Destination or Hotel name

When

How long?

Room(s)

Destination

Departure airport

When

How long?

Room(s)

Grand Hotel Tien Shan

Popular Amenities

Gym

Spa

Business services

Laundry

Breakfast available

24/7 front desk

See all property amenities

Grand Hotel Tien Shan Room Options

Standard Single Room

240 sq ft Free wifi Free self parking Sleeps 2 1 Twin BedMore details

Superior Double Room

390 sq ft Free wifi Free self parking Sleeps 3 1 Double BedMore details

Deluxe Double Room

406 sq ft Free wifi Free self parking Sleeps 4 1 Double Bed, 1 Twin BedMore details

Luxury Suite

407 sq ft Free wifi Free self parking Sleeps 4 1 King BedMore details

Superior Twin Room

369 sq ft Free wifi Free self parking Sleeps 3 2 Twin BedsMore details

Premium Double Room

388 sq ft Free wifi Free self parking Sleeps 3 1 King BedMore details

Premium Twin Room

323 sq ft Free wifi Free self parking Sleeps 2 2 Twin BedsMore details

About this property

Grand Hotel Tien Shan

In Almaty (Medeu District)

With a stay at Grand Hotel Tien Shan, you'll be centrally located in Almaty, within a 15-minute drive of Shymbulak Ski Resort and Zenkov Cathedral. This spa hotel is 0.4 mi (0.6 km) from 28 Panfilov Heroes Memorial Park and 0.5 mi (0.9 km) from Almaty Cathedral.

Make yourself at home in one of the 78 guestrooms featuring minibars and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor swimming pools, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Almaty? This hotel has 9555 square feet (888 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.

28 Panfilov Heroes Memorial Park - 0.5 km / 0.3 mi
Zenkov Cathedral - 0.6 km / 0.4 mi
Almaty Opera House - 0.8 km / 0.5 mi
Nedelka Park - 0.8 km / 0.5 mi
Almaty Cathedral - 0.9 km / 0.6 mi
Museum of Kazakh Musical Instruments - 1.4 km / 0.9 mi
Geology Museum - 1.4 km / 0.9 mi
Lermontov Russian Drama Theatre - 1.7 km / 1.1 mi
Central Park of Culture and Leisure - 1.7 km / 1.1 mi
Kok Tobe Cable Car - 1.9 km / 1.2 mi
Colibri - 2 km / 1.2 mi
Respublika Alanghy - 2.1 km / 1.3 mi
Republic Square - 2.1 km / 1.3 mi
Kazakhstan Independence Monument - 2.1 km / 1.3 mi
Gabit Musrepov Kazakh Theatre for Children and Youth - 2.1 km / 1.3 mi

The preferred airport for Grand Hotel Tien Shan is Almaty (ALA-Almaty Intl.) - 17 km / 10.5 mi

Languages

Russian, English

Amenities

Top family-friendly amenities

Extra beds/cribs

Popular Amenities

Gym

Spa

Business services

Laundry

Breakfast available

24/7 front desk

Free wifi

Restaurants

Pool

Parking

Bar

Housekeeping

Room service

Air conditioning

Parking and transportation

Airport transportation (surcharge)

Free self parking

Food and drink

Coffee/tea in common areas

A restaurants

A bar/lounges

Number of coffee shops/cafes - 1

Minibar

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Things to do

Fitness facilities

Family friendly

Laundry facilities

Free cribs/infant beds

Cribs/infant beds (surcharge)

No cribs (infant beds)

Conveniences

Gift shops or newsstand

Safe-deposit box at front desk

24-hour front desk

Luggage storage

In-room safe

Guest services

Concierge services

Laundry facilities

Multilingual staff

Porter/bellhop

Dry cleaning/laundry service

Tours/ticket assistance

Daily housekeeping

Business services

Conference space

Business center

Conference space size (feet) - 9555

Conference space size (meters) - 888

Number of meeting rooms - 1

Conference center

Outdoors

Number of indoor pools - 2

Pool sun loungers

Full-service spa

Conference space

Spa services on site

Full-service spa

Spa treatment room(s)

Steam room

Sauna

Conference space size (feet) - 9555

Conference space size (meters) - 888

Laptop-friendly workspace

Languages spoken

Russian

English

Families love it for

Free cribs/infant beds

Cribs/infant beds (surcharge)

No cribs (infant beds)

Restaurants on site

Number of bars/lounges - 1

Pool sun loungers

Activities nearby

Free self parking

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

Wheelchair accessible
Wheelchair accessible – no
No accessible shuttle
No accessible airport shuttle

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM

Early check-in subject to availability

Early check-in is available for a fee

late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Access methods

Staffed front desk

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

Airport shuttle fee: KZT 8000 per vehicle (one-way, maximum occupancy 3)
Early check-in is available for a fee (subject to availability)
Late check-out fee: 100 percent of room rate (subject to availability)
Crib (infant bed) fee: KZT 5000.0 per day
Rollaway bed fee: KZT 10000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 3 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.

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