Destination or Hotel name

When

How long?

Room(s)

Destination

Departure airport

When

How long?

Room(s)

SO/ Auckland

Cnr. Customs East & Gore Street , Auckland, , 1010

Popular Amenities

Gym

Spa

Business services

Breakfast available

24/7 front desk

Laundry

See all property amenities

SO/ Auckland Room Options

Loft Suite, Club Signature Access, 1 King Bed

409 sq ft Free wifi Free self parking Sleeps 3 1 King BedMore details

Studio, 1 King Bed

355 sq ft Free wifi Free self parking Sleeps 3 1 King BedMore details

Twin Room, 2 Twin Beds (Collection)

344 sq ft Free wifi Free self parking Sleeps 2 2 Twin BedsMore details

Suite, 1 King Bed (Atelier. Club Signature Access)

473 sq ft Free wifi Free self parking Sleeps 3 1 King BedMore details

Room, 1 King Bed (Collection)

sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

About this property

SO/ Auckland

Near Emily Place Reserve

SO/ Auckland is centrally located in Auckland, a 4-minute walk from University of Auckland and 5 minutes by foot from Auckland Ferry Terminal. This family-friendly hotel is 0.4 mi (0.6 km) from Princes Wharf and 0.5 mi (0.8 km) from Spark Arena.

Make yourself at home in one of the 130 guestrooms featuring refrigerators and free minibar items. Wired and wireless internet access is complimentary, while 49-inch Smart televisions with digital programming provide entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find a 24-hour health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Auckland? This hotel has 5382 square feet (500 square meters) of space consisting of conference space and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.

La Cigale Market at Britomart - 0.1 km / 0.1 mi
Queen Street Shopping District - 0.2 km / 0.1 mi
Commercial Bay - 0.2 km / 0.1 mi
High Street - 0.3 km / 0.2 mi
University of Auckland - 0.3 km / 0.2 mi
Emily Place Reserve - 0.3 km / 0.2 mi
Queens Wharf - 0.4 km / 0.2 mi
Auckland Ferry Terminal - 0.4 km / 0.3 mi
Albert Park - 0.5 km / 0.3 mi
Princes Wharf - 0.6 km / 0.3 mi
The Cloud - 0.6 km / 0.4 mi
Auckland Art Gallery - 0.6 km / 0.4 mi
New Zealand Maritime Museum - 0.7 km / 0.4 mi
Kawakawa Bay - 0.7 km / 0.4 mi
The Civic Theater - 0.9 km / 0.6 mi

The preferred airport for SO/ Auckland is Auckland Intl. Airport (AKL) - 28.4 km / 17.6 mi

Languages

Hindi, English, Chinese (Mandarin)

Amenities

Top family-friendly amenities

Extra beds/cribs

Popular Amenities

Gym

Spa

Business services

Breakfast available

24/7 front desk

Laundry

Free wifi

Restaurants

Pool

Bar

Parking

Housekeeping

Room service

Air conditioning

Parking and transportation

Airport transportation (surcharge)

Valet parking (surcharge)

Covered parking

Food and drink

2 restaurants

Snack bar/deli

2 bars/lounges

Minibar (stocked, free items)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Things to do

Fitness facilities

24-hour fitness facilities

Television

Family friendly

Laundry facilities

Free cribs/infant beds

Conveniences

Safe-deposit box at front desk

24-hour front desk

Luggage storage

Bulk dispenser for toiletries

In-room safe

Guest services

Concierge services

Multilingual staff

Porter/bellhop

Dry cleaning/laundry service

Tours/ticket assistance

Housekeeping on request

Daily housekeeping

Business services

Conference space

Business center

24-hour business center

Conference space size (feet) - 5382

Conference space size (meters) - 500

Number of meeting rooms - 5

Outdoors

Number of indoor pools - 1

Rooftop terrace

Terrace

Full-service spa

Conference space

Spa services on site

Free newspapers in lobby

Full-service spa

Spa treatment room(s)

Sauna

Conference space size (feet) - 5382

Conference space size (meters) - 500

Free newspaper

In-room massage available

Laptop-friendly workspace

Languages spoken

Hindi

English

Chinese (Mandarin)

Families love it for

Free cribs/infant beds

Restaurants on site

Number of bars/lounges - 2

Activities nearby

Valet parking (surcharge)

Covered parking

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible on-site restaurant
Wheelchair accessible

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property.

Access methods

Staffed front desk

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

Fee for buffet breakfast: approximately NZD 49 per person
Airport shuttle fee: NZD 195 per vehicle (one-way)
Covered valet parking fee: NZD 65 per night (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: NZD 100.0 per night
Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 12 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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