Spread the Cost
ATOL protected
Unbeatable prices
Spread the Cost
ATOL protected
Unbeatable prices
Popular Amenities
Ambassador Suite Ocean View
1270 sq ft Free wifi Free self parking Sleeps 4 1 King Bed, 2 Queen BedsMore details
Ambassador Pool Suite Ocean View
1270 sq ft Free wifi Free self parking Sleeps 4 1 King BedMore details
Ambassador Two Bedrooms Family Suite Ocean View
2540 sq ft Free wifi Free self parking Sleeps 7 1 King Bed and 2 Queen BedsMore detailsNear Playa Xcalacoco
A stay at Ambassador at Grand Velas All Inclusive places you in the heart of Playa del Carmen, within a 10-minute drive of El Camaleón Mayakoba Golf Course and Gran Coyote Golf. This all-inclusive hotel is 4.2 mi (6.7 km) from Tres Rios Ecopark.
Make yourself at home in one of the 195 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, 4 spa tubs, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary beach shuttle makes getting to the surf and sand a breeze.
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Playa del Carmen? This hotel has 91548 square feet (8505 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Playa Xcalacoco - 2 km / 1.2 mi
Chun-Zumbul (diving site) - 2.2 km / 1.4 mi
Tres Rios Ecopark - 3.6 km / 2.3 mi
Punta Esmeralda Beach - 4.7 km / 2.9 mi
Gran Coyote Golf - 4.8 km / 3 mi
El Camaleón Mayakoba Golf Course - 4.8 km / 3 mi
28 de Julio Square - 7.1 km / 4.4 mi
Guadalupe Church - 8.5 km / 5.3 mi
Playa 88 - 8.7 km / 5.4 mi
Playa Avenida Colosio - 8.9 km / 5.5 mi
Temazcal Natura - 9.2 km / 5.7 mi
Mamitas Beach - 9.4 km / 5.9 mi
Playa del Carmen Main Beach - 9.5 km / 5.9 mi
Plaza Las Americas - 9.6 km / 6 mi
Mario Villanueva Stadium Madrid - 10.1 km / 6.3 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 42.9 km / 26.7 mi
Cancun Intl. Airport (CUN) - 49.8 km / 30.9 mi
Tulum Intl. Airport (TQO) - 114.2 km / 70.9 mi
Portuguese, English, Spanish
Top family-friendly amenities
Popular Amenities
Parking and transportation
Parking (limited spaces)
Free self parking
Off-street parking
Food and drink
8 restaurants
Snack bar/deli
6 bars/lounges
3 poolside bars
2 beach bars
3 swim-up bars
Minibar (stocked, free items)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Things to do
Fitness facilities
Children's pool
Free use of nearby fitness center
Number of outdoor pools - 3
Fitness classes on site
Beach volleyball on site
Ballroom
Television
Private plunge pool
Family friendly
Laundry facilities
Children's pool
Free grocery shopping service
Free cribs/infant beds
No cribs (infant beds)
Conveniences
Gift shops or newsstand
24-hour front desk
Luggage storage
Free grocery shopping service
In-room safe
In-room safe (laptop compatible)
Guest services
Concierge services
Laundry facilities
Multilingual staff
Porter/bellhop
Dry cleaning/laundry service
Tours/ticket assistance
Daily housekeeping
Business services
Conference space
Business center
Meeting rooms
Conference space size (feet) - 91548
Conference space size (meters) - 8505
Conference center
Outdoors
Children's pool
Pool umbrellas
Billiards or pool table
Number of indoor pools - 1
Number of outdoor pools - 3
Number of poolside bars - 3
Number of beach bars - 2
Free beach shuttle
Beach umbrellas
Free beach cabanas
Beach sun loungers
Pool sun loungers
Beach towels
Beach volleyball on site
Beach yoga on site
Terrace
Private plunge pool
Full-service spa
Conference space
Spa services on site
Free newspapers in lobby
Full-service spa
Steam room
Sauna
Conference space size (feet) - 91548
Conference space size (meters) - 8505
Parking (limited spaces)
Free newspaper
Laptop-friendly workspace
Languages spoken
Portuguese
English
Spanish
Families love it for
Children's pool
Free grocery shopping service
Free cribs/infant beds
No cribs (infant beds)
Restaurants on site
Number of bars/lounges - 6
Beach sun loungers
Pool sun loungers
Activities nearby
Parking (limited spaces)
Free self parking
Off-street parking
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Common areas
Elevator
Internet access - wireless
Internet access
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible on-site restaurant
Wheelchair accessible
Wireless internet access
Access via exterior corridors
Internet access (complimentary)
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
late check-in subject to availability
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Additional fees apply for connecting/adjoining rooms and are subject to availability.
Access methods
Staffed front desk
Pets
Children and extra beds
Property payment types
Fees
Optional extras
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
We should mention
92% of our clients have rated us with 5 stars
Flight inclusive holiday packages and Flight Plus Holidays (as defined in our Terms of Business) on this website are financially protected by the ATOL scheme. The ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected.
Please see our Terms of Business for information, or for more information about financial protection and the ATOL Certificate go to: http://www.atol.org.uk .
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