Spread the Cost

ATOL protected

Unbeatable prices

Hotel Puerto Palace

Popular Amenities

Gym
Spa
Business services
Laundry
Breakfast available
Pool
See all property amenities

Hotel Puerto Palace Room Options

Standard Double Room

344 sq ft Free wifi Free self parking Sleeps 3 1 King Bed, 2 Large Twin BedsMore details

Standard Single Room

215 sq ft Free wifi Free self parking Sleeps 1 1 Twin BedMore details

Standard Triple Room

344 sq ft Free wifi Free self parking Sleeps 3 3 Large Twin Beds, 1 King Bed and 1 Large Twin BedMore details

Double Room Single Use

344 sq ft Free wifi Free self parking Sleeps 1 1 King Bed, 2 Twin BedsMore details

Double Room Single Use, Pool View

344 sq ft Free wifi Free self parking Sleeps 1 1 King Bed, 2 Twin BedsMore details

Double Room Single Use, Sea View

344 sq ft Free wifi Free self parking Sleeps 1 1 King Bed, 2 Large Twin BedsMore details

Double Room, Pool View

344 sq ft Free wifi Free self parking Sleeps 3 1 King Bed, 2 Large Twin BedsMore details

Double Room, Sea View

344 sq ft Free wifi Free self parking Sleeps 3 1 King Bed, 2 Large Twin BedsMore details

Triple Room, Sea View

344 sq ft Free wifi Free self parking Sleeps 3 1 King Bed and 2 Large Twin Beds, 3 Large Twin BedsMore details

Triple Room, Pool View

344 sq ft Free wifi Free self parking Sleeps 3 3 Large Twin Beds, 1 King Bed and 1 Large Twin BedMore details

Double Room, Pool View (2 adults and 1 child)

344 sq ft Free wifi Free self parking Sleeps 3 1 King Bed, 2 Twin BedsMore details

Double Room, Sea View (2 adults and 1 child)

344 sq ft Free wifi Free self parking Sleeps 3 1 King Bed, 2 Large Twin BedsMore details

Standard Room (2 adults and 1 child)

344 sq ft Free wifi Free self parking Sleeps 3 1 King Bed, 2 Large Twin BedsMore details

Economy Double Room

sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

Economy Triple Room

sq ft Free wifi Free self parking Sleeps 3 1 King BedMore details

Family Room (4 adults)

sq ft Free wifi Free self parking Sleeps 4 1 Queen Bed and 2 Large Twin BedsMore details

Family Room (3 adults)

sq ft Free wifi Free self parking Sleeps 3 1 King Bed and 2 Large Twin BedsMore details

Family Room (2 adults, 2 children)

sq ft Free wifi Free self parking Sleeps 4 1 King Bed and 2 Large Twin BedsMore details

Standard Single Room, Pool View

sq ft Free wifi Free self parking Sleeps 1 1 Twin BedMore details

Standard Single Room, Sea View

sq ft Free wifi Free self parking Sleeps 1 1 Twin BedMore details

Family Room (3 adults and 1 child)

sq ft Free wifi Free self parking Sleeps 4 1 Queen Bed and 2 Twin BedsMore details

Economy Double Room (2 adults + 1 child)

sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

About this property

Hotel Puerto Palace

Near La Vola


When you stay at Hotel Puerto Palace in Puerto de la Cruz, you'll be near the beach, within a 5-minute drive of Plaza del Charco and Lago Martianez Swimming Pools. This family-friendly hotel is 16 mi (25.8 km) from Teide National Park and 0.6 mi (1 km) from Timanfaya Theater.


Make yourself at home in one of the 314 air-conditioned rooms featuring minibars. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations with rainfall showerheads and complimentary toiletries.


Dip into one of the 2 outdoor swimming pools or 2 spa tubs and enjoy other recreational amenities, which include an outdoor tennis court. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Puerto de la Cruz? This hotel has 6458 square feet (600 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.


Distances are displayed to the nearest 0.1 mile and kilometer.

