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Hotel Hacienda de Castilla

Popular Amenities

Breakfast available
Pool
24/7 front desk
Free wifi
Restaurants
Spa
See all property amenities

Hotel Hacienda de Castilla Room Options

Standard Room, 2 Double Beds

269 sq ft Free wifi Free self parking Sleeps 4 2 Double BedsMore details

About this property

Hotel Hacienda de Castilla

In Cancun (Downtown Cancun)


With a stay at Hotel Hacienda de Castilla, you'll be centrally located in Cancun, within a 5-minute drive of Ultramar Ferry Puerto Juárez and Puerto Cancun Marina Town Center. This hotel is 9.3 mi (14.9 km) from La Isla Shopping Mall and 12.1 mi (19.5 km) from Iberostar Cancun Golf Course.


Make yourself at home in one of the 43 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and blackout drapes/curtains, as well as phones with free local calls.


Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a television in a common area and a banquet hall.


Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.


Distances are displayed to the nearest 0.1 mile and kilometer.

Séptimo Día Adventist Church - 0.3 km / 0.2 mi
Mercado 23 - 1.1 km / 0.7 mi
Museo Iconografico de la Carrera Panamericana - 1.7 km / 1 mi
Benito Juarez Municipal Building - 1.7 km / 1.1 mi
Las Palapas Park - 1.7 km / 1.1 mi
Xbalamqué Theater - 1.9 km / 1.2 mi
Ultramar Ferry Puerto Juárez - 2.1 km / 1.3 mi
PlayCity Casino - 2.1 km / 1.3 mi
Gran Puerto Pier - 2.2 km / 1.4 mi
Puerto Cancun Golf Course - 2.3 km / 1.4 mi
Plaza 28 - 2.7 km / 1.7 mi
Puerto Cancun Marina Town Center - 2.9 km / 1.8 mi
El Niño Beach - 3.1 km / 1.9 mi
Cancun Cultural House - 3.2 km / 2 mi
Plaza Las Americas - 3.4 km / 2.1 mi

The preferred airport for Hotel Hacienda de Castilla is Cancun Intl. Airport (CUN) - 19.5 km / 12.1 mi



Languages

English, Spanish

Amenities

Top family-friendly amenities

Pool

Popular Amenities

Breakfast available
Pool
24/7 front desk
Free wifi
Restaurants
Spa
Parking
Bar
Air conditioning
Room service
Housekeeping

Parking and transportation

  • Airport transportation (surcharge)

  • Parking (limited spaces)

Food and drink

  • A restaurants

  • A bar/lounges

Internet

  • Available in all rooms: Free WiFi

  • Available in some public areas: Free WiFi

Things to do

  • Television in common areas

  • Children's pool

  • Number of outdoor pools - 1

  • Television

Family friendly

  • Children's pool

Conveniences

  • Safe-deposit box at front desk

  • 24-hour front desk

  • Luggage storage

Guest services

  • Concierge services

  • Multilingual staff

  • Tours/ticket assistance

  • Daily housekeeping

Business services

  • Number of meeting rooms - 1

Outdoors

  • Children's pool

  • Billiards or pool table

  • Number of outdoor pools - 1

  • Pool sun loungers

Full-service spa

  • Parking (limited spaces)

Languages spoken

  • English

  • Spanish

Families love it for

  • Children's pool

Restaurants on site

  • Number of bars/lounges - 1

  • Pool sun loungers

Activities nearby

  • Parking (limited spaces)

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

  • Wheelchair accessible

  • Wheelchair accessible – no

  • Dial-up internet access

  • High-speed internet access

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

late check-in subject to availability

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

Children and extra beds

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately MXN 170 for adults and MXN 130 for children
  • Airport shuttle fee: MXN 1000 per room (one-way)
  • Pet fee: MXN 100 per pet, per night
  • Early check-in fee: MXN 250 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-out is available.

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Flight inclusive holiday packages and Flight Plus Holidays (as defined in our Terms of Business) on this website are financially protected by the ATOL scheme. The ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected.

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