The Hacienda at Krystal Grand Puerto Vallarta

Popular Amenities

Spa

24/7 front desk

Laundry

Free wifi

Restaurants

Pool

See all property amenities

The Hacienda at Krystal Grand Puerto Vallarta Room Options

Jr Suite Hacienda King

463 sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

Junior Suite Hacienda Double

463 sq ft Free wifi Free self parking Sleeps 3 2 Double BedsMore details

Junior Suite Hacienda King Pool View

463 sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

Junior Suite Hacienda Pool View

463 sq ft Free wifi Free self parking Sleeps 3 2 Double BedsMore details

Junior Suite Hacienda Swim Out

463 sq ft Free wifi Free self parking Sleeps 3 2 Double BedsMore details

Junior Suite Hacienda Terrace

463 sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

Junior Suite Hacienda Swim Out King

452 sq ft Free wifi Free self parking Sleeps 2 1 Queen BedMore details

About this property

The Hacienda at Krystal Grand Puerto Vallarta

Near Cruise Ship Terminal

With a stay at The Hacienda at Krystal Grand Puerto Vallarta in Puerto Vallarta (Hotel Zone), you'll be steps from Bay of Banderas and 10 minutes by foot from Cruise Ship Terminal. This all-inclusive hotel is 3 mi (4.8 km) from Malecon and 3.8 mi (6.1 km) from Playa de los Muertos.

Make yourself at home in one of the 192 air-conditioned rooms featuring minibars and espresso makers. Rooms have private furnished balconies. Flat-screen televisions with satellite programming provide entertainment, while wired internet access (surcharge) keeps you connected. Bathrooms have showers and complimentary toiletries.

Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a 24-hour fitness center. Additional amenities at this hotel include wireless internet access (surcharge), concierge services, and a banquet hall.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

Distances are displayed to the nearest 0.1 mile and kilometer.

Bay of Banderas - 0.2 km / 0.1 mi
Hotel Zone Beach - 0.2 km / 0.1 mi
Playa de Oro - 0.2 km / 0.1 mi
Puerto Mágico - 0.7 km / 0.4 mi
Cruise Ship Pier - 0.8 km / 0.5 mi
Cruise Ship Terminal - 0.9 km / 0.5 mi
La Isla - 0.9 km / 0.6 mi
Playa Flamingos - 1.1 km / 0.7 mi
Plaza Caracol - 1.4 km / 0.9 mi
El Salado Estuary State Park - 1.6 km / 1 mi
Galeria Vallarta - 1.7 km / 1 mi
Canopy Bay - 2.2 km / 1.3 mi
Vallarta Casino - 2.3 km / 1.5 mi
Playa Las Glorias - 2.9 km / 1.8 mi
El Faro Lighthouse - 3.2 km / 2 mi

The nearest major airport is Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 6.1 km / 3.8 mi

Languages

English, Spanish

Amenities

Top family-friendly amenities

Popular Amenities

Spa

24/7 front desk

Laundry

Free wifi

Restaurants

Pool

Parking

Bar

Gym

Air conditioning

Housekeeping

Room service

Parking and transportation

Valet parking (surcharge)

Food and drink

7 restaurants

4 bars/lounges

A poolside bar

Number of coffee shops/cafes - 2

Minibar

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Things to do

Number of outdoor pools - 2

24-hour fitness facilities

Family friendly

Laundry facilities

Conveniences

Safe-deposit box at front desk

24-hour front desk

Luggage storage

In-room safe

Guest services

Concierge services

Dry cleaning/laundry service

Tours/ticket assistance

Daily housekeeping

Business services

Business center

Meeting rooms

Outdoors

Number of outdoor pools - 2

Rooftop terrace

Number of poolside bars - 1

Terrace

Full-service spa

Spa services on site

Languages spoken

English

Spanish

Restaurants on site

Number of bars/lounges - 4

Activities nearby

Valet parking (surcharge)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

Elevator
Wheelchair accessible path of travel
Wheelchair accessible
Wired internet access (surcharge)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time:

Early check-in subject to availability

Early check-in is available for a fee

late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property. Antigen screening is available at no charge for US citizens (up to 2 guests per booking) staying 3 nights or more.

