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Destination

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When

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Room(s)

Tru By Hilton Albany Crossgates Mall

Popular Amenities

Gym

Bar

Laundry

Breakfast available

24/7 front desk

Pool

See all property amenities

Tru By Hilton Albany Crossgates Mall Room Options

Room, 1 King Bed

231 sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

Room, 2 Queen Beds

sq ft Free wifi Free self parking Sleeps 4 2 Queen BedsMore details

Room, 1 King Bed, Accessible, Bathtub

231 sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

Room, 1 King Bed, Accessible, Bathtub (Hearing)

369 sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

Room, 1 King Bed, Accessible (Hearing)

231 sq ft Free wifi Free self parking Sleeps 2 1 King BedMore details

Room, 2 Queen Beds, Accessible (Roll-In Shower)

399 sq ft Free wifi Free self parking Sleeps 4 2 Queen BedsMore details

Room, 2 Queen Beds, Accessible (Hearing)

399 sq ft Free wifi Free self parking Sleeps 4 2 Queen BedsMore details

About this property

Tru By Hilton Albany Crossgates Mall

Near Crossgates Mall

With a stay at Tru By Hilton Albany Crossgates Mall in Albany, you'll be connected to a shopping center, a 5-minute walk from Crossgates Mall and a 3-minute drive from University at Albany. This hotel is 3.4 mi (5.4 km) from Colonie Center Mall and 5 mi (8.1 km) from Albany Medical Center.

Make yourself at home in one of the 96 guestrooms featuring microwaves and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with bathtubs or showers feature hair dryers and toothbrushes and toothpaste. Conveniences include irons/ironing boards and blackout drapes/curtains, as well as phones with free local calls.

Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and barbecue grills.

Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.

Crossgates Mall - 0.4 km / 0.2 mi
SEFCU Arena - 2.7 km / 1.7 mi
Albany NanoTech Complex - 2.8 km / 1.8 mi
University at Albany - 3.9 km / 2.4 mi
Albany Pine Bush Preserve - 4.9 km / 3 mi
Northway Mall - 5.2 km / 3.2 mi
Colonie Center Mall - 5.4 km / 3.4 mi
Westland Hills Park - 5.7 km / 3.5 mi
St. Peter's Hospital - 6.8 km / 4.2 mi
Washington Park - 7.1 km / 4.4 mi
Hartman Road Dog Park - 7.3 km / 4.5 mi
Albany Medical College - 7.6 km / 4.7 mi
Albany College of Pharmacy and Health Sciences - 8 km / 5 mi
Albany Medical Center - 8.1 km / 5 mi
Washington Avenue Armory Sports and Convention Arena - 8.2 km / 5.1 mi

The nearest airports are:
Albany Intl. Airport (ALB) - 10.2 km / 6.3 mi
Schenectady, NY (SCH-Schenectady County) - 26.9 km / 16.7 mi
Hudson, NY (HCC-Columbia County) - 57 km / 35.4 mi

The preferred airport for Tru By Hilton Albany Crossgates Mall is Albany Intl. Airport (ALB).

Languages

English

Amenities

Top family-friendly amenities

Extra beds/cribs

Popular Amenities

Gym

Bar

Laundry

Breakfast available

24/7 front desk

Pool

Free wifi

Parking

Housekeeping

Spa

Restaurants

Air conditioning

Parking and transportation

Wheelchair accessible parking

Free self parking

Wheelchair-accessible van parking

Number of accessible parking spaces - 6

Food and drink

Barbecue grill(s)

Coffee/tea in common areas

Snack bar/deli

Bathroom grab bars

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Things to do

Fitness facilities

Television in common areas

Swimming pool

Family friendly

Laundry facilities

Free cribs/infant beds

Conveniences

24-hour front desk

Luggage storage

Water dispenser

Guest services

Laundry facilities

Dry cleaning/laundry service

Housekeeping on request

Business services

Business center

Meeting rooms

24-hour business center

Outdoors

Swimming pool

Billiards or pool table

Number of indoor pools - 1

Full-service spa

Number of accessible parking spaces - 6

Languages spoken

English

Families love it for

Free cribs/infant beds

Activities nearby

Free self parking

Number of accessible parking spaces - 6

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Common areas

Elevator
Wheelchair accessible parking
Wheelchair accessible (may have limitations)
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Wheelchair-accessible on-site restaurant
No accessible shuttle
Number of accessible parking spaces - 6
Elevator door width (inches) - 42
Elevator door width (centimeters) - 107
Telephone accessibility kit

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

late check-in subject to availability

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property.

Access methods

Staffed front desk

Pets

Children and extra beds

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Breakage deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras

Pet fee: USD 75 per accommodation, per stay
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 7:00 AM to 11:00 PM.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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