Spread the Cost
ATOL protected
Unbeatable prices
Spread the Cost
ATOL protected
Unbeatable prices
Popular Amenities
Nature View Suite - Zen Experience
1184 sq ft Free wifi Free self parking Sleeps 4 1 King Bed, 2 Queen BedsMore details
Nature View Suite with Pool - Zen Experience
1174 sq ft Free wifi Free self parking Sleeps 4 1 King Bed, 2 Queen BedsMore details
Ambassador Suite Ocean View
1281 sq ft Free wifi Free self parking Sleeps 4 1 King Bed, 2 Queen BedsMore details
Grand Class Pool Suite Ocean Front
1378 sq ft Free wifi Free self parking Sleeps 4 1 King Bed, 2 Twin BedsMore details
Ambassador Pool Suite Ocean View
1270 sq ft Free wifi Free self parking Sleeps 4 1 King BedMore details
Zen Grand Two Bedroom Family Suite Nature View
2368 sq ft Free wifi Free self parking Sleeps 6 1 King Bed and 2 Queen BedsMore details
Ambassador Two Bedrooms Family Suite Ocean View
2526 sq ft Free wifi Free self parking Sleeps 6 1 King Bed and 2 Queen BedsMore detailsNear Playa Xcalacoco
A stay at Grand Velas Riviera Maya - All Inclusive places you in the heart of Playa del Carmen, within a 10-minute drive of El Camaleón Mayakoba Golf Course and Gran Coyote Golf. This all-inclusive property is 11.7 mi (18.9 km) from Xcaret Eco Theme Park.
Treat yourself to a stay in one of the 539 guestrooms, featuring indoor private spa tubs and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding, and all rooms are furnished with single sofa beds. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor and 3 outdoor swimming pools and a sauna. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Playa del Carmen? This property has 94548 square feet (8784 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.
Playa Xcalacoco - 2 km / 1.2 mi
Chun-Zumbul (diving site) - 2.1 km / 1.3 mi
Tres Rios Ecopark - 3.7 km / 2.3 mi
Punta Esmeralda Beach - 4.7 km / 2.9 mi
Gran Coyote Golf - 4.7 km / 2.9 mi
El Camaleón Mayakoba Golf Course - 4.7 km / 3 mi
28 de Julio Square - 7.1 km / 4.4 mi
Guadalupe Church - 8.5 km / 5.3 mi
Playa 88 - 8.7 km / 5.4 mi
Playa Avenida Colosio - 8.9 km / 5.6 mi
Temazcal Natura - 9.2 km / 5.7 mi
Plaza Las Americas - 9.7 km / 6 mi
Mario Villanueva Stadium Madrid - 10.1 km / 6.3 mi
Mamitas Beach - 10.1 km / 6.3 mi
Quinta Avenida - 10.3 km / 6.4 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 42.9 km / 26.7 mi
Cancun Intl. Airport (CUN) - 49.8 km / 30.9 mi
The preferred airport for Grand Velas Riviera Maya - All Inclusive is Cancun Intl. Airport (CUN).
Portuguese, English, Spanish
Top family-friendly amenities
Popular Amenities
Parking and transportation
Free self parking
Free valet parking
Food and drink
8 restaurants
Snack bar/deli
6 bars/lounges
3 poolside bars
2 beach bars
3 swim-up bars
Number of coffee shops/cafes - 1
Minibar (stocked, free items)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Things to do
Fitness facilities
Children's pool
Swimming pool
Number of outdoor pools - 3
Fitness classes on site
Beach volleyball on site
Foosball
Ballroom
Private plunge pool
Family friendly
Laundry facilities
Children's pool
Free grocery shopping service
Free cribs/infant beds
Travel crib
Conveniences
Gift shops or newsstand
Safe-deposit box at front desk
24-hour front desk
Luggage storage
Free grocery shopping service
In-room safe
Guest services
Concierge services
Laundry facilities
Multilingual staff
Porter/bellhop
Dry cleaning/laundry service
Tours/ticket assistance
Daily housekeeping
Business services
Conference space
Business center
Meeting rooms
Conference space size (feet) - 94548
Conference space size (meters) - 8784
Conference center
Outdoors
Children's pool
Swimming pool
Pool umbrellas
Billiards or pool table
Number of indoor pools - 2
Number of outdoor pools - 3
Number of poolside bars - 3
Number of beach bars - 2
Free beach shuttle
Beach umbrellas
Free beach cabanas
Beach sun loungers
Pool sun loungers
Beach towels
Beach volleyball on site
Beach yoga on site
Terrace
Private plunge pool
Full-service spa
Conference space
Spa services on site
Full-service spa
Spa treatment room(s)
Steam room
Sauna
Conference space size (feet) - 94548
Conference space size (meters) - 8784
Health or beauty spa nearby
Laptop-friendly workspace
Languages spoken
Portuguese
English
Spanish
Families love it for
Children's pool
Free grocery shopping service
Free cribs/infant beds
Travel crib
Restaurants on site
Number of bars/lounges - 6
Beach sun loungers
Pool sun loungers
Activities nearby
Free self parking
Free valet parking
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Common areas
Elevator
Wheelchair accessible
Internet access - wireless
Internet access
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
No accessible shuttle
Elevator door width (inches) - 43
Elevator door width (centimeters) - 110
Wireless internet access
Access via exterior corridors
Internet access (complimentary)
Dial-up Internet access (surcharge)
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
late check-in subject to availability
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Additional fees apply for connecting/adjoining rooms and are subject to availability. This property's guestrooms are divided into 3 sections. Nature View suites are located in the Zen Grand section, located .75 miles (1,207 meters) from the beach, and are near the convention center, spa, and pool. Access to the beach and other sections of the property is provided via a 24-hour hotel shuttle. Ambassador suites are located around the resort's main infinity pool. Grand Class Ambiance facilities (restaurants and swimming pool) are reserved for adults and children age 12 and older only.
Access methods
Staffed front desk
Pets
Children and extra beds
Property payment types
Fees
Optional extras
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
We should mention
92% of our clients have rated us with 5 stars
Flight inclusive holiday packages and Flight Plus Holidays (as defined in our Terms of Business) on this website are financially protected by the ATOL scheme. The ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected.
Please see our Terms of Business for information, or for more information about financial protection and the ATOL Certificate go to: http://www.atol.org.uk .
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