Palmaïa-The House of AïA: All Inclusive Wellness Resort

Popular Amenities

Pool

Spa

24/7 front desk

Laundry

Free wifi

Restaurants

See all property amenities

Palmaïa-The House of AïA: All Inclusive Wellness Resort Room Options

King Suite with Bathtub

534 sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

Queen Suite

534 sq ft Free wifi Free self parking Sleeps 3 2 Queen BedsMore details

Family King Suite

534 sq ft Free wifi Free self parking Sleeps 4 1 King Bed and 1 Large Twin Bunk BedMore details

Family Master Suite

710 sq ft Free wifi Free self parking Sleeps 4 1 King Bed and 1 Twin Bunk BedMore details

King Suite

533.7 sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

Family King Suite Ocean View

534 sq ft Free wifi Free self parking Sleeps 4 1 King Bed and 1 Large Twin Bunk BedMore details

King Suite Ocean View

534 sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

King Suite with Bathtub Ocean view

534 sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

Queen Suite Ocean View

534 sq ft Free wifi Free self parking Sleeps 3 2 Queen BedsMore details

Family Master Suite Ocean View

712 sq ft Free wifi Free self parking Sleeps 4 1 King Bed and 1 Twin Bunk BedMore details

About this property

Palmaïa-The House of AïA: All Inclusive Wellness Resort

Near Xplor Theme Park

With a stay at Palmaïa-The House of AïA: All Inclusive Wellness Resort in Playa del Carmen (Playacar), you'll be a 3-minute drive from Piste Cyclable sur Paseo Xaman-Ha and 7 minutes from Xaman Ha Aviary. This all-inclusive resort is 2.6 mi (4.1 km) from Quinta Avenida and 2.6 mi (4.2 km) from Playa del Carmen Maritime Terminal.

Make yourself at home in one of the 234 guestrooms featuring free minibar items and espresso makers. Rooms have private furnished balconies or patios. 50-inch Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have designer toiletries and hair dryers.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools and a health club. Additional amenities at this resort include complimentary wireless internet access, concierge services, and a hair salon.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.

Playacar Beach - 0.2 km / 0.1 mi
Piste Cyclable sur Paseo Xaman-Ha - 1.5 km / 0.9 mi
Mahi Golf Course - 2.3 km / 1.4 mi
Mayan Ruins of Playacar - 2.7 km / 1.7 mi
Xaman Ha Aviary - 3.2 km / 2 mi
Playacar Golf Club - 3.4 km / 2.1 mi
Playa del Carmen Maritime Terminal - 3.6 km / 2.2 mi
Paseo del Carmen - 3.6 km / 2.2 mi
Centro Maya Shopping Center - 3.6 km / 2.3 mi
Plaza Paraiso - 3.7 km / 2.3 mi
Quinta Avenida - 3.7 km / 2.3 mi
Portal Maya - 3.7 km / 2.3 mi
Founders Park - 3.7 km / 2.3 mi
Playa del Carmen Main Beach - 3.9 km / 2.4 mi
Frida Kahlo Museum - 4.2 km / 2.6 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 31.6 km / 19.6 mi
Cancun Intl. Airport (CUN) - 60.8 km / 37.8 mi

Languages

English, Spanish

Amenities

Top family-friendly amenities

Pool

Extra beds/cribs

Popular Amenities

Pool

Spa

24/7 front desk

Laundry

Free wifi

Restaurants

Bar

Parking

On Private Beach

Gym

Housekeeping

Breakfast available

Room service

Air conditioning

Parking and transportation

Parking (limited spaces)

Free self parking

Food and drink

4 restaurants

Snack bar/deli

3 bars/lounges

2 poolside bars

A beach bar

Number of coffee shops/cafes - 1

Minibar (stocked, free items)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Things to do

Children's pool

Number of outdoor pools - 4

24-hour fitness facilities

Television

Family friendly

Children's pool

Laundry facilities

No cribs (infant beds)

Free cribs/infant beds

Travel crib

Conveniences

Safe-deposit box at front desk

24-hour front desk

Luggage storage

In-room safe (laptop compatible)

