Destination or Hotel name

When

How long?

Room(s)

Destination

Departure airport

When

How long?

Room(s)

PHÖNIX Hotel

Popular Amenities

Gym

Laundry

Spa

24/7 front desk

Pool

Free wifi

See all property amenities

PHÖNIX Hotel Room Options

Standard Single Room

183 sq ft Free wifi Free self parking Sleeps 1 1 Twin BedMore details

Standard Double Room

215 sq ft Free wifi Free self parking Sleeps 3 1 King BedMore details

Comfort Double Room, Park View

215 sq ft Free wifi Free self parking Sleeps 3 1 King BedMore details

Family Triple Room

258 sq ft Free wifi Free self parking Sleeps 3 1 King Bed and 1 Twin Sofa BedMore details

Family Quadruple Room

sq ft Free wifi Free self parking Sleeps 4 1 King Bed and 1 Large Twin Sofa BedMore details

Deluxe Double Room, Park View

sq ft Free wifi Free self parking Sleeps 3 1 King BedMore details

About this property

PHÖNIX Hotel

Near Aggertalsperre

Located in Bergneustadt, PHÖNIX Hotel is a 1-minute drive from Bergisches Land Nature Park and 7 minutes from Aggertalsperre. This spa hotel is 4.6 mi (7.4 km) from Gumbala Water Park and 4.8 mi (7.7 km) from Eckenhagen Monkey and Bird Park.

Stay in one of 58 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.

Bergisches Land Nature Park - 0.1 km / 0.1 mi
Aggertalsperre - 2 km / 1.3 mi
Lieberhausen Church - 4.9 km / 3 mi
Gumbala Water Park - 7.4 km / 4.6 mi
Eckenhagen Monkey and Bird Park - 7.7 km / 4.8 mi
Monte Mare Reichshof-Eckenhagen - 8 km / 5 mi
Rothaar Mountains Nature Park - 8.4 km / 5.2 mi
Vogteihaus - 8.5 km / 5.3 mi
Aussichtsturm Unnenberg - 9.1 km / 5.6 mi
Schemmerhausen Slope - 12.5 km / 7.8 mi
Golf Club Oberberg - 15.8 km / 9.8 mi
Listertalsperre - 15.8 km / 9.8 mi
Dieringhausen Railway Museum - 18.7 km / 11.7 mi
Golfclub Varmert - 21.2 km / 13.2 mi
Schloss Homburg - 21.6 km / 13.5 mi

The nearest airports are:
Cologne - Bonn Airport (CGN) - 64 km / 39.8 mi
Düsseldorf Intl. Airport (DUS) - 106.3 km / 66 mi

Languages

German, Russian, English, Polish, Turkish

Amenities

Top family-friendly amenities

Extra beds/cribs

Popular Amenities

Gym

Laundry

Spa

24/7 front desk

Pool

Free wifi

Parking

Restaurants

Bar

Room service

Housekeeping

Parking and transportation

Airport transportation (surcharge)

Wheelchair accessible parking

Free self parking

Free valet parking

Food and drink

A restaurants

Snack bar/deli

A bar/lounges

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Things to do

Fitness facilities

Television

Family friendly

Laundry facilities

No cribs (infant beds)

Cribs/infant beds (surcharge)

Conveniences

Safe-deposit box at front desk

24-hour front desk

Luggage storage

In-room safe (laptop compatible)

Guest services

Laundry facilities

Dry cleaning/laundry service

Tours/ticket assistance

Daily housekeeping

Business services

Meeting rooms

Outdoors

Billiards or pool table

Number of indoor pools - 1

Terrace

Full-service spa

Spa services on site

Full-service spa

Steam room

Sauna

Newspapers in lobby (surcharge)

Laptop-friendly workspace

Languages spoken

German

Russian

English

Polish

Turkish

Families love it for

No cribs (infant beds)

Cribs/infant beds (surcharge)

Restaurants on site

Number of bars/lounges - 1

Activities nearby

Free self parking

Free valet parking

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

Elevator
Wheelchair accessible parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Wheelchair-accessible lounge

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

Access methods

Staffed front desk

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

Pet fee: EUR 15 per pet, per night
Service animals are exempt from fees
Crib (infant bed) fee: EUR 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Your Trusted UK Travel Agents

Rated 4.6 / 5 on

Google Reviews

Great Experience!

