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Pacific Palace Hotel

Popular Amenities

Gym
Laundry
Pool
Spa
24/7 front desk
Free wifi
See all property amenities

Pacific Palace Hotel Room Options

Cabin 1 Queen Bed

sq ft Free wifi Free self parking Sleeps 2 1 Queen BedMore details

Deluxe King

sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

Deluxe Twin, 2 Single Beds

sq ft Free wifi Free self parking Sleeps 2 2 Twin BedsMore details

Deluxe Triple

sq ft Free wifi Free self parking Sleeps 3 1 Queen Bed and 1 Twin BedMore details

Cabin Twin, 2 Single Beds

sq ft Free wifi Free self parking Sleeps 2 2 Twin BedsMore details

Executive Suite

sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

About this property

Pacific Palace Hotel

Near Harbour Bay Ferry Terminal


With a stay at Pacific Palace Hotel in Batam, you'll be within a 5-minute drive of Harbour Bay Ferry Terminal and Nagoya Hill Mall. This spa hotel is 5.1 mi (8.2 km) from Batam Centre Ferry Terminal and 1.5 mi (2.5 km) from Grand Batam Mall.


Make yourself at home in one of the 180 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms have hair dryers and slippers. Conveniences include phones, as well as safes and desks.


Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 spa tubs, a nightclub, and a health club. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall. If you'd like to spend the day shopping, you can hop on the shuttle (surcharge).


Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. A roundtrip airport shuttle and a ferry terminal shuttle are provided for an additional charge.


Distances are displayed to the nearest 0.1 mile and kilometer.

Harbour Bay Ferry Terminal - 1.2 km / 0.7 mi
Nagoya Hill Mall - 1.5 km / 0.9 mi
Grand Batam Mall - 2.2 km / 1.4 mi
BCS Mall - 2.9 km / 1.8 mi
Maha Vihara Duta Maitreya Buddhist Temple - 5.8 km / 3.6 mi
Maha Vihara Duta Maitreya Temple - 7.1 km / 4.4 mi
Batam Center Shopping Area - 8.1 km / 5 mi
Batam Centre - 8.2 km / 5.1 mi
Batam Centre Ferry Terminal - 8.2 km / 5.1 mi
Kepri Mall - 8.3 km / 5.1 mi
Ocarina Park - 8.3 km / 5.1 mi
Mega Mall - 8.5 km / 5.3 mi
Batam Polytechnic - 9 km / 5.6 mi
Panbil Nature Reserve - 9.9 km / 6.2 mi
South Links Country Club - 10.1 km / 6.3 mi

The preferred airport for Pacific Palace Hotel is Batam Batu Besar (BTH-Hang Nadim) - 19.5 km / 12.1 mi



Languages

English, Chinese (Mandarin), Indonesian

Amenities

Top family-friendly amenities

Pool
Grocery/Convenience store

Popular Amenities

Gym
Laundry
Pool
Spa
24/7 front desk
Free wifi
Parking
Restaurants
Bar
Air conditioning
Housekeeping
Room service

Parking and transportation

  • Airport transportation (surcharge)

  • Wheelchair accessible parking

  • Free self parking

Food and drink

  • 2 restaurants

  • A bar/lounges

  • A poolside bar

  • Minibar

Internet

  • Available in all rooms: Free WiFi

  • Available in some public areas: Free WiFi

Things to do

  • Fitness facilities

  • Children's pool

  • Television

Family friendly

  • Laundry facilities

  • Children's pool

  • Grocery/convenience store

Conveniences

  • Safe-deposit box at front desk

  • 24-hour front desk

  • Grocery/convenience store

  • Luggage storage

  • In-room safe

Guest services

  • Concierge services

  • Laundry facilities

  • Dry cleaning/laundry service

  • Tours/ticket assistance

  • Daily housekeeping

Business services

  • Business center

  • Meeting rooms

Outdoors

  • Children's pool

  • Number of poolside bars - 1

Full-service spa

  • Spa services on site

  • Full-service spa

  • Steam room

  • Sauna

Languages spoken

  • English

  • Chinese (Mandarin)

  • Indonesian

Families love it for

  • Children's pool

  • Grocery/convenience store

Restaurants on site

  • Number of bars/lounges - 1

Activities nearby

  • Free self parking

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

  • Elevator

  • Wheelchair accessible parking

  • Wireless internet access

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time:

Early check-in subject to availability

Early check-in is available for a fee

late check-in subject to availability

Express check-in available

Minimum check-in age:

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Access methods

Staffed front desk

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • A car is recommended for transportation to and from this property.

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