Destination or Hotel name

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Destination

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When

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Room(s)

Hotel Helene

Popular Amenities

Breakfast available

24/7 front desk

Free wifi

Restaurants

Spa

Air conditioning

See all property amenities

Hotel Helene Room Options

Standard Double Room

sq ft Free wifi Free self parking Sleeps 2 1 Queen BedMore details

Premium Room

sq ft Free wifi Free self parking Sleeps 2 1 Queen BedMore details

Deluxe Room

sq ft Free wifi Free self parking Sleeps 2 1 Queen BedMore details

About this property

Hotel Helene

Near Lleras Park

With a stay at Hotel Helene in Medellín (El Poblado), you'll be steps from Lleras Park and 5 minutes by foot from Poblado Park. This hotel is 0.5 mi (0.8 km) from Medellín Clinic - El Poblado and 1.9 mi (3 km) from Santafé Mall.

Make yourself at home in one of the 20 air-conditioned rooms featuring minibars and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers.

Make use of convenient amenities, which include complimentary wireless internet access and a living plant wall.

Featured amenities include a 24-hour front desk, luggage storage, and an elevator.

Distances are displayed to the nearest 0.1 mile and kilometer.

Lleras Park - 0.1 km / 0.1 mi
Lokkus Contemporary Art - 0.3 km / 0.2 mi
Linear Park President - 0.3 km / 0.2 mi
Poblado Park - 0.4 km / 0.2 mi
Medellín Clinic - El Poblado - 0.8 km / 0.5 mi
The Dancer's Park - 0.8 km / 0.5 mi
Monterrey Comercial Mall - 1.2 km / 0.8 mi
La Strada Mall - 1.2 km / 0.8 mi
Golden Mile - 1.6 km / 1 mi
Río Sur Shopping Center - 1.6 km / 1 mi
Oviedo Shopping Center - 1.6 km / 1 mi
Las Vegas Clinic - 1.8 km / 1.1 mi
Santafé Mall - 1.9 km / 1.2 mi
EAFIT University - 1.9 km / 1.2 mi
El Tesoro Shopping Park - 2.1 km / 1.3 mi

The nearest major airport is Jose Maria Cordova Intl. Airport (MDE) - 20.9 km / 13 mi

Languages

English, Spanish

Amenities

Top family-friendly amenities

Extra beds/cribs

Popular Amenities

Breakfast available

24/7 front desk

Free wifi

Restaurants

Spa

Air conditioning

Room service

Bar

Housekeeping

Food and drink

A restaurants

Minibar

Free tea bags/instant coffee

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Things to do

Television

Family friendly

No cribs (infant beds)

Conveniences

24-hour front desk

Luggage storage

In-room safe

Guest services

Daily housekeeping

Full-service spa

Health or beauty spa nearby

Languages spoken

English

Spanish

Families love it for

No cribs (infant beds)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

Elevator
Wheelchair accessible – no
Elevator door width (inches) - 100
Elevator door width (centimeters) - 230
Wireless internet access

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property.

Access methods

Staffed front desk

Pets

Children and extra beds

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

Fee for full breakfast: approximately COP 25000 to 50000 per person
Late check-in fee: COP 100000 for check-in between 10:00 PM and 5:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property.
Guests can access their rooms with a mobile device.

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