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JEN Penang Georgetown by Shangri-La

Popular Amenities

Gym
Breakfast available
Laundry
Pool
24/7 front desk
Free wifi
See all property amenities

JEN Penang Georgetown by Shangri-La Room Options

Apartment, 1 King Bed

646 sq ft Free wifi Free self parking Sleeps 3 1 King BedMore details

Deluxe Room, 1 King Bed

301 sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

Family Room, 1 King Bed

344 sq ft Free wifi Free self parking Sleeps 3 1 King BedMore details

Deluxe Room, 1 King Bed (Club)

301 sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

Family Room, 1 King Bed (Club)

344 sq ft Free wifi Free self parking Sleeps 3 1 King BedMore details

Deluxe Room, 2 Twin Beds

301 sq ft Free wifi Free self parking Sleeps 2 2 Twin BedsMore details

Deluxe Room, 2 Twin Beds (Club)

301 sq ft Free wifi Free self parking Sleeps 2 2 Twin BedsMore details

Executive Suite, 1 King Bed

646 sq ft Free wifi Free self parking Sleeps 3 1 King BedMore details

About this property

JEN Penang Georgetown by Shangri-La

Near Kidland Penang


With a stay at JEN Penang Georgetown by Shangri-La, you'll be centrally located in George Town, steps from 1st Avenue Mall and KOMTAR. This family-friendly hotel is 0.6 mi (0.9 km) from Prangin Mall.


Make yourself at home in one of the 443 air-conditioned rooms featuring LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.


Be sure to enjoy recreational amenities, including a 24-hour health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).


Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.


Distances are displayed to the nearest 0.1 mile and kilometer.

1st Avenue Mall - 0.1 km / 0.1 mi
KOMTAR - 0.2 km / 0.1 mi
Prangin Mall - 0.2 km / 0.1 mi
Hin Bus Depot Art Centre - 0.3 km / 0.2 mi
Kidland Penang - 0.4 km / 0.3 mi
The Top at Komatar - 0.4 km / 0.3 mi
Penang Times Square - 0.5 km / 0.3 mi
Chit Tiau Lor Ban San - 0.8 km / 0.5 mi
Armenian Street - 0.8 km / 0.5 mi
Penang Islamic Museum - 0.8 km / 0.5 mi
Pasar Chowrasta - 0.9 km / 0.5 mi
Georgetown UNESCO Historic Site - 0.9 km / 0.6 mi
Penang Vintage Toy Museum - 1 km / 0.6 mi
Kapitan Keling Mosque - 1.1 km / 0.7 mi
Batik Painting Museum Penang - 1.1 km / 0.7 mi

The preferred airport for JEN Penang Georgetown by Shangri-La is Penang Intl. Airport (PEN) - 17.6 km / 10.9 mi



Languages

Hindi, Malay, Japanese, English, Chinese (Mandarin)

Amenities

Top family-friendly amenities

Pool
Extra beds/cribs

Popular Amenities

Gym
Breakfast available
Laundry
Pool
24/7 front desk
Free wifi
Restaurants
Business services
Bar
Spa
Parking
Air conditioning
Room service
Housekeeping

Parking and transportation

  • Airport transportation (surcharge)

  • Parking (limited spaces)

  • Free self parking

  • Covered parking

Food and drink

  • A restaurants

  • Snack bar/deli

  • A bar/lounges

  • Grab bar near toilet

  • Grab bar in shower

Internet

  • Available in all rooms: Free WiFi

  • Available in some public areas: Free WiFi

Things to do

  • Fitness facilities

  • Television in common areas

  • Children's pool

  • Number of outdoor pools - 1

  • Ballroom

  • Television

Family friendly

  • Laundry facilities

  • Children's pool

  • Free cribs/infant beds

Conveniences

  • Gift shops or newsstand

  • Safe-deposit box at front desk

  • 24-hour front desk

  • Luggage storage

  • In-room safe (laptop compatible)

Guest services

  • Concierge services

  • Laundry facilities

  • Multilingual staff

  • Porter/bellhop

  • Dry cleaning/laundry service

  • Tours/ticket assistance

  • Daily housekeeping

Business services

  • Business center

  • Meeting rooms

  • Conference center

Outdoors

  • Children's pool

  • Pool umbrellas

  • Number of outdoor pools - 1

  • Pool sun loungers

Full-service spa

  • Steam room

  • Sauna

  • Parking (limited spaces)

  • Laptop-friendly workspace

Languages spoken

  • Hindi

  • Malay

  • Japanese

  • English

  • Chinese (Mandarin)

Families love it for

  • Children's pool

  • Free cribs/infant beds

Restaurants on site

  • Number of bars/lounges - 1

  • Pool sun loungers

Activities nearby

  • Parking (limited spaces)

  • Free self parking

  • Covered parking

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

  • Elevator

  • Wheelchair accessible path of travel

  • Wheelchair accessible (may have limitations)

  • Wheelchair-accessible public washroom

  • Wheelchair-accessible concierge desk

  • Wheelchair-accessible registration desk

  • Wheelchair-accessible on-site restaurant

  • Accessible airport shuttle

  • Wheelchair accessible

  • Wheelchair-accessible bathroom vanity

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM

Early check-in subject to availability

Early check-in is available for a fee

late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. Guests must walk up 16 steps from the hotel's parking lot in the basement to the lobby. Guests may choose to drop off their luggage at the hotel’s main entrance prior to parking their vehicle. Hotel parking spots are subject to availability. If the hotel parking facility is fully occupied, alternative parking options are available for hourly rates opposite the hotel or at 1st Avenue Mall. Guests who park offsite will be reimbursed for their parking charges at the hotel's front desk upon check-out.

Access methods

Staffed front desk

Pets

Children and extra beds

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MYR 70 for adults and MYR 35 for children
  • Airport shuttle fee: MYR 96 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: MYR 72 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Guests must contact this property in advance to reserve onsite parking
  • This property accepts credit cards and cash
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

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Flight inclusive holiday packages and Flight Plus Holidays (as defined in our Terms of Business) on this website are financially protected by the ATOL scheme. The ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected.

Please see our Terms of Business for information, or for more information about financial protection and the ATOL Certificate go to: http://www.atol.org.uk .

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