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With a stay at JEN Penang Georgetown by Shangri-La, you'll be centrally located in George Town, steps from 1st Avenue Mall and KOMTAR. This family-friendly hotel is 0.6 mi (0.9 km) from Prangin Mall.
Make yourself at home in one of the 443 air-conditioned rooms featuring LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities, including a 24-hour health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
1st Avenue Mall - 0.1 km / 0.1 mi
KOMTAR - 0.2 km / 0.1 mi
Prangin Mall - 0.2 km / 0.1 mi
Hin Bus Depot Art Centre - 0.3 km / 0.2 mi
Kidland Penang - 0.4 km / 0.3 mi
The Top at Komatar - 0.4 km / 0.3 mi
Penang Times Square - 0.5 km / 0.3 mi
Chit Tiau Lor Ban San - 0.8 km / 0.5 mi
Armenian Street - 0.8 km / 0.5 mi
Penang Islamic Museum - 0.8 km / 0.5 mi
Pasar Chowrasta - 0.9 km / 0.5 mi
Georgetown UNESCO Historic Site - 0.9 km / 0.6 mi
Penang Vintage Toy Museum - 1 km / 0.6 mi
Kapitan Keling Mosque - 1.1 km / 0.7 mi
Batik Painting Museum Penang - 1.1 km / 0.7 mi
The preferred airport for JEN Penang Georgetown by Shangri-La is Penang Intl. Airport (PEN) - 17.6 km / 10.9 mi
Hindi, Malay, Japanese, English, Chinese (Mandarin)
Top family-friendly amenities
Popular Amenities
Parking and transportation
Airport transportation (surcharge)
Parking (limited spaces)
Free self parking
Covered parking
Food and drink
A restaurants
Snack bar/deli
A bar/lounges
Grab bar near toilet
Grab bar in shower
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Things to do
Fitness facilities
Television in common areas
Children's pool
Number of outdoor pools - 1
Ballroom
Television
Family friendly
Laundry facilities
Children's pool
Free cribs/infant beds
Conveniences
Gift shops or newsstand
Safe-deposit box at front desk
24-hour front desk
Luggage storage
In-room safe (laptop compatible)
Guest services
Concierge services
Laundry facilities
Multilingual staff
Porter/bellhop
Dry cleaning/laundry service
Tours/ticket assistance
Daily housekeeping
Business services
Business center
Meeting rooms
Conference center
Outdoors
Children's pool
Pool umbrellas
Number of outdoor pools - 1
Pool sun loungers
Full-service spa
Steam room
Sauna
Parking (limited spaces)
Laptop-friendly workspace
Languages spoken
Hindi
Malay
Japanese
English
Chinese (Mandarin)
Families love it for
Children's pool
Free cribs/infant beds
Restaurants on site
Number of bars/lounges - 1
Pool sun loungers
Activities nearby
Parking (limited spaces)
Free self parking
Covered parking
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Common areas
Elevator
Wheelchair accessible path of travel
Wheelchair accessible (may have limitations)
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible on-site restaurant
Accessible airport shuttle
Wheelchair accessible
Wheelchair-accessible bathroom vanity
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
late check-in subject to availability
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. Guests must walk up 16 steps from the hotel's parking lot in the basement to the lobby. Guests may choose to drop off their luggage at the hotel’s main entrance prior to parking their vehicle. Hotel parking spots are subject to availability. If the hotel parking facility is fully occupied, alternative parking options are available for hourly rates opposite the hotel or at 1st Avenue Mall. Guests who park offsite will be reimbursed for their parking charges at the hotel's front desk upon check-out.
Access methods
Staffed front desk
Pets
Children and extra beds
Property payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
Optional extras
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
We should mention
92% of our clients have rated us with 5 stars
Flight inclusive holiday packages and Flight Plus Holidays (as defined in our Terms of Business) on this website are financially protected by the ATOL scheme. The ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected.
Please see our Terms of Business for information, or for more information about financial protection and the ATOL Certificate go to: http://www.atol.org.uk .
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