1

Private plunge pool

Family friendly

Laundry facilities

No cribs (infant beds)

Conveniences

Safe-deposit box at front desk

Luggage storage

Water dispenser

Bulk dispenser for toiletries

Water dispenser use by guests actively encouraged

Guest services

Concierge services

Laundry facilities

Multilingual staff

Tours/ticket assistance

Daily housekeeping

Business services

Coworking spaces

Outdoors

Number of outdoor pools - 1

Rooftop terrace

Number of poolside bars - 1

Beach shuttle (surcharge)

Pool sun loungers

Private plunge pool

Full-service spa

Spa services on site

Health or beauty spa nearby

Coworking spaces

Number of accessible parking spaces - 4

In-room massage available

Laptop-friendly workspace

Languages spoken

English

Italian

Spanish

Families love it for

No cribs (infant beds)

Restaurants on site

Number of bars/lounges - 1

Pool sun loungers

Activities nearby

Theme park shuttle (surcharge)

Free self parking

Free long-term parking

Free parking nearby

Street parking

Uncovered parking

Secured parking

Bicycle parking available

Number of accessible parking spaces - 4

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

Wheelchair accessible parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Upper floors accessible by stairs only
No accessible shuttle
Number of accessible parking spaces - 4
Wireless internet access
Accessible bathtub
Wheelchair accessible

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM. Guests will receive an email 72 hours before arrival with check-in instructions. The front desk is staffed during limited hours.

Access methods

Staffed front desk

Pets

Children and extra beds

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: MXN 2000 per accommodation, per stay
Service fee: MXN 20 per accommodation, per night
A damage deposit of MXN 2000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

Airport shuttle fee: MXN 3000 per vehicle (one-way, maximum occupancy 5)
Early check-in fee: MXN 400 (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Clothing is optional at this property.
Pool access available from 7:00 AM to 11:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children 18 years old and younger are not permitted at this property.
Only registered guests are allowed in the guestrooms.
A car is not required for transportation to and from this property.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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