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Mercure Carcassonne la Cite Hotel

Popular Amenities

Gym
Breakfast available
24/7 front desk
Laundry
Pool
Free wifi
See all property amenities

Mercure Carcassonne la Cite Hotel Room Options

Privilege Room - a double bed and a trundle bed for 2 people

sq ft Free wifi Free self parking Sleeps 4 1 Double Bed and 1 Double Trundle BedMore details

Classic Room, 1 Double Bed

sq ft Free wifi Free self parking Sleeps 2 1 Double BedMore details

Privilege Room - two single beds and a trundle bed for 2 people

sq ft Free wifi Free self parking Sleeps 4 2 Twin Beds and 1 Double Sofa BedMore details

Twin Room, Classic Twin Room, 2 Twin Beds

sq ft Free wifi Free self parking Sleeps 2 2 Twin BedsMore details

About this property

Mercure Carcassonne la Cite Hotel

Near Le Musée de la Torture de Carcassone


Mercure Carcassonne la Cite Hotel is in the heart of Carcassonne, within a 5-minute walk of Château Comtal and Narbonnaise Gate. This hotel is 0.4 mi (0.6 km) from Basilica of Saint-Nazaire and 0.5 mi (0.7 km) from Le Musée de la Torture de Carcassone.


Make yourself at home in one of the 80 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.


Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.


Distances are displayed to the nearest 0.1 mile and kilometer.

Château Comtal - 0.3 km / 0.2 mi
Narbonnaise Gate - 0.4 km / 0.2 mi
Historic Fortified City of Carcassonne - 0.4 km / 0.3 mi
Le Musée de la Torture de Carcassone - 0.5 km / 0.3 mi
Aude Gate - 0.6 km / 0.4 mi
Museum of Chivalry, Arms & Archery - 0.6 km / 0.4 mi
Chapeau Rouge - 0.7 km / 0.4 mi
School Museum - 0.7 km / 0.4 mi
Basilica of St. Nazaire and St. Celse - 0.7 km / 0.5 mi
Theatre Jean Deschamps - 0.8 km / 0.5 mi
Basilica of Saint-Nazaire - 0.9 km / 0.5 mi
Old Bridge - 0.9 km / 0.6 mi
Pont-Neuf de Carcassonne - 1.1 km / 0.7 mi
Museum of the Middle Ages - 1.1 km / 0.7 mi
Raymond Chesa Leisure Park - 1.2 km / 0.7 mi

The nearest airports are:
Carcassonne (CCF-Pays Cathare) - 10.5 km / 6.5 mi
Castres (DCM-Mazamet) - 60.9 km / 37.8 mi

The preferred airport for Mercure Carcassonne la Cite Hotel is Carcassonne (CCF-Pays Cathare).



Languages

English, French, Spanish

Amenities

Top family-friendly amenities

Extra beds/cribs

Popular Amenities

Gym
Breakfast available
24/7 front desk
Laundry
Pool
Free wifi
Parking
Restaurants
Bar
Housekeeping
Room service
Air conditioning

Parking and transportation

  • Wheelchair accessible parking

  • Free self parking

  • Free RV, bus, truck parking

  • Uncovered parking

  • Bicycle parking available

Food and drink

  • A restaurants

  • A bar/lounges

  • A poolside bar

Internet

  • Available in all rooms: Free WiFi

  • Available in some public areas: Free WiFi

Things to do

  • Fitness facilities

  • Television in common areas

  • Swimming pool

  • Outdoor seasonal pool

  • Television

Family friendly

  • Laundry facilities

  • Free cribs/infant beds

Conveniences

  • Safe-deposit box at front desk

  • 24-hour front desk

  • Luggage storage

  • Water dispenser

  • Bulk dispenser for toiletries

  • In-room safe

Guest services

  • Multilingual staff

  • Dry cleaning/laundry service

  • Housekeeping on request

  • Daily housekeeping

Business services

  • Meeting rooms

  • Number of meeting rooms - 3

Outdoors

  • Swimming pool

  • Outdoor seasonal pool

  • Pool umbrellas

  • Number of poolside bars - 1

  • Pool sun loungers

  • Terrace

Full-service spa

  • Humane animal treatment

Languages spoken

  • English

  • French

  • Spanish

Families love it for

  • Free cribs/infant beds

Restaurants on site

  • Number of bars/lounges - 1

  • Pool sun loungers

Activities nearby

  • Free self parking

  • Free RV, bus, truck parking

  • Uncovered parking

  • Bicycle parking available

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

  • Elevator

  • Wheelchair accessible parking

  • Wheelchair accessible (may have limitations)

  • Wheelchair-accessible public washroom

  • Wheelchair-accessible registration desk

  • Wheelchair accessible

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property.

Access methods

Staffed front desk

Pets

Children and extra beds

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.89 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 40

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, ANCV Chèques-vacances, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher and window guards
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from June to September.
  • Pool access available from 9:00 AM to 8:30 PM.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

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