Destination or Hotel name

When

How long?

Room(s)

Destination

Departure airport

When

How long?

Room(s)

Serena Palace Hotel

Popular Amenities

Bar

Breakfast available

Laundry

Spa

24/7 front desk

Free wifi

See all property amenities

Serena Palace Hotel Room Options

Standard Double Room

301 sq ft Free wifi Free self parking Sleeps 2 1 Double BedMore details

Senior Room

344 sq ft Free wifi Free self parking Sleeps 2 2 Twin BedsMore details

Suite

474 sq ft Free wifi Free self parking Sleeps 3 1 King BedMore details

About this property

Serena Palace Hotel

In Douala (Akwa II)

A stay at Serena Palace Hotel places you in the heart of Douala, within a 5-minute drive of La Nouvelle Liberte and Eko Market. This hotel is 1.4 mi (2.2 km) from Stade de la Reunification and 1.4 mi (2.3 km) from Cathedral of Saints Peter and Paul.

Stay in one of 73 guestrooms featuring plasma televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms with bathtubs are provided.

Pamper yourself with onsite massages or enjoy recreation amenities such as a health club. This Beaux Arts hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.

Eko Market - 1.3 km / 0.8 mi
La Nouvelle Liberte - 1.6 km / 1 mi
Cathedral of Saints Peter and Paul - 2 km / 1.2 mi
Stade de la Reunification - 2 km / 1.3 mi
Espace Doual'art - 3.2 km / 2 mi
Douala Maritime Museum - 3.8 km / 2.4 mi
Port of Douala - 4.4 km / 2.7 mi
Douala Grand Mall - 5.7 km / 3.5 mi
Japoma Sports Complex - 19 km / 11.8 mi

The preferred airport for Serena Palace Hotel is Douala (DLA-Douala Intl.) - 10.3 km / 6.4 mi

Languages

English, French

Amenities

Top family-friendly amenities

Popular Amenities

Bar

Breakfast available

Laundry

Spa

24/7 front desk

Free wifi

Restaurants

Business services

Pool

Parking

Housekeeping

Room service

Air conditioning

Parking and transportation

Free airport transportation

Free self parking

Long-term parking (surcharge)

Free parking nearby

Offsite parking reservations required

Food and drink

Barbecue grill(s)

Coffee/tea in common areas

A restaurants

Snack bar/deli

A bar/lounges

Number of coffee shops/cafes - 1

Minibar

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Things to do

Television in common areas

Access to nearby outdoor pool

Family friendly

Laundry facilities

Conveniences

Gift shops or newsstand

Safe-deposit box at front desk

24-hour front desk

In-room safe

Guest services

Laundry facilities

Multilingual staff

Porter/bellhop

Dry cleaning/laundry service

Tours/ticket assistance

Daily housekeeping

Business services

Number of meeting rooms - 1

Conference center

Outdoors

Access to nearby outdoor pool

Terrace

Full-service spa

Spa services on site

Languages spoken

English

French

Restaurants on site

Number of bars/lounges - 1

Activities nearby

Free self parking

Long-term parking (surcharge)

Free parking nearby

Offsite parking reservations required

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

Elevator
Access to nearby outdoor pool
Wheelchair accessible – no

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM

Early check-in subject to availability

Early check-in is available for a fee

late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Access methods

Staffed front desk

Pets

Children and extra beds

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: USD 4.88 per person, per night

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: approximately USD 14 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.

Your Trusted UK Travel Agents

Rated 4.6 / 5 on

Google Reviews

Great Experience!

I must say this is the best travel agency I've ever used compared to the past experience I've been through. The staff are so experienced, helpful, very knowledgeable and even when I was abroad they helped me with my bookings when i had some problems. I would definitely recommend ITravel to my friends and family. Fantastic team work.👍

- Daljit Pannu

Best Deals!

I have used ITravel to book my holidays for as long as they've been open. Great service and best prices around including online. Once you know what package you're after pop down to see khalid who will give you the best deal compared to most if not all online retailers. Khalid is always available for any questions or queries I've had and also checks up on us after we've been on the holiday to ensure we had the best experience. Keep up the good work ITravel, thank you for all you're great service

- Ish Lia

Excellent Service!

A business that has been delivering excellent service to its customers. They have well trained staffs who are available to help you all the time. They take care of all of your travel needs, all the information which we need will be carefully reviewed before offering their packages. Truly tailored for your needs!!

- Rajhaa Nazmi

Hassle-Free Booking!

Cannot recommend iTravel & Khalid enough. We had a fantastic holiday to Dubai and Khalid made the whole booking process easy and stress free. He worked within our budget and still managed to get great flight times & a 5* hotel right on JBR. He also secured us an early check in and a birthday surprise too. Having always booked my own holidays thinking I can get better deals by far I could not beat the price iTravel got our holiday for us and with great service too. Will be using you in the future from now on.

- Tasneem Subedar

Guaranteed Satisfaction!

I have been booking holidays with them since 2014 I honestly can’t book holiday with anyone else they always take the time to find the best holiday at the best price I never had any problems with my holidays. I would like to thank them so much am so annoying but they always so patient with me and always understand I will never book a holiday with any other company. I just booked a holiday to turkey with them I love it. I highly recommend to book your holidays with them. Amazing company

- Bella diva

Great Customer Service

Outstanding customer service provides by Vienna. She listened attentively and is courteous. Vienna made sure our special meals were booked and baby bassinet seat booked for infant.Will highly recommend ITravel Holidays and Thanks Vienna for making our family trip memorable.

- Tahir Hussain

Always Available to Help

Been using i travel for a good few years now. Very very happy. Great service. Always happy to help. All the staff are great. Always available for any questions or queries. All my holidays i have booked from here have been perfect and smooth. Great hotels, all bookings done properly, no issues. Khalid always sorts my holidays out perfectly. Cant thank him enough. Very polite friendly and always willing to guide and help. Top service. Highly recommended. 5 stars ❤️

- Zayd Dhorat

Professional, Friendly & Trustworthy

Itravel is just the best travel agency to book holidays with , the staff is very professional and they always try to accommodate what we ask for and more , I normally book with khalid and everything just goes soo well and smoth , he has booked me some of the best hotels I been in and the prices are very affordable, and any problem they're are always available to help sort it out . Honestly just love itravel and I will always trust them to book my holidays .

- Debora Pires

92% of our clients have rated us with 5 stars

About Us FAQs Contact Us

Holiday Offers Popular Destinations Weather

Terms & Conditions Privacy Policy Book with Confidence

Hotel Offers Booking Conditions Manage my Bookings

Your payment options

Flight inclusive holiday packages and Flight Plus Holidays (as defined in our Terms of Business) on this website are financially protected by the ATOL scheme. The ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected.

Please see our Terms of Business for information, or for more information about financial protection and the ATOL Certificate go to: http://www.atol.org.uk .