Shangri-La Hangzhou

Popular Amenities

Gym

Spa

Business services

Bar

Breakfast available

Laundry

See all property amenities

Shangri-La Hangzhou Room Options

West Wing Lakeside Gardenview King

388 sq ft Free wifi Free self parking Sleeps 3 1 King BedMore details

West Wing Hillview King

388 sq ft Free wifi Free self parking Sleeps 3 1 King BedMore details

West Wing Lakeside Gardenview Twin

388 sq ft Free wifi Free self parking Sleeps 3 2 Twin BedsMore details

West Superior Hillview Twin

388 sq ft Free wifi Free self parking Sleeps 3 2 Twin BedsMore details

West Wing Executive Suite

560 sq ft Free wifi Free self parking Sleeps 3 1 King BedMore details

West Wing Horizon Lakeside Gardenview King

388 sq ft Free wifi Free self parking Sleeps 3 1 King BedMore details

West Wing Horizon Lakeside Gardenview Twin

388 sq ft Free wifi Free self parking Sleeps 3 2 Twin BedsMore details

West Wing Horizon Hillview King

398 sq ft Free wifi Free self parking Sleeps 3 1 King BedMore details

West Wing Horizon Hillview Twin

388 sq ft Free wifi Free self parking Sleeps 3 2 Twin BedsMore details

Presidential Suite (West)

2077 sq ft Free wifi Free self parking Sleeps 3 1 King BedMore details

Suite, Lake View (West Wing)

775 sq ft Free wifi Free self parking Sleeps 4 1 King BedMore details

Premier Room, 1 King Bed (West Wing Horizon)

549 sq ft Free wifi Free self parking Sleeps 3 1 King BedMore details

Premier Room, 2 Twin Beds (West Wing Horizon)

549 sq ft Free wifi Free self parking Sleeps 3 2 Twin BedsMore details

About this property

Shangri-La Hangzhou

Near Solitary Hill

With a stay at Shangri-La Hangzhou in Hangzhou (Xihu), you'll be within a 10-minute walk of West Lake and Quyuan Park. This family-friendly hotel is 0.1 mi (0.2 km) from Yui Fei Temple and 0.1 mi (0.2 km) from Solitary Hill.

Make yourself at home in one of the 198 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Be sure to enjoy recreational amenities including a health club and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Hangzhou? This hotel has 9688 square feet (900 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Distances are displayed to the nearest 0.1 mile and kilometer.

Quyuan Park - 0.2 km / 0.1 mi
Yui Fei Temple - 0.2 km / 0.1 mi
Solitary Hill - 0.3 km / 0.2 mi
Xiling Seal Engraves Society - 0.3 km / 0.2 mi
Beishan St - 0.5 km / 0.3 mi
Su Di Causeway - 0.6 km / 0.4 mi
West Lake - 0.7 km / 0.5 mi
Qiu Jin's Tomb - 0.9 km / 0.6 mi
Hangzhou Botanical Garden - 0.9 km / 0.6 mi
Autumn Moon Over the Calm Lake - 1.1 km / 0.7 mi
Zhongshan Park - 1.1 km / 0.7 mi
Ruan Gong Islet - 1.2 km / 0.7 mi
Zhejiang Museum - 1.2 km / 0.7 mi
West Lake Expo Museum - 1.2 km / 0.8 mi
Bai Causeway - 1.5 km / 1 mi

The preferred airport for Shangri-La Hangzhou is Hangzhou (HGH-Xiaoshan Intl.) - 32.7 km / 20.3 mi

Languages

English, Chinese (Mandarin)

Amenities

Top family-friendly amenities

Extra beds/cribs

Popular Amenities

Gym

Spa

Business services

Bar

Breakfast available

Laundry

24/7 front desk

Free wifi

Parking

Restaurants

Air conditioning

Housekeeping

Room service

Parking and transportation

Airport transportation (surcharge)

Wheelchair accessible parking

Parking (limited spaces)

Free self parking

Food and drink

Barbecue grill(s)

Coffee/tea in common areas

2 restaurants

Snack bar/deli

A bar/lounges

Minibar

Bathroom grab bars

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Things to do

Fitness facilities

Television

Family friendly

Laundry facilities

Free cribs/infant beds

Conveniences

Gift shops or newsstand

Safe-deposit box at front desk

24-hour front desk

Luggage storage

In-room safe

Guest services

Concierge services

Laundry facilities

Multilingual staff

Porter/bellhop

Dry cleaning/laundry service

Tours/ticket assistance

Daily housekeeping

Business services

Conference space

Business center

Meeting rooms

24-hour business center

Conference space size (feet) - 9688

Conference space size (meters) - 900

Conference center

Outdoors

Terrace

Full-service spa

Conference space

Free newspapers in lobby

Conference space size (feet) - 9688

Conference space size (meters) - 900

Parking (limited spaces)

Free newspaper

Laptop-friendly workspace

Languages spoken

English

Chinese (Mandarin)

Families love it for

Free cribs/infant beds

Restaurants on site

Number of bars/lounges - 1

Activities nearby

Parking (limited spaces)

Free self parking

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

Elevator
Wheelchair accessible path of travel
Wheelchair accessible parking
Wheelchair accessible
Access via exterior corridors

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

late check-in subject to availability

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

Fee for buffet breakfast: approximately CNY 184 per person
Airport shuttle fee: CNY 600 per vehicle (one-way)
Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Parking height restrictions apply.
Contactless check-in and contactless check-out are available.

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