Destination or Hotel name

When

How long?

Room(s)

Destination

Departure airport

When

How long?

Room(s)

Hyatt Ziva Riviera Cancun - All Inclusive

Popular Amenities

Spa

Business services

Breakfast available

Pool

24/7 front desk

Free wifi

See all property amenities

Hyatt Ziva Riviera Cancun - All Inclusive Room Options

Tropical View Junior Suite Double

sq ft Free wifi Free self parking Sleeps 4 2 Double BedsMore details

Tropical View Junior Suite King

sq ft Free wifi Free self parking Sleeps 4 1 King BedMore details

Ocean View Junior Suite Double

sq ft Free wifi Free self parking Sleeps 4 2 Double BedsMore details

Ocean View Junior Suite King

sq ft Free wifi Free self parking Sleeps 4 1 King BedMore details

Ocean Front Junior Suite Double

sq ft Free wifi Free self parking Sleeps 4 2 Double BedsMore details

Ocean Front Junior Suite King

sq ft Free wifi Free self parking Sleeps 4 1 King BedMore details

Club Ocean Front Master Suite

sq ft Free wifi Free self parking Sleeps 4 1 King BedMore details

Club Master Suite

sq ft Free wifi Free self parking Sleeps 4 1 King BedMore details

Club Ocean View Roof Top Master Suite

sq ft Free wifi Free self parking Sleeps 4 1 King BedMore details

Presidential Suite

sq ft Free wifi Free self parking Sleeps 4 2 Double BedsMore details

Junior Suite Pool View Double

sq ft Free wifi Free self parking Sleeps 4 2 Double BedsMore details

Junior Suite Pool View King

sq ft Free wifi Free self parking Sleeps 4 1 King BedMore details

Club Ocean Front Junior Suite Pool View Double

sq ft Free wifi Free self parking Sleeps 4 2 Double BedsMore details

Club Ocean Front Junior Suite Pool View King

sq ft Free wifi Free self parking Sleeps 4 1 King BedMore details

Water Park View Family Junior Suite Double

sq ft Free wifi Free self parking Sleeps 5 2 Double BedsMore details

Water Park View Family Junior Suite King

sq ft Free wifi Free self parking Sleeps 5 1 King BedMore details

Junior Suite Double

sq ft Free wifi Free self parking Sleeps 4 2 Double BedsMore details

Junior Suite King

sq ft Free wifi Free self parking Sleeps 3 1 King BedMore details

Run of the House

sq ft Free wifi Free self parking Sleeps 3 1 King BedMore details

About this property

Hyatt Ziva Riviera Cancun - All Inclusive

Near Arrecife de Puerto Morelos National Park

When you stay at Hyatt Ziva Riviera Cancun - All Inclusive in Puerto Morelos, you'll be on the beach and steps from Petempich Bay. This all-inclusive property is 8.4 mi (13.6 km) from Moon Palace Golf Club and 14.2 mi (22.9 km) from Riviera Cancun Golf Resort.

Make yourself at home in one of the 438 air-conditioned rooms featuring minibars and Smart televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 9 outdoor swimming pools, a complimentary water park, and a sauna. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and ATM/banking services. Planning an event in Puerto Morelos? This property has facilities measuring 51000 square feet (4738 square meters), including conference space. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.

Petempich Bay - 0.1 km / 0.1 mi
Puerto Morelos Beach - 2.9 km / 1.8 mi
Ojo de Agua Beach - 6.1 km / 3.8 mi
Jungle Spa - 11 km / 6.8 mi
Monumento Ruta de los Cenotes - 11.1 km / 6.9 mi
Dr. Alfredo Barrera Marin Botanical Garden - 11.3 km / 7 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 11.9 km / 7.4 mi
Sanctuary of Hope and Time Capsule - 12 km / 7.4 mi
Puerto Morelos Town Square - 12.4 km / 7.7 mi
San Jose Catholic Parish - 12.4 km / 7.7 mi
Faro Inclinado - 12.5 km / 7.7 mi
Arrecife de Puerto Morelos National Park - 12.6 km / 7.8 mi
Puerto Morelos Artists’ Cooperative - 12.7 km / 7.9 mi
Moon Palace Golf Club - 13.6 km / 8.4 mi
Xoximilco - 13.8 km / 8.6 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 25.1 km / 15.6 mi
Cozumel Intl. Airport (CZM) - 72.1 km / 44.8 mi
Tulum Intl. Airport (TQO) - 143.1 km / 88.9 mi

Languages

English, Spanish

Amenities

Top family-friendly amenities

Pool

Extra beds/cribs

Popular Amenities

Spa

Business services

Breakfast available

Pool

24/7 front desk

Free wifi

Parking

Restaurants

Bar

Gym

On Private Beach

Air conditioning

Housekeeping

Room service

Parking and transportation

Wheelchair accessible parking

Free self parking

Wheelchair-accessible van parking

Food and drink

10 restaurants

Snack bar/deli

5 bars/lounges

3 poolside bars

A swim-up bar

Number of coffee shops/cafes - 1

Minibar

Grab bar in shower

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Things to do

Children's pool

Number of outdoor pools - 9

Fitness classes on site

24-hour fitness facilities

Television

Family friendly

Children's pool

Free cribs/infant beds

Conveniences

Gift shops or newsstand

Safe-deposit box at front desk

24-hour front desk

In-room safe (laptop compatible)

