Destination or Hotel name

When

How long?

Room(s)

The Westin Surabaya

Popular Amenities

Spa

Business services

Breakfast available

Laundry

Pool

24/7 front desk

See all property amenities

The Westin Surabaya Room Options

Club Room, 1 King Bed, Non Smoking

409 sq ft Free wifi Free self parking Sleeps 3 1 King BedMore details

Club Room, 2 Double Beds, Non Smoking

409 sq ft Free wifi Free self parking Sleeps 3 2 Double BedsMore details

Deluxe Room, 2 Double Beds, Non Smoking

409 sq ft Free wifi Free self parking Sleeps 3 2 Double BedsMore details

Club Suite, 1 King Bed, Non Smoking

840 sq ft Free wifi Free self parking Sleeps 3 1 King BedMore details

Deluxe Room, 1 King Bed, Non Smoking

409 sq ft Free wifi Free self parking Sleeps 3 1 King BedMore details

Grand Suite, 1 King Bed, Non Smoking

1033 sq ft Free wifi Free self parking Sleeps 3 1 King BedMore details

Junior Suite, 1 King Bed, Non Smoking

498 sq ft Free wifi Free self parking Sleeps 3 1 King BedMore details

About this property

The Westin Surabaya

Near Pakuwon Trade Center

Located in Surabaya, The Westin Surabaya is connected to the convention center, a 2-minute drive from Pakuwon Mall and 8 minutes from Surabaya Zoo. This family-friendly hotel is 7.4 mi (11.9 km) from Tunjungan Plaza and 7.4 mi (11.9 km) from Royal Plaza Surabaya.

Make yourself at home in one of the 204 air-conditioned rooms featuring LCD televisions. Your Select Comfort bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.

Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a 24-hour fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Surabaya? This hotel has 89082 square feet (8276 square meters) of space consisting of a conference center and 20 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.

Pakuwon Trade Center - 0.6 km / 0.4 mi
Pakuwon Mall - 0.8 km / 0.5 mi
Al-Akbar Mosque - 4.5 km / 2.8 mi
Ciputra World Mall - 6.6 km / 4.1 mi
Ciputra Golf Club - 7.4 km / 4.6 mi
Surabaya Town Square - 8 km / 4.9 mi
Surabaya Zoo - 8 km / 5 mi
Lapangan Thor Stadium - 8.1 km / 5 mi
House of Sampoerna - 8.6 km / 5.3 mi
Mpu Tantular Museum - 8.9 km / 5.5 mi
Taman Bungkul - 9.1 km / 5.7 mi
Korea Park - 9.4 km / 5.8 mi
Monument Of Suroboyo - 9.5 km / 5.9 mi
BG Junction - 11.2 km / 7 mi
Joko Dolog Statue - 11.6 km / 7.2 mi

The nearest major airport is Surabaya (SUB-Juanda) - 23.4 km / 14.6 mi

Languages

English, Chinese (Mandarin), Indonesian

Amenities

Top family-friendly amenities

Pool

Extra beds/cribs

Popular Amenities

Spa

Business services

Breakfast available

Laundry

Pool

24/7 front desk

Free wifi

Parking

Restaurants

Bar

Gym

Housekeeping

Air conditioning

Room service

Parking and transportation

Airport transportation (surcharge)

Wheelchair accessible parking

Self parking (surcharge)

Valet parking (surcharge)

Covered parking

Secured parking

Number of accessible parking spaces - 3

Food and drink

A restaurants

A bar/lounges

Minibar (stocked, free items)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Things to do

Children's pool

Number of outdoor pools - 3

24-hour fitness facilities

Ballroom

Family friendly

Laundry facilities

Children's pool

Free cribs/infant beds

Conveniences

24-hour front desk

Luggage storage

In-room safe

Guest services

Concierge services

Laundry facilities

Multilingual staff

Dry cleaning/laundry service

Tours/ticket assistance

Housekeeping on request

Daily housekeeping

Business services

Conference space

Meeting rooms

Conference space size (feet) - 89082

Conference space size (meters) - 8276

Number of meeting rooms - 20

Conference center

Assistive listening devices in meeting rooms

Outdoors

Children's pool

Number of outdoor pools - 3

Full-service spa

Conference space

Full-service spa

Spa treatment room(s)

Conference space size (feet) - 89082

Conference space size (meters) - 8276

Health or beauty spa nearby

Number of accessible parking spaces - 3

Languages spoken

English

Chinese (Mandarin)

Indonesian

Families love it for

Children's pool

Free cribs/infant beds

Restaurants on site

Number of bars/lounges - 1

Activities nearby

Self parking (surcharge)

Valet parking (surcharge)

Shopping mall on site

Covered parking

Secured parking

Number of accessible parking spaces - 3

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

Elevator
Wheelchair accessible path of travel
Wheelchair accessible parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible on-site restaurant
No accessible shuttle
Accessible airport shuttle
Number of accessible parking spaces - 3
Elevator door width (inches) - 55
Elevator door width (centimeters) - 140
Wheelchair accessible

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

late check-in subject to availability

Express check-in available

Minimum check-in age:

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.

