Destination or Hotel name

When

How long?

Room(s)

Destination

Departure airport

When

How long?

Room(s)

Relais & Chateaux Chaptel Hangzhou

Popular Amenities

Breakfast available

Laundry

24/7 front desk

Free wifi

Restaurants

Bar

See all property amenities

Relais & Chateaux Chaptel Hangzhou Room Options

Classic Townhome, 1 King Bed, Terrace

1076 sq ft Free wifi Free self parking Sleeps 3 1 King BedMore details

Family Townhome, 2 Bedrooms, Patio, City View

1292 sq ft Free wifi Free self parking Sleeps 3 1 Large Twin Bed and 1 King BedMore details

Deluxe Suite, 1 King Bed, Ensuite, Garden Area

1076 sq ft Free wifi Free self parking Sleeps 3 1 King BedMore details

About this property

Relais & Chateaux Chaptel Hangzhou

In Hangzhou (Shangcheng)

Relais & Chateaux Chaptel Hangzhou is centrally located in Hangzhou, a 4-minute walk from West Lake and 7 minutes by foot from No.2 Park. This hotel is 1.3 mi (2.1 km) from Broken Bridge and 1.4 mi (2.3 km) from China Academy of Art.

Make yourself at home in one of the 26 air-conditioned rooms featuring free minibar items and flat-screen televisions. Your Select Comfort bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.

Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.

West Lake - 0.3 km / 0.2 mi
No.2 Park - 0.6 km / 0.3 mi
Hangzhou Jiali Center - 0.6 km / 0.4 mi
Wulin Night Market - 0.7 km / 0.4 mi
Wushan Night Market - 1.1 km / 0.7 mi
Si Cheng Church - 1.1 km / 0.7 mi
Broken Bridge - 1.2 km / 0.7 mi
Xihu Tiandi - 1.3 km / 0.8 mi
Former Residence of Sha Menghai - 1.3 km / 0.8 mi
China Academy of Art - 1.5 km / 0.9 mi
Zhejiang University First Affiliated Hospital - 1.6 km / 1 mi
Museum of Traditional Chinese Medicine - 1.7 km / 1.1 mi
Beishan St - 1.7 km / 1.1 mi
Westlake Yintai Commercial Center - 1.8 km / 1.1 mi
Liulang Wenying Park - 1.9 km / 1.2 mi

The nearest major airport is Hangzhou (HGH-Xiaoshan Intl.) - 29.4 km / 18.3 mi

Languages

English, Chinese (Mandarin)

Amenities

Top family-friendly amenities

Extra beds/cribs

Popular Amenities

Breakfast available

Laundry

24/7 front desk

Free wifi

Restaurants

Bar

Spa

Parking

Air conditioning

Housekeeping

Parking and transportation

Airport transportation (surcharge)

Airport transportation

Parking (limited spaces)

Free self parking

Food and drink

A restaurants

Snack bar/deli

A bar/lounges

Number of coffee shops/cafes - 1

Minibar (stocked, free items)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Things to do

Television

Family friendly

Laundry facilities

Free cribs/infant beds

Conveniences

Safe-deposit box at front desk

24-hour front desk

Luggage storage

In-room safe

Guest services

Concierge services

Laundry facilities

Porter/bellhop

Dry cleaning/laundry service

Tours/ticket assistance

Daily housekeeping

Business services

24-hour business center

Number of meeting rooms - 1

Outdoors

Terrace

Full-service spa

Parking (limited spaces)

Languages spoken

English

Chinese (Mandarin)

Families love it for

Free cribs/infant beds

Restaurants on site

Number of bars/lounges - 1

Activities nearby

Parking (limited spaces)

Free self parking

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property.

Access methods

Staffed front desk

Pets

Children and extra beds

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: CNY 1000.0 per stay

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: approximately CNY 188 for adults and CNY 94 for children
Rollaway bed fee: CNY 575.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms.
Parking height restrictions apply.

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