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The Palm at Playa

Popular Amenities

Breakfast available
24/7 front desk
Pool
Free wifi
Bar
Spa
See all property amenities

The Palm at Playa Room Options

Standard Room

269 sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

Loft

646 sq ft Free wifi Free self parking Sleeps 4 1 King Bed and 1 Double Sofa BedMore details

Deluxe Room

646 sq ft Free wifi Free self parking Sleeps 4 1 King Bed and 1 Double Sofa BedMore details

Suite

861 sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

Standard Double Room

269 sq ft Free wifi Free self parking Sleeps 4 2 Double BedsMore details

About this property

The Palm at Playa

Near Quinta Avenida


With a stay at The Palm at Playa, you'll be centrally located in Playa del Carmen, steps from Quinta Avenida and 6 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.5 mi (0.7 km) from Playa del Carmen Maritime Terminal and 0.6 mi (0.9 km) from Mamitas Beach.


Stay in one of 66 guestrooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and ceiling fans.


Be sure to enjoy recreational amenities including an outdoor pool and a spa tub. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a banquet hall. Getting to nearby attractions is a breeze with the area shuttle (surcharge).


Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Guests may use a ferry terminal shuttle for a surcharge, and free self parking is available onsite.


Distances are displayed to the nearest 0.1 mile and kilometer.

Quinta Avenida - 0.1 km / 0.1 mi
Frida Kahlo Museum - 0.1 km / 0.1 mi
3D Museum of Wonders - 0.1 km / 0.1 mi
Chabad Playa del Carmen - 0.1 km / 0.1 mi
Mercado Playa del Carmen - 0.2 km / 0.1 mi
Central Square - 0.2 km / 0.1 mi
Calle 12 - 0.3 km / 0.2 mi
Riviera Gran Casino - 0.3 km / 0.2 mi
Calle Corazón - 0.3 km / 0.2 mi
Nuestra Senora del Carmen Catholic Church - 0.4 km / 0.2 mi
Playa del Carmen Main Beach - 0.5 km / 0.3 mi
Quinta Alegría Shopping Mall - 0.5 km / 0.3 mi
Founders Park - 0.5 km / 0.3 mi
Portal Maya - 0.6 km / 0.4 mi
Paseo del Carmen - 0.7 km / 0.4 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 35.4 km / 22 mi
Cancun Intl. Airport (CUN) - 56.4 km / 35 mi

The preferred airport for The Palm at Playa is Cancun Intl. Airport (CUN).



Languages

English, Spanish

Amenities

Top family-friendly amenities

Popular Amenities

Breakfast available
24/7 front desk
Pool
Free wifi
Bar
Spa
Parking
On Private Beach
Room service
Housekeeping
Air conditioning

Parking and transportation

  • Parking (limited spaces)

  • Free self parking

  • Covered parking

  • Secured parking

Food and drink

  • Snack bar/deli

  • A bar/lounges

  • A poolside bar

Internet

  • Available in all rooms: Free WiFi

  • Available in some public areas: Free WiFi

Things to do

  • Number of outdoor pools - 1

  • Television

Conveniences

  • Safe-deposit box at front desk

  • 24-hour front desk

  • Luggage storage

  • In-room safe (laptop compatible)

Guest services

  • Tours/ticket assistance

  • Daily housekeeping

Outdoors

  • Pool umbrellas

  • Number of outdoor pools - 1

  • Rooftop terrace

  • Number of poolside bars - 1

  • Pool sun loungers

  • Beach towels

  • Terrace

Full-service spa

  • Parking (limited spaces)

Languages spoken

  • English

  • Spanish

Restaurants on site

  • Number of bars/lounges - 1

  • Pool sun loungers

Activities nearby

  • Parking (limited spaces)

  • Free self parking

  • Covered parking

  • Secured parking

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

  • Elevator

  • Wheelchair accessible – no

  • Access via exterior corridors

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM

Early check-in subject to availability

Early check-in is available for a fee

late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Access methods

Staffed front desk

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 200 to 250 for adults, and MXN 150 to 200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash

We should mention

  • Pool access available from 11:00 AM to 10:00 PM.
  • Only registered guests are allowed in the guestrooms.

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