Spread the Cost

ATOL protected

Unbeatable prices

Hard Rock Hotel Cancun - All Inclusive

Popular Amenities

Gym
Spa
Business services
Laundry
Pool
24/7 front desk
See all property amenities

Hard Rock Hotel Cancun - All Inclusive Room Options

Rock Suite Ocean View (Two Bedroom)

1066 sq ft Free wifi Free self parking Sleeps 6 1 King Bed and 2 Double BedsMore details

Diamond Ocean View

431 sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

Rock Suite Ocean view (One Bedroom)

635 sq ft Free wifi Free self parking Sleeps 4 1 King BedMore details

Rock Royalty Ocean View King

431 sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

Deluxe Ocean View King

431 sq ft Free wifi Free self parking Sleeps 3 1 King BedMore details

Deluxe Lagoon view king

431 sq ft Free wifi Free self parking Sleeps 3 1 King BedMore details

Deluxe Ocean View Double

431 sq ft Free wifi Free self parking Sleeps 4 2 Double BedsMore details

Deluxe Lagoon view double

431 sq ft Free wifi Free self parking Sleeps 4 2 Double BedsMore details

Deluxe Family Lagoon View (Two Bedroom)

861 sq ft Free wifi Free self parking Sleeps 5 1 King Bed and 2 Double BedsMore details

Deluxe Room, 1 King Bed

431 sq ft Free wifi Free self parking Sleeps 3 1 King BedMore details

Deluxe Room, 2 Double Beds

431 sq ft Free wifi Free self parking Sleeps 4 2 Double BedsMore details

Deluxe Family Ocean View - Two Bedroom

861 sq ft Free wifi Free self parking Sleeps 5 1 King Bed and 2 Double BedsMore details

Deluxe Family Ocean View Double Beds - Two Bedroom

861 sq ft Free wifi Free self parking Sleeps 6 4 Double BedsMore details

About this property

Hard Rock Hotel Cancun - All Inclusive

Near Ballenas Beach


Located in Cancun (Zona Hotelera), Hard Rock Hotel Cancun - All Inclusive is within a 5-minute drive of Aquaworld and Iberostar Cancun Golf Course. This all-inclusive property is 2.1 mi (3.3 km) from La Isla Shopping Mall and 2.4 mi (3.8 km) from El Rey Ruins.


Treat yourself to a stay in one of the 600 guestrooms, featuring indoor private spa tubs and LCD televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a waterslide. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Cancun? This property has 16404 square feet (1524 square meters) of space consisting of a conference center and 14 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.


Distances are displayed to the nearest 0.1 mile and kilometer.

Ballenas Beach - 0.2 km / 0.1 mi
Aquaworld - 0.8 km / 0.5 mi
Luxury Avenue Shopping Mall - 1.4 km / 0.8 mi
Kukulcan Plaza Shopping Mall - 1.4 km / 0.9 mi
Oasis Arena - 1.6 km / 1 mi
San Miguelito - 1.7 km / 1.1 mi
Marlin Beach - 1.9 km / 1.2 mi
Hotel Zone Beaches - 1.9 km / 1.2 mi
Maya Museum of Cancun - 2.1 km / 1.3 mi
Iberostar Cancun Golf Course - 2.2 km / 1.3 mi
El Sol de Cancun - 2.4 km / 1.5 mi
La Isla Shopping Mall - 2.4 km / 1.5 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 2.7 km / 1.7 mi
Yamil Lu'um Archaeological Zone - 2.7 km / 1.7 mi
Isla Dorada - 3.4 km / 2.1 mi

The nearest airports are:
Cancun Intl. Airport (CUN) - 17.5 km / 10.9 mi
Tulum Intl. Airport (TQO) - 170.9 km / 106.2 mi



Languages

English, Spanish

Amenities

Top family-friendly amenities

Pool

Popular Amenities

Gym
Spa
Business services
Laundry
Pool
24/7 front desk
Free wifi
Parking
Restaurants
Bar
On Private Beach
Housekeeping
Room service
Air conditioning

Parking and transportation

  • Airport transportation (surcharge)

  • Airport transportation

  • Wheelchair accessible parking

  • Parking (limited spaces)

  • Free self parking

  • Uncovered parking

  • Number of accessible parking spaces - 4

Food and drink

  • 5 restaurants

  • Snack bar/deli

  • 6 bars/lounges

  • 2 swim-up bars

  • Number of coffee shops/cafes - 1

  • Minibar (stocked, free items)

  • Grab bar near toilet

  • Grab bar in shower

Internet

  • Available in all rooms: Free WiFi

  • Available in some public areas: Free WiFi

Things to do

  • Fitness facilities

  • Children's pool

  • Number of outdoor pools - 1

  • Basketball on site

Family friendly

  • Laundry facilities

  • Children's pool

Conveniences

  • Gift shops or newsstand

  • 24-hour front desk

  • Luggage storage

  • In-room safe (laptop compatible)

Guest services

  • Concierge services

  • Laundry facilities

  • Multilingual staff

  • Porter/bellhop

  • Dry cleaning/laundry service

  • Tours/ticket assistance

  • Daily housekeeping

Business services

  • Conference space

  • Conference space size (feet) - 16404

  • Conference space size (meters) - 1524

  • Number of meeting rooms - 14

  • Conference center

Outdoors

  • Children's pool

  • Pool umbrellas

  • Billiards or pool table

  • Number of outdoor pools - 1

  • Beach umbrellas

  • Beach sun loungers

  • Pool sun loungers

  • Beach towels

  • Terrace

Full-service spa

  • Conference space

  • Spa services on site

  • Full-service spa

  • Spa treatment room(s)

  • Conference space size (feet) - 16404

  • Conference space size (meters) - 1524

  • Parking (limited spaces)

  • Number of accessible parking spaces - 4

Languages spoken

  • English

  • Spanish

Families love it for

  • Children's pool

Restaurants on site

  • Number of bars/lounges - 6

  • Beach sun loungers

  • Pool sun loungers

Activities nearby

  • Parking (limited spaces)

  • Free self parking

  • Uncovered parking

  • Number of accessible parking spaces - 4

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

  • Elevator

  • Wheelchair accessible path of travel

  • Wheelchair accessible parking

  • Wheelchair accessible (may have limitations)

  • Wheelchair-accessible concierge desk

  • Wheelchair-accessible path to elevator

  • Wheelchair-accessible on-site restaurant

  • Wheelchair-accessible lounge

  • No accessible shuttle

  • Number of accessible parking spaces - 4

  • Elevator door width (inches) - 35

  • Elevator door width (centimeters) - 89

  • Wheelchair accessible

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

Children and extra beds

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 34 per person (roundtrip)
  • Pet fee: USD 150 per pet, per week
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Your Trusted UK Travel Agents

Rated 4.6 / 5 on

Google Reviews

Google Reviews

92% of our clients have rated us with 5 stars

Your payment options

visa
mastercard
Paypal
Google Pay
Apple Pay
Atol
Atol

Flight inclusive holiday packages and Flight Plus Holidays (as defined in our Terms of Business) on this website are financially protected by the ATOL scheme. The ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected.

Please see our Terms of Business for information, or for more information about financial protection and the ATOL Certificate go to: http://www.atol.org.uk .

© 2025 iTravel Holidays | All rights reserved.