Guest services

Concierge services

Porter/bellhop

Tours/ticket assistance

Daily housekeeping

Business services

Conference space

Conference space size (feet) - 51000

Conference space size (meters) - 4738

Outdoors

Children's pool

Pool umbrellas

Number of outdoor pools - 9

Number of poolside bars - 3

Beach umbrellas

Pool cabanas (surcharge)

Pool sun loungers

Beach towels

Terrace

Full-service spa

Conference space

Spa services on site

Full-service spa

Spa treatment room(s)

Steam room

Sauna

Conference space size (feet) - 51000

Conference space size (meters) - 4738

Laptop-friendly workspace

Languages spoken

English

Spanish

Families love it for

Children's pool

Free cribs/infant beds

Restaurants on site

Number of bars/lounges - 5

Pool sun loungers

Activities nearby

Free self parking

Free water park access

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

Elevator
Wheelchair accessible path of travel
Wheelchair accessible parking
Free water park access
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible fitness center
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Wheelchair accessible
Access via exterior corridors

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property.

Access methods

Staffed front desk

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

Pet fee: MXN 1300 per pet, per day
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

Reservations are required for spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Your Trusted UK Travel Agents

Rated 4.6 / 5 on

Google Reviews

Great Experience!

I must say this is the best travel agency I've ever used compared to the past experience I've been through. The staff are so experienced, helpful, very knowledgeable and even when I was abroad they helped me with my bookings when i had some problems. I would definitely recommend ITravel to my friends and family. Fantastic team work.👍

- Daljit Pannu

Best Deals!

I have used ITravel to book my holidays for as long as they've been open. Great service and best prices around including online. Once you know what package you're after pop down to see khalid who will give you the best deal compared to most if not all online retailers. Khalid is always available for any questions or queries I've had and also checks up on us after we've been on the holiday to ensure we had the best experience. Keep up the good work ITravel, thank you for all you're great service

- Ish Lia

Excellent Service!

A business that has been delivering excellent service to its customers. They have well trained staffs who are available to help you all the time. They take care of all of your travel needs, all the information which we need will be carefully reviewed before offering their packages. Truly tailored for your needs!!

- Rajhaa Nazmi

Hassle-Free Booking!

Cannot recommend iTravel & Khalid enough. We had a fantastic holiday to Dubai and Khalid made the whole booking process easy and stress free. He worked within our budget and still managed to get great flight times & a 5* hotel right on JBR. He also secured us an early check in and a birthday surprise too. Having always booked my own holidays thinking I can get better deals by far I could not beat the price iTravel got our holiday for us and with great service too. Will be using you in the future from now on.

- Tasneem Subedar

Guaranteed Satisfaction!

I have been booking holidays with them since 2014 I honestly can’t book holiday with anyone else they always take the time to find the best holiday at the best price I never had any problems with my holidays. I would like to thank them so much am so annoying but they always so patient with me and always understand I will never book a holiday with any other company. I just booked a holiday to turkey with them I love it. I highly recommend to book your holidays with them. Amazing company

- Bella diva

Great Customer Service

Outstanding customer service provides by Vienna. She listened attentively and is courteous. Vienna made sure our special meals were booked and baby bassinet seat booked for infant.Will highly recommend ITravel Holidays and Thanks Vienna for making our family trip memorable.

- Tahir Hussain

Always Available to Help

Been using i travel for a good few years now. Very very happy. Great service. Always happy to help. All the staff are great. Always available for any questions or queries. All my holidays i have booked from here have been perfect and smooth. Great hotels, all bookings done properly, no issues. Khalid always sorts my holidays out perfectly. Cant thank him enough. Very polite friendly and always willing to guide and help. Top service. Highly recommended. 5 stars ❤️

- Zayd Dhorat

Professional, Friendly & Trustworthy

Itravel is just the best travel agency to book holidays with , the staff is very professional and they always try to accommodate what we ask for and more , I normally book with khalid and everything just goes soo well and smoth , he has booked me some of the best hotels I been in and the prices are very affordable, and any problem they're are always available to help sort it out . Honestly just love itravel and I will always trust them to book my holidays .

- Debora Pires

92% of our clients have rated us with 5 stars

About Us FAQs Contact Us

Holiday Offers Popular Destinations Weather

Terms & Conditions Privacy Policy Book with Confidence

Hotel Offers Booking Conditions Manage my Bookings

Your payment options

Flight inclusive holiday packages and Flight Plus Holidays (as defined in our Terms of Business) on this website are financially protected by the ATOL scheme. The ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected.

Please see our Terms of Business for information, or for more information about financial protection and the ATOL Certificate go to: http://www.atol.org.uk .