JW Marriott Surabaya

Popular Amenities

Gym

Spa

Business services

Bar

Breakfast available

Laundry

See all property amenities

JW Marriott Surabaya Room Options

Room, 1 King Bed, City View

452 sq ft Free wifi Free self parking Sleeps 3 1 King BedMore details

Junior Suite, 1 King Bed (View)

516 sq ft Free wifi Free self parking Sleeps 3 1 King BedMore details

Executive Room, 1 King Bed (View)

452 sq ft Free wifi Free self parking Sleeps 3 1 King BedMore details

Executive Suite, 1 Bedroom, Non Smoking, City View

925 sq ft Free wifi Free self parking Sleeps 3 1 King BedMore details

Junior Suite, 1 King Bed, Non Smoking (View)

516 sq ft Free wifi Free self parking Sleeps 3 1 King BedMore details

Premium Room, 2 Double Beds (View)

1378 sq ft Free wifi Free self parking Sleeps 3 2 Double BedsMore details

Executive Suite, 1 Bedroom, Smoking

861 sq ft Free wifi Free self parking Sleeps 3 1 King BedMore details

Deluxe Room, 2 Double Beds

452 sq ft Free wifi Free self parking Sleeps 3 2 Double BedsMore details

Room, 2 Double Beds, City View

452 sq ft Free wifi Free self parking Sleeps 3 2 Double BedsMore details

Executive Suite, 2 Bedrooms

1367 sq ft Free wifi Free self parking Sleeps 6 2 Double BedsMore details

Executive Suite, 3 Bedrooms, Non Smoking

2217 sq ft Free wifi Free self parking Sleeps 9 3 Double BedsMore details

Executive Suite, 2 Bedrooms

3671 sq ft Free wifi Free self parking Sleeps 6 2 Double BedsMore details

Presidential Suite, 2 Bedrooms, Non Smoking

4198 sq ft Free wifi Free self parking Sleeps 6 2 Double BedsMore details

Premium Room, 1 King Bed, Non Smoking (View)

sq ft Free wifi Free self parking Sleeps 3 1 King BedMore details

About this property

JW Marriott Surabaya

Near Tunjungan Plaza

With a stay at JW Marriott Surabaya, you'll be centrally located in Surabaya, a 6-minute walk from Tunjungan Plaza and 10 minutes by foot from BG Junction. This family-friendly hotel is 2 mi (3.2 km) from Grand City Surabaya and 2.5 mi (4 km) from Surabaya Plaza Shopping Mall.

Make yourself at home in one of the 407 air-conditioned rooms featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and designer toiletries.

Don't miss out on the many recreational opportunities, including a health club, an outdoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. If you'd like to spend the day shopping, you can hop on the complimentary shuttle.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Surabaya? This hotel has 132482 square feet (12308 square meters) of space consisting of a conference center and 14 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Distances are displayed to the nearest 0.1 mile and kilometer.

Tunjungan Plaza - 0.5 km / 0.3 mi
BG Junction - 0.9 km / 0.5 mi
Joko Dolog Statue - 1.3 km / 0.8 mi
Grahadi - 1.5 km / 0.9 mi
Sharp Bamboo Monument - 1.6 km / 1 mi
Surabaya Youth Center - 1.6 km / 1 mi
Taman Hiburan Rakyat - 1.8 km / 1.1 mi
Balai Pemuda - 2 km / 1.2 mi
Grand City Surabaya - 2 km / 1.2 mi
Surabaya Plaza Shopping Mall - 2 km / 1.3 mi
Surabaya Grand Mosque - 2 km / 1.3 mi
Heroic Monument - 2 km / 1.3 mi
Masjid al Akbar - 2 km / 1.3 mi
Old City - 2 km / 1.3 mi
Arab Quarter - 2 km / 1.3 mi

The preferred airport for JW Marriott Surabaya is Surabaya (SUB-Juanda) - 19.4 km / 12.1 mi

Languages

Malay, Japanese, English, Chinese (Mandarin), Indonesian

Amenities

Top family-friendly amenities

Pool

Extra beds/cribs

Popular Amenities

Gym

Spa

Business services

Bar

Breakfast available

Laundry

Pool

24/7 front desk

Free wifi

Parking

Restaurants

Housekeeping

Air conditioning

Room service

Parking and transportation

Airport transportation (surcharge)

Wheelchair accessible parking

Free self parking

Valet parking (surcharge)

Airport transportation - pickup (surcharge)

Food and drink

Barbecue grill(s)

Coffee/tea in common areas

4 restaurants

Snack bar/deli

A bar/lounges

Number of coffee shops/cafes - 1

Minibar

Bathroom grab bars

Restaurant dining guide

Grab bar near toilet

Grab bar in bathtub

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Things to do

Fitness facilities

Children's pool

Number of outdoor pools - 1

24-hour fitness facilities

Ballroom

Television

Family friendly

Laundry facilities

Children's pool

Free cribs/infant beds

Conveniences

Gift shops or newsstand

Safe-deposit box at front desk

24-hour front desk

Luggage storage

In-room safe

Guest services

Concierge services

Laundry facilities

Multilingual staff

Porter/bellhop

Dry cleaning/laundry service

Tours/ticket assistance

Housekeeping on request

Daily housekeeping

Business services

Conference space

Business center

24-hour business center

Conference space size (feet) - 132482

Conference space size (meters) - 12308

Number of meeting rooms - 14

Conference center

Assistive listening devices in meeting rooms

Outdoors

Children's pool

Pool umbrellas

Number of outdoor pools - 1

Terrace

Full-service spa

Conference space

Free newspapers in lobby

Steam room

Sauna

Conference space size (feet) - 132482

Conference space size (meters) - 12308

Free newspaper

In-room massage available

Laptop-friendly workspace

Languages spoken

Malay

Japanese

English

Chinese (Mandarin)

Indonesian

Families love it for

Children's pool

Free cribs/infant beds

Restaurants on site

Number of bars/lounges - 1

Activities nearby

Free self parking

Valet parking (surcharge)

Shopping mall on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

Elevator
Internet access - wireless
Wheelchair accessible path of travel
Wheelchair accessible parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Wheelchair accessible
Accessible bathtub

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

late check-in subject to availability

Express check-in available

Minimum check-in age: 17

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The check-in location differs from the property location. Check-in location: [Executive Lounge]. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Children age 5 and younger are not permitted to access the Executive Lounge.

Access methods

Staffed front desk

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

Fee for full breakfast: approximately IDR 328000 for adults and IDR 164000 for children
Airport shuttle fee: IDR 450000 per vehicle
Valet parking fee: IDR 50000 per stay
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: IDR 605000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 18 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.

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