Destination or Hotel name

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Room(s)

Destination

Departure airport

When

How long?

Room(s)

Hotel Puerta América

Popular Amenities

Gym

Breakfast available

Laundry

Spa

24/7 front desk

Pool

See all property amenities

Hotel Puerta América Room Options

Deluxe Room

323 sq ft Free wifi Free self parking Sleeps 3 1 Queen Bed, 2 Twin BedsMore details

Junior Suite

484 sq ft Free wifi Free self parking Sleeps 3 1 Queen Bed, 2 Twin BedsMore details

Zaha Hadid Space Club

323 sq ft Free wifi Free self parking Sleeps 3 1 Queen BedMore details

Executive Suite

645 sq ft Free wifi Free self parking Sleeps 3 1 Double BedMore details

About this property

Hotel Puerta América

Near National Auditorium of Music

With a stay at Hotel Puerta América in Madrid (Chamartín), you'll be within a 5-minute drive of Santiago Bernabéu Stadium and WiZink Center. This family-friendly hotel is 2.9 mi (4.7 km) from Gran Via and 3.2 mi (5.1 km) from El Retiro Park.

Make yourself at home in one of the 315 guestrooms. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Be sure to enjoy recreational amenities, including a nightclub, a fitness center, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and 5 meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.

National Auditorium of Music - 1.4 km / 0.9 mi
San Camilo Hospital Quirón - 1.6 km / 1 mi
Golden Mile - 1.7 km / 1.1 mi
Paseo de la Castellana - 1.8 km / 1.1 mi
Calle de Alcalá - 2.1 km / 1.3 mi
U.S. Embassy - 2.1 km / 1.3 mi
Azca Financial District - 2.1 km / 1.3 mi
ABC Serrano - 2.3 km / 1.4 mi
Arturo Soria Plaza Shopping Center - 2.5 km / 1.6 mi
Sorolla Museum - 2.5 km / 1.6 mi
WiZink Center - 2.5 km / 1.6 mi
Nuevo Teatro Alcala - 2.6 km / 1.6 mi
Santiago Bernabéu Stadium - 2.6 km / 1.6 mi
El Corte Inglés - 2.8 km / 1.7 mi
Hospital Gregorio Maranon - 3.2 km / 2 mi

The preferred airport for Hotel Puerta América is Adolfo Suarez Madrid-Barajas Airport (MAD) - 11.4 km / 7.1 mi

Languages

German, English, Italian, French, Spanish

Amenities

Top family-friendly amenities

Extra beds/cribs

Popular Amenities

Gym

Breakfast available

Laundry

Spa

24/7 front desk

Pool

Free wifi

Restaurants

Business services

Bar

Parking

Housekeeping

Room service

Air conditioning

Parking and transportation

Self parking (surcharge)

Long-term parking (surcharge)

Food and drink

2 restaurants

Snack bar/deli

2 bars/lounges

A poolside bar

Number of coffee shops/cafes - 1

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Things to do

Fitness facilities

Outdoor seasonal pool

Family friendly

Laundry facilities

Free cribs/infant beds

Conveniences

Gift shops or newsstand

Safe-deposit box at front desk

24-hour front desk

Luggage storage

In-room safe

Guest services

Concierge services

Laundry facilities

Multilingual staff

Porter/bellhop

Dry cleaning/laundry service

Tours/ticket assistance

Daily housekeeping

Business services

Business center

Number of meeting rooms - 5

Conference center

Outdoors

Outdoor seasonal pool

Rooftop terrace

Number of poolside bars - 1

Terrace

Full-service spa

Free newspapers in lobby

Free newspaper

Languages spoken

German

English

Italian

French

Spanish

Families love it for

Free cribs/infant beds

Restaurants on site

Number of bars/lounges - 2

Activities nearby

Self parking (surcharge)

Long-term parking (surcharge)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

Elevator
Wheelchair accessible
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Wireless internet access
Dial-up Internet access (surcharge)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time:

Early check-in subject to availability

Early check-in is available for a fee

late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Access methods

Staffed front desk

Pets

Children and extra beds

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: EUR 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: approximately EUR 30 for adults and EUR 12.50 for children
Self parking fee: EUR 30.00 per day
Extended parking fee: EUR 30.00 per night
Housekeeping is available for an additional fee
Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
The seasonal pool will be open from June 18 to October 02.
Pool access available from noon to 7:00 PM.
Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-out is available.

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