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Serenity Hotel Boutique

Popular Amenities

Breakfast available
Laundry
Pool
Free wifi
Restaurants
Bar
See all property amenities

Serenity Hotel Boutique Room Options

Deluxe Suite

269 sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

One Bedroom Double Suite

431 sq ft Free wifi Free self parking Sleeps 3 2 Twin Beds and 1 Double Sofa BedMore details

One Bedroom Suite

603 sq ft Free wifi Free self parking Sleeps 4 1 King Bed and 1 Double Sofa BedMore details

Two Bedroom Grand Suite

1098 sq ft Free wifi Free self parking Sleeps 5 2 King Beds and 1 Double Sofa BedMore details

Serenity Penthouse

4521 sq ft Free wifi Free self parking Sleeps 4 2 King BedsMore details

One Bedroom Corner Suite

689 sq ft Free wifi Free self parking Sleeps 4 1 King Bed and 1 Large Twin Sofa BedMore details

Grand Junior Suite

829 sq ft Free wifi Free self parking Sleeps 4 1 King Bed and 1 Large Twin Sofa BedMore details

About this property

Serenity Hotel Boutique

Near Playa del Carmen Main Beach


Located in Playa del Carmen (Downtown Playa del Carmen), Serenity Hotel Boutique is within a 10-minute walk of Mamitas Beach and Quinta Avenida. This hotel is 0.4 mi (0.7 km) from Playa del Carmen Main Beach and 1.6 mi (2.7 km) from Playa del Carmen Maritime Terminal.


Make yourself at home in one of the 30 air-conditioned rooms featuring iPod docking stations and LCD televisions. Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.


Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. This hotel also features wireless internet access (surcharge) and concierge services.


Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.


Distances are displayed to the nearest 0.1 mile and kilometer.

Mario Villanueva Stadium Madrid - 0.4 km / 0.2 mi
Mamitas Beach - 0.5 km / 0.3 mi
Quinta Avenida - 0.5 km / 0.3 mi
Playa del Carmen Main Beach - 0.6 km / 0.4 mi
Coco Beach - 0.9 km / 0.6 mi
Playa Avenida Colosio - 1 km / 0.6 mi
Quinta Alegría Shopping Mall - 1 km / 0.6 mi
Calle Corazón - 1.2 km / 0.8 mi
Calle 12 - 1.3 km / 0.8 mi
Pier Navega - 1.3 km / 0.8 mi
Nuestra Senora del Carmen Catholic Church - 1.4 km / 0.9 mi
Guadalupe Church - 1.5 km / 0.9 mi
Frida Kahlo Museum - 1.5 km / 0.9 mi
3D Museum of Wonders - 1.5 km / 1 mi
Riviera Gran Casino - 1.6 km / 1 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 35.4 km / 22 mi
Cancun Intl. Airport (CUN) - 55 km / 34.1 mi

The preferred airport for Serenity Hotel Boutique is Cancun Intl. Airport (CUN).



Languages

German, English, French, Spanish

Amenities

Top family-friendly amenities

Popular Amenities

Breakfast available
Laundry
Pool
Free wifi
Restaurants
Bar
Parking
Air conditioning
Room service
Housekeeping
Spa

Parking and transportation

  • Self parking (surcharge)

  • Valet parking (surcharge)

  • Airport transportation - drop-off (surcharge)

Food and drink

  • A restaurants

  • Snack bar/deli

  • A bar/lounges

  • A poolside bar

Internet

  • Available in all rooms: Free WiFi

  • Available in some public areas: Free WiFi

Things to do

  • Number of outdoor pools - 1

  • Television

Family friendly

  • Laundry facilities

Conveniences

  • Safe-deposit box at front desk

  • Luggage storage

  • In-room safe

Guest services

  • Concierge services

  • Laundry facilities

  • Multilingual staff

  • Dry cleaning/laundry service

  • Tours/ticket assistance

  • Daily housekeeping

Outdoors

  • Pool umbrellas

  • Number of outdoor pools - 1

  • Rooftop terrace

  • Number of poolside bars - 1

  • Pool sun loungers

  • Terrace

Full-service spa

  • Laptop-friendly workspace

Languages spoken

  • German

  • English

  • French

  • Spanish

Restaurants on site

  • Number of bars/lounges - 1

  • Pool sun loungers

Activities nearby

  • Self parking (surcharge)

  • Valet parking (surcharge)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

  • Elevator

  • Wheelchair accessible (may have limitations)

  • Wheelchair-accessible public washroom

  • Wheelchair-accessible path to elevator

  • Wheelchair-accessible registration desk

  • Wheelchair-accessible on-site restaurant

  • Accessible airport shuttle

  • Wireless internet access

  • Wheelchair accessible

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Access methods

Staffed front desk

Pets

Children and extra beds

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • A tax is imposed by the city: USD 2.74 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 18 for adults and USD 9 for children
  • Fee for in-room wireless internet: USD 5 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 5 per night (rates may vary)
  • Airport shuttle fee: USD 85 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: USD 10 (up to 15 years old)
  • Self parking fee: USD 15 per night
  • Valet parking fee: USD 15 per night
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

  • Pool access available from 8:00 AM to 7:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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Flight inclusive holiday packages and Flight Plus Holidays (as defined in our Terms of Business) on this website are financially protected by the ATOL scheme. The ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected.

Please see our Terms of Business for information, or for more information about financial protection and the ATOL Certificate go to: http://www.atol.org.uk .

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