Access methods

Staffed front desk

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

Fee for buffet breakfast: approximately IDR 408000 for adults and IDR 204000 for children
Airport shuttle fee: IDR 490000 per vehicle (one-way, maximum occupancy 5)
Covered self parking fee: IDR 100000 per stay
Valet parking fee: IDR 150000 per stay
Rollaway bed fee: IDR 874000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.

Your Trusted UK Travel Agents

Rated 4.6 / 5 on

Google Reviews

Great Experience!

I must say this is the best travel agency I've ever used compared to the past experience I've been through. The staff are so experienced, helpful, very knowledgeable and even when I was abroad they helped me with my bookings when i had some problems. I would definitely recommend ITravel to my friends and family. Fantastic team work.👍

- Daljit Pannu

Best Deals!

I have used ITravel to book my holidays for as long as they've been open. Great service and best prices around including online. Once you know what package you're after pop down to see khalid who will give you the best deal compared to most if not all online retailers. Khalid is always available for any questions or queries I've had and also checks up on us after we've been on the holiday to ensure we had the best experience. Keep up the good work ITravel, thank you for all you're great service

- Ish Lia

Excellent Service!

A business that has been delivering excellent service to its customers. They have well trained staffs who are available to help you all the time. They take care of all of your travel needs, all the information which we need will be carefully reviewed before offering their packages. Truly tailored for your needs!!

- Rajhaa Nazmi

Hassle-Free Booking!

Cannot recommend iTravel & Khalid enough. We had a fantastic holiday to Dubai and Khalid made the whole booking process easy and stress free. He worked within our budget and still managed to get great flight times & a 5* hotel right on JBR. He also secured us an early check in and a birthday surprise too. Having always booked my own holidays thinking I can get better deals by far I could not beat the price iTravel got our holiday for us and with great service too. Will be using you in the future from now on.

- Tasneem Subedar

Guaranteed Satisfaction!

I have been booking holidays with them since 2014 I honestly can’t book holiday with anyone else they always take the time to find the best holiday at the best price I never had any problems with my holidays. I would like to thank them so much am so annoying but they always so patient with me and always understand I will never book a holiday with any other company. I just booked a holiday to turkey with them I love it. I highly recommend to book your holidays with them. Amazing company

- Bella diva

Great Customer Service

Outstanding customer service provides by Vienna. She listened attentively and is courteous. Vienna made sure our special meals were booked and baby bassinet seat booked for infant.Will highly recommend ITravel Holidays and Thanks Vienna for making our family trip memorable.

- Tahir Hussain

Always Available to Help

Been using i travel for a good few years now. Very very happy. Great service. Always happy to help. All the staff are great. Always available for any questions or queries. All my holidays i have booked from here have been perfect and smooth. Great hotels, all bookings done properly, no issues. Khalid always sorts my holidays out perfectly. Cant thank him enough. Very polite friendly and always willing to guide and help. Top service. Highly recommended. 5 stars ❤️

- Zayd Dhorat

Professional, Friendly & Trustworthy

Itravel is just the best travel agency to book holidays with , the staff is very professional and they always try to accommodate what we ask for and more , I normally book with khalid and everything just goes soo well and smoth , he has booked me some of the best hotels I been in and the prices are very affordable, and any problem they're are always available to help sort it out . Honestly just love itravel and I will always trust them to book my holidays .

- Debora Pires

92% of our clients have rated us with 5 stars

About Us FAQs Contact Us

Holiday Offers Popular Destinations Weather

Terms & Conditions Privacy Policy Book with Confidence

Hotel Offers Booking Conditions Manage my Bookings

Your payment options

Flight inclusive holiday packages and Flight Plus Holidays (as defined in our Terms of Business) on this website are financially protected by the ATOL scheme. The ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected.

Please see our Terms of Business for information, or for more information about financial protection and the ATOL Certificate go to: http://www.atol.org.uk .