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Biwa Tulum

Popular Amenities

Gym
Breakfast available
Laundry
Pool
Free wifi
Parking
See all property amenities

Biwa Tulum Room Options

Standard Double Room, 1 King Bed, City View

301 sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

Deluxe Twin Room, Multiple Beds, Accessible, City View

301 sq ft Free wifi Free self parking Sleeps 2 2 Large Twin BedsMore details

Junior Suite, 2 Bedrooms, City View

645 sq ft Free wifi Free self parking Sleeps 4 1 Queen Bed and 2 Twin BedsMore details

About this property

Biwa Tulum

In Tulum (Tulum City Center)


A stay at Biwa Tulum places you in the heart of Tulum, within a 5-minute drive of Temple of Doom and Gran Cenote. This hotel is 2.3 mi (3.7 km) from Tulum Mayan Ruins and 4 mi (6.4 km) from Playa Paraiso.


Make yourself at home in one of the 14 air-conditioned rooms featuring microwaves and iPod docking stations. 49-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.


Enjoy a range of recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.


Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.


Distances are displayed to the nearest 0.1 mile and kilometer.

Dos Aguas Park - 0.9 km / 0.6 mi
Hospital de Tulum - 1.3 km / 0.8 mi
Cenote Calavera - 1.8 km / 1.1 mi
Temple of Doom - 1.8 km / 1.1 mi
Jaguar Park - 2 km / 1.2 mi
Hunab Lifestyle Center - 2 km / 1.3 mi
Tulum National Park - 2.2 km / 1.3 mi
Tulum Mayan Ruins - 3.4 km / 2.1 mi
Gran Cenote - 3.7 km / 2.3 mi
Casa del Cenote - 4 km / 2.5 mi
Temple of the Frescoes - 4 km / 2.5 mi
Temple of the Descending God - 4 km / 2.5 mi
Tulum Beer Spa - 4.8 km / 3 mi
Tulum Letters - 4.8 km / 3 mi
Playa Ruinas - 3.7 km / 2.3 mi

The nearest airports are:
Tulum Intl. Airport (TQO) - 41.1 km / 25.5 mi
Cancun Intl. Airport (CUN) - 117.9 km / 73.2 mi

The preferred airport for Biwa Tulum is Cancun Intl. Airport (CUN).



Languages

English, Spanish

Amenities

Top family-friendly amenities

Extra beds/cribs

Popular Amenities

Gym
Breakfast available
Laundry
Pool
Free wifi
Parking
Restaurants
Spa
On Private Beach
Air conditioning
Room service
Bar
Housekeeping

Parking and transportation

  • Airport transportation (surcharge)

  • Wheelchair accessible parking

  • Parking (limited spaces)

  • Free self parking

  • Uncovered parking

  • Wheelchair-accessible van parking

  • Number of accessible parking spaces - 1

Food and drink

  • A restaurants

  • Number of coffee shops/cafes - 1

  • Minibar

Internet

  • Available in all rooms: Free WiFi

  • Available in some public areas: Free WiFi

Things to do

  • Fitness facilities

  • Number of outdoor pools - 1

  • Television

Family friendly

  • Laundry facilities

  • Free cribs/infant beds

Conveniences

  • Safe-deposit box at front desk

  • Luggage storage

  • In-room safe

Guest services

  • Concierge services

  • Multilingual staff

  • Dry cleaning/laundry service

  • Tours/ticket assistance

  • Daily housekeeping

Business services

  • Coworking spaces

Outdoors

  • Billiards or pool table

  • Number of outdoor pools - 1

  • Rooftop terrace

  • Beach shuttle (surcharge)

  • Pool sun loungers

  • Beach towels

  • Terrace

Full-service spa

  • Parking (limited spaces)

  • Health or beauty spa nearby

  • Coworking spaces

  • Number of accessible parking spaces - 1

  • In-room massage available

Languages spoken

  • English

  • Spanish

Families love it for

  • Free cribs/infant beds

Restaurants on site

  • Pool sun loungers

Activities nearby

  • Parking (limited spaces)

  • Free self parking

  • Uncovered parking

  • Number of accessible parking spaces - 1

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

  • Elevator

  • Wheelchair accessible parking

  • Wheelchair accessible (may have limitations)

  • Wheelchair-accessible van parking

  • No accessible shuttle

  • No accessible airport shuttle

  • Number of accessible parking spaces - 1

  • Elevator door width (inches) - 35

  • Elevator door width (centimeters) - 44

  • Wheelchair accessible

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 8:00 PM. The front desk is staffed during limited hours.

Access methods

Staffed front desk

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

  • Fee for local cuisine breakfast: approximately USD 8 to 15 per person
  • Airport shuttle fee: USD 240 per vehicle (roundtrip, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Onsite parties or group events are strictly prohibited
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-in and contactless check-out are available.

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