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Hotel de la Cite Carcassonne - MGallery Collection

Popular Amenities

Breakfast available
Laundry
24/7 front desk
Pool
Spa
Free wifi
See all property amenities

Hotel de la Cite Carcassonne - MGallery Collection Room Options

Classic Room, 1 King Bed, City View

215 sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

Superior Room overlooking the gardens and ramparts - a king-size bed

215 sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

Standard Single Room, 1 Double Bed (Charming)

sq ft Free wifi Free self parking Sleeps 4 1 Double BedMore details
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Junior Suite, 1 King Bed with Sofa bed

sq ft Free wifi Free self parking Sleeps 3 1 King Bed and 1 Double Sofa BedMore details
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Suite, 1 Double Bed, Terrace

sq ft Free wifi Free self parking Sleeps 3 1 Double BedMore details
hotel image

Superior Room, 1 Queen Bed, Terrace, Garden View

sq ft Free wifi Free self parking Sleeps 2 1 Queen BedMore details
hotel image

Family Room, Multiple Beds

sq ft Free wifi Free self parking Sleeps 4 1 Double Bed and 2 Twin BedsMore details

About this property

Hotel de la Cite Carcassonne - MGallery Collection

In Carcassonne (City of Carcassonne)


With a stay at Hotel de la Cite Carcassonne - MGallery Collection in Carcassonne (City of Carcassonne), you'll be steps from Historic Fortified City of Carcassonne and Basilica of St. Nazaire and St. Celse. This luxury hotel is 0.1 mi (0.1 km) from School Museum and 0.2 mi (0.3 km) from Narbonnaise Gate.


Make yourself at home in one of the 59 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature bathtubs or showers, hair dryers, and bathrobes.


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an attached winery, a steam room, and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Limited parking is available onsite.


Distances are displayed to the nearest 0.1 mile and kilometer.

Historic Fortified City of Carcassonne - 0.1 km / 0.1 mi
Basilica of St. Nazaire and St. Celse - 0.1 km / 0.1 mi
School Museum - 0.1 km / 0.1 mi
Aude Gate - 0.2 km / 0.1 mi
Museum of Chivalry, Arms & Archery - 0.2 km / 0.1 mi
Narbonnaise Gate - 0.4 km / 0.2 mi
Theatre Jean Deschamps - 0.4 km / 0.2 mi
Château Comtal - 0.4 km / 0.2 mi
Chapeau Rouge - 0.6 km / 0.4 mi
Museum of the Middle Ages - 0.7 km / 0.4 mi
Le Musée de la Torture de Carcassone - 0.8 km / 0.5 mi
Old Bridge - 0.8 km / 0.5 mi
Pont-Neuf de Carcassonne - 1 km / 0.6 mi
Raymond Chesa Leisure Park - 1.1 km / 0.7 mi
Basilica of Saint-Nazaire - 1.1 km / 0.7 mi

The nearest airports are:
Carcassonne (CCF-Pays Cathare) - 7.7 km / 4.8 mi
Castres (DCM-Mazamet) - 60.8 km / 37.8 mi

The preferred airport for Hotel de la Cite Carcassonne - MGallery Collection is Juan Santamaria Intl. Airport (SJO).



Languages

English, French, Spanish

Amenities

Top family-friendly amenities

Extra beds/cribs

Popular Amenities

Breakfast available
Laundry
24/7 front desk
Pool
Spa
Free wifi
Parking
Restaurants
Business services
Bar
Housekeeping
Room service
Air conditioning

Parking and transportation

  • Wheelchair accessible parking

  • Parking (limited spaces)

  • Valet parking (surcharge)

  • Uncovered parking

Food and drink

  • A restaurants

  • Snack bar/deli

  • A bar/lounges

  • A poolside bar

  • Minibar

  • Bathroom grab bars

Internet

  • Available in all rooms: Free WiFi

  • Available in some public areas: Free WiFi

Things to do

  • Swimming pool

  • Outdoor seasonal pool

  • Television

Family friendly

  • Laundry facilities

  • Free cribs/infant beds

Conveniences

  • Gift shops or newsstand

  • Safe-deposit box at front desk

  • 24-hour front desk

  • Luggage storage

  • Water dispenser

  • In-room safe

Guest services

  • Concierge services

  • Laundry facilities

  • Multilingual staff

  • Porter/bellhop

  • Dry cleaning/laundry service

  • Tours/ticket assistance

  • Housekeeping on request

  • Daily housekeeping

Business services

  • Business center

  • Meeting rooms

  • Conference center

Outdoors

  • Swimming pool

  • Outdoor seasonal pool

  • Pool umbrellas

  • Number of poolside bars - 1

  • Pool sun loungers

  • Terrace

Full-service spa

  • Full-service spa

  • Spa treatment room(s)

  • Steam room

  • Parking (limited spaces)

Languages spoken

  • English

  • French

  • Spanish

Families love it for

  • Free cribs/infant beds

Restaurants on site

  • Number of bars/lounges - 1

  • Pool sun loungers

Activities nearby

  • Parking (limited spaces)

  • Valet parking (surcharge)

  • Uncovered parking

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

  • Elevator

  • Wheelchair accessible path of travel

  • Wheelchair accessible parking

  • Wheelchair accessible (may have limitations)

  • Wheelchair-accessible public washroom

  • Wheelchair-accessible concierge desk

  • Wheelchair-accessible registration desk

  • Wheelchair-accessible on-site restaurant

  • Wheelchair-accessible lounge

  • Wheelchair accessible

  • Dial-up internet access

  • Wireless internet access

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Access methods

Staffed front desk

Pets

Children and extra beds

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 per person
  • Uncovered valet parking fee: EUR 30 per night (in/out privileges)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from June to September.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

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