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Eleven by BFH

Popular Amenities

Breakfast available
Free wifi
Pool
On Private Beach
Spa
Air conditioning
See all property amenities

Eleven by BFH Room Options

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Standard Double Room

sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details
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Standard Quadruple Room

sq ft Free wifi Free self parking Sleeps 4 2 Queen BedsMore details

About this property

Eleven by BFH

Near Quinta Avenida


With a stay at Eleven by BFH, you'll be centrally located in Playa del Carmen, a 8-minute walk from Quinta Avenida and 14 minutes by foot from Playa del Carmen Main Beach. This hotel is 0.9 mi (1.4 km) from Mamitas Beach and 1.6 mi (2.6 km) from Playa del Carmen Maritime Terminal.


Make yourself at home in one of the 18 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and bidets.


Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. This hotel also features complimentary wireless internet access and tour/ticket assistance.


Featured amenities include express check-out and luggage storage.


Distances are displayed to the nearest 0.1 mile and kilometer.

Quinta Alegría Shopping Mall - 0.6 km / 0.4 mi
Calle 12 - 0.6 km / 0.4 mi
Quinta Avenida - 0.7 km / 0.4 mi
Nuestra Senora del Carmen Catholic Church - 0.7 km / 0.5 mi
Mario Villanueva Stadium Madrid - 0.8 km / 0.5 mi
Riviera Gran Casino - 0.9 km / 0.5 mi
Central Square - 0.9 km / 0.5 mi
Calle Corazón - 1 km / 0.6 mi
3D Museum of Wonders - 1 km / 0.6 mi
Mercado Playa del Carmen - 1.1 km / 0.7 mi
Playa del Carmen Main Beach - 1.1 km / 0.7 mi
Mamitas Beach - 1.2 km / 0.7 mi
Pier Navega - 1.2 km / 0.7 mi
Chabad Playa del Carmen - 1.2 km / 0.7 mi
Frida Kahlo Museum - 1.2 km / 0.7 mi

The nearest airports are:
Cozumel Intl. Airport (CZM) - 35.3 km / 21.9 mi
Cancun Intl. Airport (CUN) - 55.4 km / 34.4 mi

The preferred airport for Eleven by BFH is Cancun Intl. Airport (CUN).



Languages

English, Spanish

Amenities

Top family-friendly amenities

Extra beds/cribs

Popular Amenities

Breakfast available
Free wifi
Pool
On Private Beach
Spa
Air conditioning
Bar
Housekeeping

Food and drink

  • Minibar

Internet

  • Available in all rooms: Free WiFi

  • Available in some public areas: Free WiFi

Things to do

  • Number of outdoor pools - 1

  • Television

Family friendly

  • No cribs (infant beds)

Conveniences

  • Luggage storage

Guest services

  • Tours/ticket assistance

  • Daily housekeeping

Outdoors

  • Number of outdoor pools - 1

  • Rooftop terrace

  • Beach cabanas (surcharge)

  • Pool sun loungers

Full-service spa

  • Health or beauty spa nearby

Languages spoken

  • English

  • Spanish

Families love it for

  • No cribs (infant beds)

Restaurants on site

  • Pool sun loungers

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

  • Wheelchair accessible – no

  • Upper floors accessible by stairs only

  • Wireless internet access

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM

Early check-in subject to availability

Early check-in is available for a fee

late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from noon - 4:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information. The front desk is staffed during limited hours. Guests are required to contact this property by telephone, text message, or WhatsApp prior to arrival to arrange check-in.

Access methods

Staffed front desk

Pets

Children and extra beds

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 56 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, mobile payments, and cash
  • Mobile payment options include: PayPal
  • Cashless transactions are available
  • Heating is not provided
  • Onsite parties or group events are strictly prohibited
  • Long-term renters welcome
  • Safety features at this property include a fire extinguisher and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

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