I must say this is the best travel agency I've ever used compared to the past experience I've been through. The staff are so experienced, helpful, very knowledgeable and even when I was abroad they helped me with my bookings when i had some problems. I would definitely recommend ITravel to my friends and family. Fantastic team work.👍

- Daljit Pannu

Best Deals!

I have used ITravel to book my holidays for as long as they've been open. Great service and best prices around including online. Once you know what package you're after pop down to see khalid who will give you the best deal compared to most if not all online retailers. Khalid is always available for any questions or queries I've had and also checks up on us after we've been on the holiday to ensure we had the best experience. Keep up the good work ITravel, thank you for all you're great service

- Ish Lia

Excellent Service!

A business that has been delivering excellent service to its customers. They have well trained staffs who are available to help you all the time. They take care of all of your travel needs, all the information which we need will be carefully reviewed before offering their packages. Truly tailored for your needs!!

- Rajhaa Nazmi

Hassle-Free Booking!

Cannot recommend iTravel & Khalid enough. We had a fantastic holiday to Dubai and Khalid made the whole booking process easy and stress free. He worked within our budget and still managed to get great flight times & a 5* hotel right on JBR. He also secured us an early check in and a birthday surprise too. Having always booked my own holidays thinking I can get better deals by far I could not beat the price iTravel got our holiday for us and with great service too. Will be using you in the future from now on.

- Tasneem Subedar

Guaranteed Satisfaction!

I have been booking holidays with them since 2014 I honestly can’t book holiday with anyone else they always take the time to find the best holiday at the best price I never had any problems with my holidays. I would like to thank them so much am so annoying but they always so patient with me and always understand I will never book a holiday with any other company. I just booked a holiday to turkey with them I love it. I highly recommend to book your holidays with them. Amazing company

- Bella diva

Great Customer Service

Outstanding customer service provides by Vienna. She listened attentively and is courteous. Vienna made sure our special meals were booked and baby bassinet seat booked for infant.Will highly recommend ITravel Holidays and Thanks Vienna for making our family trip memorable.

- Tahir Hussain

Always Available to Help

Been using i travel for a good few years now. Very very happy. Great service. Always happy to help. All the staff are great. Always available for any questions or queries. All my holidays i have booked from here have been perfect and smooth. Great hotels, all bookings done properly, no issues. Khalid always sorts my holidays out perfectly. Cant thank him enough. Very polite friendly and always willing to guide and help. Top service. Highly recommended. 5 stars ❤️

- Zayd Dhorat

Professional, Friendly & Trustworthy

Itravel is just the best travel agency to book holidays with , the staff is very professional and they always try to accommodate what we ask for and more , I normally book with khalid and everything just goes soo well and smoth , he has booked me some of the best hotels I been in and the prices are very affordable, and any problem they're are always available to help sort it out . Honestly just love itravel and I will always trust them to book my holidays .

- Debora Pires

92% of our clients have rated us with 5 stars

About Us FAQs Contact Us

Holiday Offers Popular Destinations Weather

Terms & Conditions Privacy Policy Book with Confidence

Hotel Offers Booking Conditions Manage my Bookings

Your payment options

Flight inclusive holiday packages and Flight Plus Holidays (as defined in our Terms of Business) on this website are financially protected by the ATOL scheme. The ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected.

Please see our Terms of Business for information, or for more information about financial protection and the ATOL Certificate go to: http://www.atol.org.uk .