Destination or Hotel name

When

How long?

Room(s)

Destination

Departure airport

When

How long?

Room(s)

Ascott Waterplace Surabaya

Popular Amenities

Gym

Breakfast available

Laundry

Pool

Spa

24/7 front desk

See all property amenities

Ascott Waterplace Surabaya Room Options

Deluxe Apartment, 1 King Bed

495 sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

Executive Apartment, 1 King Bed

570 sq ft Free wifi Free self parking Sleeps 3 1 King BedMore details

Deluxe Apartment, 2 Bedrooms

968 sq ft Free wifi Free self parking Sleeps 5 1 King Bed and 2 Twin BedsMore details

Executive Apartment, 2 Bedrooms

1076 sq ft Free wifi Free self parking Sleeps 5 1 King Bed and 1 Queen BedMore details

Executive Apartment, 3 Bedrooms

1216 sq ft Free wifi Free self parking Sleeps 5 1 King Bed, 1 Queen Bed and 2 Twin BedsMore details

Penthouse, 1 Bedroom

1206 sq ft Free wifi Free self parking Sleeps 3 1 King BedMore details

About this property

Ascott Waterplace Surabaya

Near Pakuwon Trade Center

Located in Surabaya, Ascott Waterplace Surabaya is in the entertainment district, a 1-minute drive from Pakuwon Mall and 8 minutes from Surabaya Zoo. This family-friendly aparthotel is 5 mi (8.1 km) from Surabaya Town Square and 7.5 mi (12 km) from Royal Plaza Surabaya.

Make yourself at home in one of the 182 air-conditioned rooms featuring kitchenettes with refrigerators and stovetops. 32-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.

Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a waterslide and a fitness center. Additional amenities at this Art Deco aparthotel include complimentary wireless internet access, concierge services, and a hair salon.

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This aparthotel has 2 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Distances are displayed to the nearest 0.1 mile and kilometer.

Pakuwon Trade Center - 0.2 km / 0.1 mi
Pakuwon Mall - 0.4 km / 0.2 mi
Al-Akbar Mosque - 4.7 km / 2.9 mi
Ciputra World Mall - 6.7 km / 4.2 mi
Ciputra Golf Club - 7.2 km / 4.5 mi
Surabaya Town Square - 8.1 km / 5 mi
Surabaya Zoo - 8.1 km / 5 mi
Lapangan Thor Stadium - 8.2 km / 5.1 mi
House of Sampoerna - 8.7 km / 5.4 mi
Mpu Tantular Museum - 9 km / 5.6 mi
Taman Bungkul - 9.2 km / 5.7 mi
Korea Park - 9.5 km / 5.9 mi
Monument Of Suroboyo - 9.6 km / 6 mi
BG Junction - 11.3 km / 7 mi
Joko Dolog Statue - 11.7 km / 7.3 mi

The preferred airport for Ascott Waterplace Surabaya is Surabaya (SUB-Juanda) - 23.5 km / 14.6 mi

Languages

English, Indonesian

Amenities

Top family-friendly amenities

Pool

Grocery/Convenience store

Extra beds/cribs

Popular Amenities

Gym

Breakfast available

Laundry

Pool

Spa

24/7 front desk

Free wifi

Restaurants

Parking

Housekeeping

Air conditioning

Room service

Parking and transportation

Airport transportation (surcharge)

Airport transportation

Parking (limited spaces)

Free self parking

Bicycle parking available

Food and drink

A restaurants

Number of coffee shops/cafes - 1

Free tea bags/instant coffee

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Things to do

Fitness facilities

Children's pool

Free use of nearby fitness center

Number of outdoor pools - 2

Television

Family friendly

Laundry facilities

Children's pool

Grocery/convenience store

Free cribs/infant beds

Conveniences

Safe-deposit box at front desk

24-hour front desk

Grocery/convenience store

Luggage storage

Water dispenser

Bulk dispenser for toiletries

Water dispenser use by guests actively encouraged

In-room safe

Guest services

Concierge services

Laundry facilities

Multilingual staff

Dry cleaning/laundry service

Tours/ticket assistance

Housekeeping on request

Coin laundry on site

Daily housekeeping

Laundry detergent

Business services

24-hour business center

Number of meeting rooms - 2

Outdoors

Children's pool

Number of outdoor pools - 2

Free pool cabanas

Pool sun loungers

Terrace

Full-service spa

Free newspapers in lobby

Parking (limited spaces)

Health or beauty spa nearby

Laptop-friendly workspace

Languages spoken

English

Indonesian

Families love it for

Children's pool

Grocery/convenience store

Free cribs/infant beds

Restaurants on site

Pool sun loungers

Activities nearby

Parking (limited spaces)

Free self parking

Bicycle parking available

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Accessible airport shuttle
Wheelchair accessible
Accessible bathtub

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

late check-in subject to availability

Express check-in available

Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Access methods

Staffed front desk

Pets

Children and extra beds

Children welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for AED 200.0 per day

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: IDR 500000 per stay

We have included all charges provided to us by the property.

Optional extras

Fee for continental breakfast: approximately IDR 185185 for adults and IDR 92593 for children
Airport shuttle fee: IDR 524691 per vehicle (one-way, maximum occupancy 6)
Airport shuttle fee per child: IDR 524691 (one-way), (from 1 to 12 years old)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: IDR 617284 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards, debit cards, and cash
Heating is not provided
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system and eco-friendly cleaning products
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
The property is professionally cleaned.
Contactless check-in and contactless check-out are available.

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