Taoro Park - 0.5 km / 0.3 mi
Parque canino Taoro Can - 0.6 km / 0.4 mi
Risco Belle Aquatic Gardens - 1 km / 0.6 mi
Timanfaya Theater - 1 km / 0.6 mi
La Vola - 1.1 km / 0.7 mi
San Juan Church - 1.1 km / 0.7 mi
Plaza del Charco - 1.1 km / 0.7 mi
Garden Beach - 1.1 km / 0.7 mi
Playa del Muelle - 1.2 km / 0.7 mi
Eduardo Westerdahl Museum of Contemporary Art - 1.2 km / 0.8 mi
Church of Nuestra Senora de la Pena de Francia - 1.3 km / 0.8 mi
San Felipe Castle - 1.3 km / 0.8 mi
Dock of Puerto de la Cruz - 1.3 km / 0.8 mi
Puerto de la Cruz Archaeological Museum - 1.3 km / 0.8 mi
Tenerife Beaches - 1.3 km / 0.8 mi

The nearest airports are:
Santa Cruz de Tenerife (TFN-Tenerife North) - 28.7 km / 17.8 mi
Tenerife South Airport (TFS) - 92.5 km / 57.4 mi

The preferred airport for Hotel Puerto Palace is Santa Cruz de Tenerife (TFN-Tenerife North).



Languages

German, Portuguese, English, Italian, French, Spanish

Amenities

Top family-friendly amenities

Pool
Extra beds/cribs

Popular Amenities

Gym
Spa
Business services
Laundry
Breakfast available
Pool
24/7 front desk
Free wifi
Restaurants
Bar
Parking
Air conditioning
Housekeeping

Parking and transportation

  • Parking (limited spaces)

  • Free self parking

Food and drink

  • Coffee/tea in common areas

  • A restaurants

  • Snack bar/deli

  • A bar/lounges

  • A poolside bar

  • Minibar

  • Bathroom grab bars

Internet

  • Available in all rooms: Free WiFi

  • Available in some public areas: Free WiFi

Things to do

  • Fitness facilities

  • Television in common areas

  • Children's pool

  • Number of outdoor pools - 2

  • Fitness classes on site

  • Basketball on site

  • Volleyball on site

  • Ballroom

  • Television

Family friendly

  • Laundry facilities

  • Children's pool

  • Free cribs/infant beds

  • No cribs (infant beds)

Conveniences

  • Gift shops or newsstand

  • Safe-deposit box at front desk

  • 24-hour front desk

  • Luggage storage

  • In-room safe (surcharge)

Guest services

  • Concierge services

  • Laundry facilities

  • Multilingual staff

  • Porter/bellhop

  • Dry cleaning/laundry service

  • Tours/ticket assistance

  • Daily housekeeping

Business services

  • Conference space

  • Business center

  • Meeting rooms

  • Conference space size (feet) - 6458

  • Conference space size (meters) - 600

Outdoors

  • Children's pool

  • Pool umbrellas

  • Number of outdoor pools - 2

  • Number of poolside bars - 1

  • Pool sun loungers

  • Terrace

Full-service spa

  • Conference space

  • Spa services on site

  • Sauna

  • Conference space size (feet) - 6458

  • Conference space size (meters) - 600

  • Parking (limited spaces)

Languages spoken

  • German

  • Portuguese

  • English

  • Italian

  • French

  • Spanish

Families love it for

  • Children's pool

  • Free cribs/infant beds

  • No cribs (infant beds)

Restaurants on site

  • Number of bars/lounges - 1

  • Pool sun loungers

Activities nearby

  • Parking (limited spaces)

  • Free self parking

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

  • Elevator

  • Wheelchair accessible (may have limitations)

  • Wheelchair accessible

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property.

Access methods

Staffed front desk

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

  • In-room safe fee: EUR 2.50 per day
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Please note that this property has a dress code that requires long pants in the restaurant during dinner hours.

We should mention

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Your Trusted UK Travel Agents

Rated 4.6 / 5 on

Google Reviews

Google Reviews

92% of our clients have rated us with 5 stars

Your payment options

visa
mastercard
Paypal
Google Pay
Apple Pay
Atol
Atol

Flight inclusive holiday packages and Flight Plus Holidays (as defined in our Terms of Business) on this website are financially protected by the ATOL scheme. The ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected.

Please see our Terms of Business for information, or for more information about financial protection and the ATOL Certificate go to: http://www.atol.org.uk .

© 2025 iTravel Holidays | All rights reserved.