Destination or Hotel name

When

How long?

Room(s)

Destination

Departure airport

When

How long?

Room(s)

Sereno Hotel

Popular Amenities

Gym

Spa

Free wifi

Bar

Parking

Room service

See all property amenities

Sereno Hotel Room Options

Standard Double Room

182 sq ft Free wifi Free self parking Sleeps 4 2 Double BedsMore details

Deluxe Room

269 sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

Family Room

538 sq ft Free wifi Free self parking Sleeps 7 1 King Bed, 2 Double Beds and 1 Twin BedMore details

About this property

Sereno Hotel

Near San Cristóbal de las Casas Cathedral

Located in San Cristóbal de las Casas (De La Merced), Sereno Hotel is within a 5-minute walk of San Cristóbal de las Casas Cathedral and Mesoamerican Museum of Jade. This spa hotel is 0.3 mi (0.5 km) from Centro Cultural de los Altos and 0.4 mi (0.6 km) from Mayan Textile Center.

Stay in one of 6 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Housekeeping is provided daily, and irons/ironing boards can be requested.

Relax at the full-service spa, where you can enjoy massages. Additional amenities at this Colonial hotel include complimentary wireless internet access and tour/ticket assistance.

The front desk is staffed during limited hours. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.

Mesoamerican Museum of Jade - 0.1 km / 0.1 mi
San Cristóbal de las Casas Cathedral - 0.3 km / 0.2 mi
Plaza 31 de Marzo - 0.3 km / 0.2 mi
Museo de San Cristóbal - 0.3 km / 0.2 mi
Church of San Nicolás - 0.4 km / 0.2 mi
Ex-Convent of Santo Domingo - 0.4 km / 0.2 mi
Mayan Textile Center - 0.4 km / 0.2 mi
Café Museo Café - 0.4 km / 0.2 mi
Regional Costume Museum - 0.5 km / 0.3 mi
Centro Cultural de los Altos - 0.5 km / 0.3 mi
Foro Cultural Kinoki - 0.5 km / 0.3 mi
La Merced Church - 0.6 km / 0.4 mi
Arches of Carmen - 0.6 km / 0.4 mi
Museo de Ambar - 0.7 km / 0.4 mi
Amber Museum of Chiapas - 0.7 km / 0.4 mi

The nearest major airport is Angel Albino Corzo Intl Airport (TGZ) - 78.1 km / 48.5 mi

Languages

English, Spanish

Amenities

Top family-friendly amenities

Extra beds/cribs

Popular Amenities

Gym

Spa

Free wifi

Bar

Parking

Room service

Housekeeping

Parking and transportation

Free self parking

Food and drink

Snack bar/deli

A bar/lounges

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Things to do

Fitness facilities

Television

Family friendly

No cribs (infant beds)

Conveniences

Luggage storage

Guest services

Tours/ticket assistance

Daily housekeeping

Outdoors

Terrace

Full-service spa

Spa services on site

Full-service spa

Languages spoken

English

Spanish

Families love it for

No cribs (infant beds)

Restaurants on site

Number of bars/lounges - 1

Activities nearby

Free self parking

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

Wheelchair accessible – no

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Early check-in subject to availability

Early check-in is available for a fee

late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours.

Access methods

Staffed front desk

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

Pet fee: MXN 250.00 per pet (varies based on length of stay)
Service animals are exempt from fees
Rollaway bed fee: MXN 250.0 per day
Hosted evening meal: MXN 400

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Contactless check-out is available.

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