Access methods

Staffed front desk

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

Fee for in-room wired internet: MXN 190.00 per day (rates may vary)
Fee for wireless internet in public areas: MXN 190.00 per day (rates may vary)
Valet parking fee: MXN 55 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Guests under 13 years old are not permitted at this adults-only property.
Contactless check-in and contactless check-out are available.

Your Trusted UK Travel Agents

Rated 4.6 / 5 on

Google Reviews

Great Experience!

I must say this is the best travel agency I've ever used compared to the past experience I've been through. The staff are so experienced, helpful, very knowledgeable and even when I was abroad they helped me with my bookings when i had some problems. I would definitely recommend ITravel to my friends and family. Fantastic team work.👍

- Daljit Pannu

Best Deals!

I have used ITravel to book my holidays for as long as they've been open. Great service and best prices around including online. Once you know what package you're after pop down to see khalid who will give you the best deal compared to most if not all online retailers. Khalid is always available for any questions or queries I've had and also checks up on us after we've been on the holiday to ensure we had the best experience. Keep up the good work ITravel, thank you for all you're great service

- Ish Lia

Excellent Service!

A business that has been delivering excellent service to its customers. They have well trained staffs who are available to help you all the time. They take care of all of your travel needs, all the information which we need will be carefully reviewed before offering their packages. Truly tailored for your needs!!

- Rajhaa Nazmi

Hassle-Free Booking!

Cannot recommend iTravel & Khalid enough. We had a fantastic holiday to Dubai and Khalid made the whole booking process easy and stress free. He worked within our budget and still managed to get great flight times & a 5* hotel right on JBR. He also secured us an early check in and a birthday surprise too. Having always booked my own holidays thinking I can get better deals by far I could not beat the price iTravel got our holiday for us and with great service too. Will be using you in the future from now on.

- Tasneem Subedar

Guaranteed Satisfaction!

I have been booking holidays with them since 2014 I honestly can’t book holiday with anyone else they always take the time to find the best holiday at the best price I never had any problems with my holidays. I would like to thank them so much am so annoying but they always so patient with me and always understand I will never book a holiday with any other company. I just booked a holiday to turkey with them I love it. I highly recommend to book your holidays with them. Amazing company

- Bella diva

Great Customer Service

Outstanding customer service provides by Vienna. She listened attentively and is courteous. Vienna made sure our special meals were booked and baby bassinet seat booked for infant.Will highly recommend ITravel Holidays and Thanks Vienna for making our family trip memorable.

- Tahir Hussain

Always Available to Help

Been using i travel for a good few years now. Very very happy. Great service. Always happy to help. All the staff are great. Always available for any questions or queries. All my holidays i have booked from here have been perfect and smooth. Great hotels, all bookings done properly, no issues. Khalid always sorts my holidays out perfectly. Cant thank him enough. Very polite friendly and always willing to guide and help. Top service. Highly recommended. 5 stars ❤️

- Zayd Dhorat

Professional, Friendly & Trustworthy

Itravel is just the best travel agency to book holidays with , the staff is very professional and they always try to accommodate what we ask for and more , I normally book with khalid and everything just goes soo well and smoth , he has booked me some of the best hotels I been in and the prices are very affordable, and any problem they're are always available to help sort it out . Honestly just love itravel and I will always trust them to book my holidays .

- Debora Pires

92% of our clients have rated us with 5 stars

About Us FAQs Contact Us

Holiday Offers Popular Destinations Weather

Terms & Conditions Privacy Policy Book with Confidence

Hotel Offers Booking Conditions Manage my Bookings

Your payment options

Flight inclusive holiday packages and Flight Plus Holidays (as defined in our Terms of Business) on this website are financially protected by the ATOL scheme. The ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected.

Please see our Terms of Business for information, or for more information about financial protection and the ATOL Certificate go to: http://www.atol.org.uk .