Guest services

Concierge services

Multilingual staff

Porter/bellhop

Dry cleaning/laundry service

Tours/ticket assistance

Housekeeping on request

Daily housekeeping

Outdoors

Children's pool

Pool umbrellas

Number of outdoor pools - 4

Number of poolside bars - 2

Number of beach bars - 1

Beach umbrellas

Free beach cabanas

Free pool cabanas

Beach sun loungers

Pool sun loungers

Beach towels

Beach yoga on site

Terrace

Free beach club on site

Full-service spa

Spa services on site

Full-service spa

Spa treatment room(s)

Parking (limited spaces)

Languages spoken

English

Spanish

Families love it for

Children's pool

No cribs (infant beds)

Free cribs/infant beds

Travel crib

Restaurants on site

Number of bars/lounges - 3

Beach sun loungers

Pool sun loungers

Activities nearby

Parking (limited spaces)

Free self parking

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

Elevator
Wheelchair accessible (may have limitations)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property. This property serves mostly plant-based meals.

Access methods

Staffed front desk

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Cashless payment methods are available for all transactions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Your Trusted UK Travel Agents

Rated 4.6 / 5 on

Google Reviews

Great Experience!

I must say this is the best travel agency I've ever used compared to the past experience I've been through. The staff are so experienced, helpful, very knowledgeable and even when I was abroad they helped me with my bookings when i had some problems. I would definitely recommend ITravel to my friends and family. Fantastic team work.👍

- Daljit Pannu

Best Deals!

I have used ITravel to book my holidays for as long as they've been open. Great service and best prices around including online. Once you know what package you're after pop down to see khalid who will give you the best deal compared to most if not all online retailers. Khalid is always available for any questions or queries I've had and also checks up on us after we've been on the holiday to ensure we had the best experience. Keep up the good work ITravel, thank you for all you're great service

- Ish Lia

Excellent Service!

A business that has been delivering excellent service to its customers. They have well trained staffs who are available to help you all the time. They take care of all of your travel needs, all the information which we need will be carefully reviewed before offering their packages. Truly tailored for your needs!!

- Rajhaa Nazmi

Hassle-Free Booking!

Cannot recommend iTravel & Khalid enough. We had a fantastic holiday to Dubai and Khalid made the whole booking process easy and stress free. He worked within our budget and still managed to get great flight times & a 5* hotel right on JBR. He also secured us an early check in and a birthday surprise too. Having always booked my own holidays thinking I can get better deals by far I could not beat the price iTravel got our holiday for us and with great service too. Will be using you in the future from now on.

- Tasneem Subedar

Guaranteed Satisfaction!

I have been booking holidays with them since 2014 I honestly can’t book holiday with anyone else they always take the time to find the best holiday at the best price I never had any problems with my holidays. I would like to thank them so much am so annoying but they always so patient with me and always understand I will never book a holiday with any other company. I just booked a holiday to turkey with them I love it. I highly recommend to book your holidays with them. Amazing company

- Bella diva

Great Customer Service

Outstanding customer service provides by Vienna. She listened attentively and is courteous. Vienna made sure our special meals were booked and baby bassinet seat booked for infant.Will highly recommend ITravel Holidays and Thanks Vienna for making our family trip memorable.

- Tahir Hussain

Always Available to Help

Been using i travel for a good few years now. Very very happy. Great service. Always happy to help. All the staff are great. Always available for any questions or queries. All my holidays i have booked from here have been perfect and smooth. Great hotels, all bookings done properly, no issues. Khalid always sorts my holidays out perfectly. Cant thank him enough. Very polite friendly and always willing to guide and help. Top service. Highly recommended. 5 stars ❤️

- Zayd Dhorat

Professional, Friendly & Trustworthy

Itravel is just the best travel agency to book holidays with , the staff is very professional and they always try to accommodate what we ask for and more , I normally book with khalid and everything just goes soo well and smoth , he has booked me some of the best hotels I been in and the prices are very affordable, and any problem they're are always available to help sort it out . Honestly just love itravel and I will always trust them to book my holidays .

- Debora Pires

92% of our clients have rated us with 5 stars

About Us FAQs Contact Us

Holiday Offers Popular Destinations Weather

Terms & Conditions Privacy Policy Book with Confidence

Hotel Offers Booking Conditions Manage my Bookings

Your payment options

Flight inclusive holiday packages and Flight Plus Holidays (as defined in our Terms of Business) on this website are financially protected by the ATOL scheme. The ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected.

Please see our Terms of Business for information, or for more information about financial protection and the ATOL Certificate go to: http://www.atol.org.uk .