Destination or Hotel name

When

How long?

Room(s)

Hotel Playa Encantada

Popular Amenities

Breakfast available

Pool

24/7 front desk

Free wifi

Parking

Housekeeping

See all property amenities

Hotel Playa Encantada Room Options

Junior Suite

646 sq ft Free wifi Free self parking Sleeps 3 1 King Bed and 1 Twin Sofa BedMore details

Standard Room

646 sq ft Free wifi Free self parking Sleeps 4 2 Double Beds and 1 Twin Sofa BedMore details

Deluxe Apartment, Multiple Beds

1615 sq ft Free wifi Free self parking Sleeps 5 2 Queen Beds and 1 Double Sofa BedMore details

Deluxe Apartment, 1 King Bed with Sofa bed

1615 sq ft Free wifi Free self parking Sleeps 3 1 King Bed and 1 Double Sofa BedMore details

About this property

Hotel Playa Encantada

Near Quinta Avenida

Hotel Playa Encantada is centrally located in Playa del Carmen, a 5-minute walk from Quinta Avenida and 11 minutes by foot from Mamitas Beach. This hotel is 0.7 mi (1.2 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Stay in one of 32 guestrooms featuring LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.

Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This Beaux Arts hotel also features complimentary wireless internet access and concierge services.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.

Distances are displayed to the nearest 0.1 mile and kilometer.

Calle 12 - 0.1 km / 0.1 mi
Nuestra Senora del Carmen Catholic Church - 0.2 km / 0.1 mi
Riviera Gran Casino - 0.3 km / 0.2 mi
Central Square - 0.3 km / 0.2 mi
Quinta Avenida - 0.4 km / 0.2 mi
Quinta Alegría Shopping Mall - 0.4 km / 0.3 mi
3D Museum of Wonders - 0.4 km / 0.3 mi
Calle Corazón - 0.5 km / 0.3 mi
Mercado Playa del Carmen - 0.5 km / 0.3 mi
Chabad Playa del Carmen - 0.6 km / 0.4 mi
Frida Kahlo Museum - 0.6 km / 0.4 mi
Mario Villanueva Stadium Madrid - 0.9 km / 0.6 mi
Mamitas Beach - 1 km / 0.6 mi
Pier Navega - 1 km / 0.6 mi
Playa del Carmen Main Beach - 1 km / 0.6 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 35.3 km / 21.9 mi
Cancun Intl. Airport (CUN) - 55.8 km / 34.7 mi

The preferred airport for Hotel Playa Encantada is Cancun Intl. Airport (CUN).

Languages

German, Portuguese, Korean, Japanese, English, Chinese (Mandarin), Italian, French, Spanish

Amenities

Top family-friendly amenities

Pool

Extra beds/cribs

Popular Amenities

Breakfast available

Pool

24/7 front desk

Free wifi

Parking

Housekeeping

Air conditioning

Spa

Parking and transportation

Wheelchair accessible parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Things to do

Children's pool

Number of outdoor pools - 1

Television

Family friendly

Children's pool

Cribs/infant beds (surcharge)

Conveniences

Safe-deposit box at front desk

24-hour front desk

Luggage storage

In-room safe

Guest services

Concierge services

Tours/ticket assistance

Daily housekeeping

Limited housekeeping

Outdoors

Children's pool

Number of outdoor pools - 1

Pool sun loungers

Terrace

Full-service spa

Laptop-friendly workspace

Languages spoken

German

Portuguese

Korean

Japanese

English

Chinese (Mandarin)

Italian

French

Spanish

Families love it for

Children's pool

Cribs/infant beds (surcharge)

Restaurants on site

Pool sun loungers

Activities nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

Elevator
Wheelchair accessible parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair accessible

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM

Early check-in subject to availability

Early check-in is available for a fee

late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Access methods

Staffed front desk

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

Fee for buffet breakfast: approximately MXN 195 to 250 for adults, and MXN 95 to 150 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 8:00 AM to 10:00 PM.
Only registered guests are allowed in the guestrooms.
Alcohol is not served at this property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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