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Sandos Caracol Eco Resort - All Inclusive

Carretera Cancún Chetumal Km. 295 , Playa del Carmen, QROO, 77710

Popular Amenities

Gym

Laundry

Breakfast available

Pool

Spa

24/7 front desk

See all property amenities

Sandos Caracol Eco Resort - All Inclusive Room Options

Pool View Superior

420 sq ft Free wifi Free self parking Sleeps 4 1 King Bed, 2 Queen BedsMore details

Pool View Penthouse

676.1 sq ft Free wifi Free self parking Sleeps 4 1 King Bed and 1 Twin Sofa BedMore details

Pool View 1 Bedroom Suite

667 sq ft Free wifi Free self parking Sleeps 4 1 King Bed and 1 Twin Sofa BedMore details

Eco Family Superior

322 sq ft Free wifi Free self parking Sleeps 4 1 King Bed and 1 Twin Bunk BedMore details

Eco Family Suite

441 sq ft Free wifi Free self parking Sleeps 5 1 King Bed and 1 Twin Bunk BedMore details

Eco Family Penthouse

689 sq ft Free wifi Free self parking Sleeps 5 1 King Bed and 1 Large Twin Bunk BedMore details

Superior Select Adults Only

420 sq ft Free wifi Free self parking Sleeps 2 1 King Bed, 2 Queen BedsMore details

Deluxe Select Adults Only

441 sq ft Free wifi Free self parking Sleeps 2 1 King Bed and 1 Twin Sofa BedMore details

Penthouse Select Adults Only

667 sq ft Free wifi Free self parking Sleeps 2 1 King Bed and 1 Twin Sofa BedMore details

About this property

Sandos Caracol Eco Resort - All Inclusive

Near Playa Xcalacoco

Located in Playa del Carmen (Grand Coral), Sandos Caracol Eco Resort - All Inclusive is within a 15-minute drive of Gran Coyote Golf and Quinta Avenida. This all-inclusive property is 6.1 mi (9.8 km) from Quinta Alegría Shopping Mall and 6.3 mi (10.1 km) from Central Square.

Make yourself at home in one of the 956 air-conditioned rooms featuring free minibar items and plasma televisions. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 5 spa tubs, and a complimentary water park. Additional features at this property include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.

Chun-Zumbul (diving site) - 0.7 km / 0.5 mi
Playa Xcalacoco - 1 km / 0.6 mi
Gran Coyote Golf - 2 km / 1.2 mi
Punta Esmeralda Beach - 2.8 km / 1.7 mi
Playa 88 - 3.5 km / 2.2 mi
Guadalupe Church - 3.8 km / 2.4 mi
Playa Avenida Colosio - 3.9 km / 2.4 mi
Coco Beach - 4.5 km / 2.8 mi
28 de Julio Square - 4.7 km / 2.9 mi
Quinta Avenida - 4.8 km / 3 mi
Mario Villanueva Stadium Madrid - 4.9 km / 3 mi
Playa del Carmen Main Beach - 5.2 km / 3.2 mi
El Camaleón Mayakoba Golf Course - 5.9 km / 3.7 mi
Temazcal Natura - 8.4 km / 5.2 mi
Plaza Las Americas - 8.8 km / 5.5 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 39.9 km / 24.8 mi
Cancun Intl. Airport (CUN) - 52.3 km / 32.5 mi
Tulum Intl. Airport (TQO) - 111 km / 69 mi

Languages

English, Italian, Dutch, Spanish

Amenities

Top family-friendly amenities

Pool

Extra beds/cribs

Popular Amenities

Gym

Laundry

Breakfast available

Pool

Spa

24/7 front desk

Free wifi

Restaurants

Bar

Parking

On Private Beach

Air conditioning

Housekeeping

Parking and transportation

Airport transportation (surcharge)

Free self parking

Food and drink

Coffee/tea in common areas

9 restaurants

Snack bar/deli

9 bars/lounges

2 poolside bars

A swim-up bar

Minibar (stocked, free items)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Things to do

Fitness facilities

Children's pool

Number of outdoor pools - 3

Fitness classes on site

Basketball on site

Volleyball on site

Beach volleyball on site

Family friendly

Laundry facilities

Children's pool

Free cribs/infant beds

No cribs (infant beds)

Conveniences

Gift shops or newsstand

Safe-deposit box at front desk

24-hour front desk

Luggage storage

In-room safe (laptop compatible)

Guest services

Concierge services

Laundry facilities

Multilingual staff

Porter/bellhop

Dry cleaning/laundry service

Tours/ticket assistance

Daily housekeeping

Business services

Meeting rooms

Outdoors

Children's pool

Pool umbrellas

Billiards or pool table

Number of outdoor pools - 3

Number of poolside bars - 2

Beach umbrellas

Beach sun loungers

Pool sun loungers

Beach towels

Beach volleyball on site

Beach yoga on site

Terrace

Full-service spa

Spa services on site

Full-service spa

Spa treatment room(s)

Steam room

Sauna

Laptop-friendly workspace

Languages spoken

English

Italian

Dutch

Spanish

Families love it for

Children's pool

Free cribs/infant beds

No cribs (infant beds)

Restaurants on site

Number of bars/lounges - 9

Beach sun loungers

Pool sun loungers

Activities nearby

Free self parking

Free water park access

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

Free water park access
Wheelchair accessible – no
Upper floors accessible by stairs only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Early check-in subject to availability

Early check-in is available for a fee

late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property.

Access methods

Staffed front desk

Pets

Children and extra beds

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A damage deposit of MXN 5000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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