Destination or Hotel name

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Room(s)

Destination

Departure airport

When

How long?

Room(s)

Phoenix Chalets

4690-2 Hokujo , Hakuba, Nagano, 399-9301

Popular Amenities

Breakfast available

Laundry

Free wifi

Restaurants

Spa

Parking

See all property amenities

Phoenix Chalets Room Options

Luxury Chalet, 2 Bedrooms (Phoenix)

sq ft Free wifi Free self parking Sleeps 4 1 Double Bed and 2 Twin BedsMore details

Luxury Chalet, 3 Bedrooms (Phoenix)

sq ft Free wifi Free self parking Sleeps 6 1 Double Bed and 4 Twin BedsMore details

Luxury Room (Phoenix One)

sq ft Free wifi Free self parking Sleeps 8 2 King Beds and 4 Twin BedsMore details

Family Chalet

sq ft Free wifi Free self parking Sleeps 8 1 Large Twin Bed, 2 Twin Beds and 2 Twin Bunk BedsMore details

About this property

Phoenix Chalets

Near Hakuba Ski Jumping Stadium

When you stay at Phoenix Chalets in Hakuba, you'll be near ski lifts, just steps from Hakuba Valley Ski Area and 10 minutes by foot from Hakuba Happo-One Ski Area. This luxury vacation home is 4 mi (6.4 km) from Hakuba Goryu Ski Resort and 4.8 mi (7.7 km) from Tsugaike Ski Resort.

Make yourself at home in one of the 10 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies. Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. The complimentary ski shuttle makes getting to the slopes a breeze.

Featured amenities include multilingual staff, luggage storage, and laundry facilities. A train station pick-up service is provided at no charge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.

Hakuba Valley Ski Area - 0.1 km / 0.1 mi
Hakuba Ski Jumping Stadium - 0.1 km / 0.1 mi
Happo Information Center - 0.8 km / 0.5 mi
Hakuba Happo-One Ski Area - 0.8 km / 0.5 mi
Hakuba Mini Train Park - 0.8 km / 0.5 mi
Happo-one Adam Gondola - 0.9 km / 0.5 mi
Wadanonomori Church - 0.9 km / 0.6 mi
Happo One Sakka Ski Lift - 1.1 km / 0.7 mi
Hakuba Olympic Museum - 1.7 km / 1.1 mi
Kurashita Onsen - 1.8 km / 1.1 mi
Hakuba Saegusa Art Museum - 2.1 km / 1.3 mi
Chubu-Sangaku National Park - 2.5 km / 1.6 mi
Hakuba Art Museum - 2.6 km / 1.6 mi
Iwatake Onsen - 3.1 km / 1.9 mi
Hakuba Iwatake Ski Resort - 3.3 km / 2.1 mi

The nearest airports are:
Haneda Airport (HND) - 295.7 km / 183.7 mi
Narita Intl. Airport (NRT) - 342.5 km / 212.8 mi

Languages

Japanese, English

Amenities

Top family-friendly amenities

Extra beds/cribs

Popular Amenities

Breakfast available

Laundry

Free wifi

Restaurants

Spa

Parking

Bar

Air conditioning

Parking and transportation

Parking (limited spaces)

Free self parking

Food and drink

A restaurants

A bar/lounges

Restaurant dining guide

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Things to do

Television

Family friendly

Laundry facilities

Cribs/infant beds (surcharge)

No cribs (infant beds)

Conveniences

Safe-deposit box at front desk

Luggage storage

Guest services

Concierge services

Laundry facilities

Multilingual staff

Tours/ticket assistance

Laundry detergent

Outdoors

Terrace

Full-service spa

Parking (limited spaces)

Languages spoken

Japanese

English

Families love it for

Cribs/infant beds (surcharge)

No cribs (infant beds)

Restaurants on site

Number of bars/lounges - 1

Activities nearby

Parking (limited spaces)

Free self parking

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

Wheelchair accessible – no
Upper floors accessible by stairs only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 PM

Early check-in subject to availability

Early check-in is available for a fee

late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 10 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

Access methods

Staffed front desk

Pets

Children and extra beds

Children welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for AED 200.0 per day

Free cribs are available on request at the property

Property payment types

Important information

Fees

Optional extras

Fee for full breakfast: approximately JPY 3500 for adults and JPY 1750 for children
Pet fee: JPY 25000 per pet, per stay
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
A car is not required for transportation to and from this property.
The property is professionally cleaned.
Contactless check-in and contactless check-out are available.

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