Destination or Hotel name

When

How long?

Room(s)

Destination

Departure airport

When

How long?

Room(s)

My City Hotel

Popular Amenities

Breakfast available

24/7 front desk

Pool

Free wifi

Restaurants

Parking

See all property amenities

My City Hotel Room Options

Habitación triple, balcón

258 sq ft Free wifi Free self parking Sleeps 3 2 Large Twin BedsMore details

Habitación, balcón

258 sq ft Free wifi Free self parking Sleeps 2 2 Large Twin BedsMore details

Habitación, terraza

377 sq ft Free wifi Free self parking Sleeps 2 2 Large Twin BedsMore details

Habitación doble

194 sq ft Free wifi Free self parking Sleeps 2 2 Twin BedsMore details

Junior Room

398 sq ft Free wifi Free self parking Sleeps 4 2 Twin Beds and 2 Twin Sofa BedsMore details

About this property

My City Hotel

Near Plaza del Charco

When you stay at My City Hotel in Puerto de la Cruz, you'll be near the beach, within a 5-minute walk of San Juan Church and Plaza del Charco. This hotel is 0.7 mi (1.1 km) from Garden Beach and 0.8 mi (1.2 km) from San Felipe Castle.

Stay in one of 50 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include phones and desks, and housekeeping is provided daily.

Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.

La Vola - 0.2 km / 0.1 mi
Timanfaya Theater - 0.2 km / 0.1 mi
San Juan Church - 0.2 km / 0.1 mi
Plaza del Charco - 0.3 km / 0.2 mi
Playa del Muelle - 0.3 km / 0.2 mi
Tenerife Beaches - 0.3 km / 0.2 mi
Eduardo Westerdahl Museum of Contemporary Art - 0.4 km / 0.2 mi
Dock of Puerto de la Cruz - 0.4 km / 0.2 mi
Church of Nuestra Senora de la Pena de Francia - 0.4 km / 0.2 mi
San Telmo Promenade - 0.4 km / 0.3 mi
Puerto de la Cruz Archaeological Museum - 0.4 km / 0.3 mi
Puerto de la Cruz Town Hall - 0.5 km / 0.3 mi
Playa de San Telmo - 0.6 km / 0.4 mi
Martianez Shopping Centre - 0.7 km / 0.5 mi
Risco Belle Aquatic Gardens - 0.7 km / 0.5 mi

The nearest airports are:
Santa Cruz de Tenerife (TFN-Tenerife North) - 27.4 km / 17 mi
Tenerife South Airport (TFS) - 91.2 km / 56.7 mi

Languages

German, English, Spanish

Amenities

Top family-friendly amenities

Extra beds/cribs

Popular Amenities

Breakfast available

24/7 front desk

Pool

Free wifi

Restaurants

Parking

Spa

Housekeeping

Bar

Parking and transportation

Airport transportation (surcharge)

Airport transportation

Free parking nearby

Food and drink

Coffee/tea in common areas

A restaurants

Grab bar near toilet

Grab bar in shower

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Things to do

Television in common areas

Number of outdoor pools - 1

Family friendly

Free cribs/infant beds

Conveniences

24-hour front desk

Luggage storage

In-room safe (surcharge)

Guest services

Multilingual staff

Tours/ticket assistance

Daily housekeeping

Business services

Outdoors

Pool umbrellas

Number of outdoor pools - 1

Rooftop terrace

Pool sun loungers

Terrace

Full-service spa

Languages spoken

German

English

Spanish

Families love it for

Free cribs/infant beds

Restaurants on site

Pool sun loungers

Activities nearby

Free parking nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Wheelchair accessible

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Access methods

Staffed front desk

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

Fee for buffet breakfast: approximately EUR 7.50 for adults and EUR 3.75 for children
Airport shuttle fee: EUR 25 per person (one-way)
Airport shuttle fee per child: EUR 25 (one-way), (up to 18 years old)
Late check-out fee: EUR 18 (subject to availability)
In-room safe fee: EUR 2.50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Only registered guests are allowed in the guestrooms.
Cashless payment methods are available for all transactions.

Your Trusted UK Travel Agents

Rated 4.6 / 5 on

Google Reviews

Great Experience!

I must say this is the best travel agency I've ever used compared to the past experience I've been through. The staff are so experienced, helpful, very knowledgeable and even when I was abroad they helped me with my bookings when i had some problems. I would definitely recommend ITravel to my friends and family. Fantastic team work.👍

- Daljit Pannu

Best Deals!

I have used ITravel to book my holidays for as long as they've been open. Great service and best prices around including online. Once you know what package you're after pop down to see khalid who will give you the best deal compared to most if not all online retailers. Khalid is always available for any questions or queries I've had and also checks up on us after we've been on the holiday to ensure we had the best experience. Keep up the good work ITravel, thank you for all you're great service

- Ish Lia

Excellent Service!

A business that has been delivering excellent service to its customers. They have well trained staffs who are available to help you all the time. They take care of all of your travel needs, all the information which we need will be carefully reviewed before offering their packages. Truly tailored for your needs!!

- Rajhaa Nazmi

Hassle-Free Booking!

Cannot recommend iTravel & Khalid enough. We had a fantastic holiday to Dubai and Khalid made the whole booking process easy and stress free. He worked within our budget and still managed to get great flight times & a 5* hotel right on JBR. He also secured us an early check in and a birthday surprise too. Having always booked my own holidays thinking I can get better deals by far I could not beat the price iTravel got our holiday for us and with great service too. Will be using you in the future from now on.

- Tasneem Subedar

Guaranteed Satisfaction!

I have been booking holidays with them since 2014 I honestly can’t book holiday with anyone else they always take the time to find the best holiday at the best price I never had any problems with my holidays. I would like to thank them so much am so annoying but they always so patient with me and always understand I will never book a holiday with any other company. I just booked a holiday to turkey with them I love it. I highly recommend to book your holidays with them. Amazing company

- Bella diva

Great Customer Service

Outstanding customer service provides by Vienna. She listened attentively and is courteous. Vienna made sure our special meals were booked and baby bassinet seat booked for infant.Will highly recommend ITravel Holidays and Thanks Vienna for making our family trip memorable.

- Tahir Hussain

Always Available to Help

Been using i travel for a good few years now. Very very happy. Great service. Always happy to help. All the staff are great. Always available for any questions or queries. All my holidays i have booked from here have been perfect and smooth. Great hotels, all bookings done properly, no issues. Khalid always sorts my holidays out perfectly. Cant thank him enough. Very polite friendly and always willing to guide and help. Top service. Highly recommended. 5 stars ❤️

- Zayd Dhorat

Professional, Friendly & Trustworthy

Itravel is just the best travel agency to book holidays with , the staff is very professional and they always try to accommodate what we ask for and more , I normally book with khalid and everything just goes soo well and smoth , he has booked me some of the best hotels I been in and the prices are very affordable, and any problem they're are always available to help sort it out . Honestly just love itravel and I will always trust them to book my holidays .

- Debora Pires

92% of our clients have rated us with 5 stars

About Us FAQs Contact Us

Holiday Offers Popular Destinations Weather

Terms & Conditions Privacy Policy Book with Confidence

Hotel Offers Booking Conditions Manage my Bookings

Your payment options

Flight inclusive holiday packages and Flight Plus Holidays (as defined in our Terms of Business) on this website are financially protected by the ATOL scheme. The ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected.

Please see our Terms of Business for information, or for more information about financial protection and the ATOL Certificate go to: http://www.atol.org.uk .