Destination or Hotel name

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Destination

Departure airport

When

How long?

Room(s)

Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive

Carretera Cancun-Chetumal KM 72 , Puerto Aventuras, QROO, 77710

Popular Amenities

Gym

Breakfast available

Spa

24/7 front desk

Laundry

On Private Beach

See all property amenities

Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive Room Options

Deluxe Platinum Sky Terrace, one king bed

936 sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

Deluxe Gold, two double beds

463 sq ft Free wifi Free self parking Sleeps 3 2 Double BedsMore details

Deluxe Diamond, one king bed

482 sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

Deluxe Gold king bed

498 sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

Rock Suite Platinum

482 sq ft Free wifi Free self parking Sleeps 6 1 King Bed and 2 Double BedsMore details

Rock Royalty Level - Deluxe platinum, 1 king bed

482 sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

Deluxe Gold king bed PURE allergy-friendly

498 sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

Deluxe Swim-up King

498 sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

About this property

Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive

Near Puerto Aventuras Marina

When you stay at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive in Puerto Aventuras, you'll be next to a golf course, within a 15-minute drive of Xplor Theme Park and Puerto Aventuras Marina. This all-inclusive property is 8.9 mi (14.4 km) from Ferry to Cozumel and 9.2 mi (14.8 km) from Xcaret Eco Theme Park.

Treat yourself to a stay in one of the 577 guestrooms, featuring indoor private spa tubs and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this property consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.

Oasis Beach - 2.3 km / 1.4 mi
Puerto Aventuras Golf Club - 2.3 km / 1.4 mi
Puerto Aventuras Marina - 2.9 km / 1.8 mi
CEDAM Museum - 3 km / 1.8 mi
Fatima Bay - 3.2 km / 2 mi
Kantenah Lagoon - 4.1 km / 2.6 mi
Chac Mol Cenote - 4.7 km / 2.9 mi
Ecopark Kantun Chi - 5 km / 3.1 mi
Cenote Cristalino - 7.3 km / 4.6 mi
Cenote Azul - 7.7 km / 4.8 mi
Cenote Jardín del Eden - 8.4 km / 5.2 mi
Chikinha Cenote - 8.8 km / 5.5 mi
Tajma Ha Cenote - 11.8 km / 7.3 mi
Xpu-ha Beach - 12 km / 7.5 mi
Xenses Park - 14 km / 8.7 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 37.5 km / 23.3 mi
Tulum Intl. Airport (TQO) - 87.6 km / 54.4 mi
Cancun Intl. Airport (CUN) - 75.4 km / 46.8 mi

Languages

English, Spanish

Amenities

Top family-friendly amenities

Grocery/Convenience store

Popular Amenities

Gym

Breakfast available

Spa

24/7 front desk

Laundry

On Private Beach

Pool

Free wifi

Restaurants

Business services

Bar

Parking

Housekeeping

Room service

Air conditioning

Parking and transportation

Airport transportation (surcharge)

Free self parking

Free valet parking

Food and drink

9 restaurants

Snack bar/deli

7 bars/lounges

A swim-up bar

Number of coffee shops/cafes - 2

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Things to do

Fitness facilities

Television in common areas

Number of outdoor pools - 3

Fitness classes on site

Basketball on site

Volleyball on site

Television

Private pool

Family friendly

Laundry facilities

Grocery/convenience store

Conveniences

Gift shops or newsstand

Safe-deposit box at front desk

24-hour front desk

Grocery/convenience store

Luggage storage

In-room safe (laptop compatible)

Guest services

Concierge services

Multilingual staff

Porter/bellhop

Dry cleaning/laundry service

Tours/ticket assistance

Daily housekeeping

Business services

Business center

Meeting rooms

Conference center

Outdoors

On private beach

Pool umbrellas

Billiards or pool table

Number of outdoor pools - 3

Beach umbrellas

Beach sun loungers

Pool sun loungers

Beach towels

Terrace

Private pool

Full-service spa

Spa services on site

Free newspapers in lobby

Full-service spa

Spa treatment room(s)

Languages spoken

English

Spanish

Families love it for

Grocery/convenience store

Restaurants on site

Number of bars/lounges - 7

Beach sun loungers

Pool sun loungers

Activities nearby

Free self parking

Free valet parking

Free water park access

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

Elevator
Wheelchair accessible
Free water park access
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM

Early check-in subject to availability

Early check-in is available for a fee

late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Access methods

Staffed front desk

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

Airport shuttle fee: USD 68 per person (roundtrip)
Pet fee: USD 150 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

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